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Recent Qualys SSL Labs Outages and Issues

Follow the recent outages and downtime for Qualys SSL Labs in the table below.

Start Time

Type

Length

Message

Details

January 10, 2023 13:54 UTC

WARN

about 13 hours

SSL Labs - SSL Certificate of OpenSearch Got Expired (IM-10717)

See more
Start Time

January 10, 2023 13:54 UTC

Type WARN
Affected Components

Free Services - SSL Labs

Message

SSL Labs - SSL Certificate of OpenSearch Got Expired (IM-10717)

Details

Investigating - Qualys Cloud Platform Operations is currently investigating an issue with the SSL certificate of Opensearch got expired for SSL Labs.Further updates will be shared as they become available.Ticket Reference for this Incident: IM-10717 Jan 10, 2023 - 05:49 PST

August 06, 2021 10:04 UTC

WARN

over 1 year

US Platform 3: Endpoint Detection and Response: Degraded performance in EDR (IM-6961)

See more
Start Time

August 06, 2021 10:04 UTC

Type WARN
Affected Components

US Platform 2 - Container Security (CS)

US Platform 3 - Endpoint Detection and Response (EDR)

US Platform 3 - SaaS Detection and Response (SDR)

US Platform 3 - Secure Enterprise Mobility (SEM)

US Platform 3 - Vulnerability Management (VM)

US Platform 3 - Web Application Scanning (WAS)

US Platform 2 - Asset Inventory (AI)

US Platform 2 - Endpoint Detection and Response (EDR)

US Platform 2 - PCI Compliance (PCI)

Free Services - BrowserCheck

US Platform 2 - Indication of Compromise (IOC)

US Platform 2 - Security Configuration Assessment (SCA)

US Platform 3 - Indication of Compromise (IOC)

US Platform 2 - Network Passive Sensor (PS)

US Platform 2 - Patch Management (PM)

US Platform 2 - Secure Enterprise Mobility (SEM)

US Platform 3 - File Integrity Monitoring (FIM)

US Platform 3 - Threat Protection (TP)

US Platform 2 - Cloud Agent (CA)

US Platform 2 - CloudView (CV)

US Platform 2 - Continuous Monitoring (CM)

US Platform 2 - Extended Detection and Response (XDR)

US Platform 2 - Malware Detection (MD)

US Platform 3 - Continuous Monitoring (CM)

US Platform 3 - Extended Detection and Response (XDR)

US Platform 3 - Security Assessment Questionnaire (SAQ)

US Platform 2 - Security Assessment Questionnaire (SAQ)

US Platform 3 - CertView (CERT)

US Platform 3 - Out-of-Band Configuration Assessment (OCA)

US Platform 3 - PCI Compliance (PCI)

US Platform 3 - Policy Compliance (PC)

US Platform 3 - Qualys Gateway Service (QGS)

US Platform 3 - Security Configuration Assessment (SCA)

US Platform 3 - Web Application Firewall (WAF)

US Platform 2 - AssetView (AV)

Free Services - SSL Labs

US Platform 3 - Asset Inventory (AI)

US Platform 3 - Container Security (CS)

Free Services - Qualys Community

US Platform 2 - Out-of-Band Configuration Assessment (OCA)

US Platform 2 - Threat Protection (TP)

US Platform 2 - Vulnerability Management (VM)

US Platform 2 - Web Application Firewall (WAF)

US Platform 2 - Cert View (CERT)

US Platform 2 - File Integrity Monitoring (FIM)

US Platform 2 - Policy Compliance (PC)

US Platform 2 - Qualys Gateway Service (QGS)

US Platform 2 - SaaS Detection and Response (SDR)

US Platform 3 - AssetView (AV)

US Platform 3 - Cloud Agent (CA)

US Platform 3 - CloudView (CV)

US Platform 3 - Malware Detection (MD)

US Platform 3 - Network Passive Sensor (PS)

US Platform 3 - Patch Management (PM)

Message

US Platform 3: Endpoint Detection and Response: Degraded performance in EDR (IM-6961)

Details

Update - Qualys Cloud Platform Operations is continuing to monitor the issue causing performance degradation in the processing of EDR events. The backlog is on a reducing trend. We will continue to monitor this issue through resolution and provide any further updates as they become available.Ticket reference for this incident: IM-6961. Aug 6, 02:34 PDT

August 06, 2021 01:04 UTC

MAINT

about 9 hours

US Platform 2, US Platform 3 and Qualys Free Services Platform: Network Infrastructure Maintenance Notification (CMB-107270)

See more
Start Time

August 06, 2021 01:04 UTC

Type MAINT
Affected Components

US Platform 2 - Threat Protection (TP)

US Platform 3 - Patch Management (PM)

US Platform 2 - Container Security (CS)

US Platform 1 - Asset Inventory (AI)

US Platform 1 - File Integrity Monitoring (FIM)

US Platform 1 - Malware Detection (MD)

US Platform 1 - Security Assessment Questionnaire (SAQ)

US Platform 3 - Endpoint Detection and Response (EDR)

US Platform 3 - SaaS Detection and Response (SDR)

US Platform 3 - Secure Enterprise Mobility (SEM)

US Platform 3 - Vulnerability Management (VM)

US Platform 3 - Web Application Scanning (WAS)

US Platform 2 - Asset Inventory (AI)

US Platform 2 - Endpoint Detection and Response (EDR)

US Platform 2 - PCI Compliance (PCI)

US Platform 1 - Threat Protection (TP)

US Platform 1 - Qualys Gateway Service (QGS)

US Platform 1 - Cloud Agent (CA)

US Platform 1 - Extended Detection and Response (XDR)

Free Services - BrowserCheck

US Platform 2 - Indication of Compromise (IOC)

US Platform 2 - Security Configuration Assessment (SCA)

US Platform 3 - Indication of Compromise (IOC)

US Platform 1 - Patch Management (PM)

US Platform 1 - PCI Compliance (PCI)

US Platform 1 - Vulnerability Management (VM)

US Platform 2 - Network Passive Sensor (PS)

US Platform 2 - Patch Management (PM)

US Platform 2 - Secure Enterprise Mobility (SEM)

US Platform 3 - File Integrity Monitoring (FIM)

US Platform 3 - Threat Protection (TP)

US Platform 1 - Container Security (CS)

US Platform 2 - Cert View (CERT)

US Platform 1 - AssetView (AV)

US Platform 1 - CertView (CERT)

US Platform 1 - CloudView (CV)

US Platform 1 - Web Application Firewall (WAF)

US Platform 1 - Web Application Scanning (WAS)

US Platform 2 - Cloud Agent (CA)

US Platform 2 - CloudView (CV)

US Platform 2 - Continuous Monitoring (CM)

US Platform 2 - Extended Detection and Response (XDR)

US Platform 2 - Malware Detection (MD)

US Platform 3 - Continuous Monitoring (CM)

US Platform 3 - Extended Detection and Response (XDR)

US Platform 3 - Malware Detection (MD)

US Platform 1 - SaaS Detection and Response (SDR)

US Platform 3 - Security Assessment Questionnaire (SAQ)

US Platform 2 - Web Application Scanning (WAS)

US Platform 1 - Continuous Monitoring (CM)

US Platform 2 - Security Assessment Questionnaire (SAQ)

US Platform 3 - CertView (CERT)

US Platform 3 - Out-of-Band Configuration Assessment (OCA)

US Platform 3 - Network Passive Sensor (PS)

US Platform 3 - PCI Compliance (PCI)

US Platform 3 - Policy Compliance (PC)

US Platform 3 - Qualys Gateway Service (QGS)

US Platform 3 - Security Configuration Assessment (SCA)

US Platform 3 - Web Application Firewall (WAF)

US Platform 2 - AssetView (AV)

Free Services - SSL Labs

US Platform 3 - Asset Inventory (AI)

US Platform 3 - Container Security (CS)

US Platform 1 - Endpoint Detection and Response (EDR)

US Platform 1 - Indication of Compromise (IOC)

US Platform 1 - Out-of-Band Configuration Assessment (OCA)

US Platform 1 - Network Passive Sensor (PS)

US Platform 1 - Policy Compliance (PC)

US Platform 1 - Security Configuration Assessment (SCA)

US Platform 1 - Secure Enterprise Mobility (SEM)

US Platform 2 - File Integrity Monitoring (FIM)

US Platform 2 - Policy Compliance (PC)

US Platform 2 - Qualys Gateway Service (QGS)

US Platform 2 - SaaS Detection and Response (SDR)

US Platform 2 - Vulnerability Management (VM)

US Platform 2 - Web Application Firewall (WAF)

US Platform 3 - AssetView (AV)

US Platform 3 - Cloud Agent (CA)

US Platform 3 - CloudView (CV)

Free Services - Qualys Community

US Platform 2 - Out-of-Band Configuration Assessment (OCA)

Message

US Platform 2, US Platform 3 and Qualys Free Services Platform: Network Infrastructure Maintenance Notification (CMB-107270)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 5, 18:00 PDT

March 03, 2021 18:14 UTC

WARN

about 6 hours

All Shared Cloud Platforms: Potential login issues (IM-5509)

See more
Start Time

March 03, 2021 18:14 UTC

Type WARN
Affected Components

EU Platform 2 - Continuous Monitoring (CM)

US Platform 1 - Malware Detection (MD)

US Platform 1 - Web Application Scanning (WAS)

US Platform 2 - SaaS Detection and Response (SDR)

US Platform 3 - AssetView (AV)

EU Platform 2 - Container Security (CS)

IN Platform 1 - AssetView (AV)

IN Platform 1 - Security Configuration Assessment (SCA)

IN Platform 1 - CloudView (CV)

CA Platform 1 - Cloud Agent (CA)

CA Platform 1 - Web Application Scanning (WAS)

CA Platform 1 - CertView (CERT)

CA Platform 1 - Out-of-Band Configuration Assessment (OCA)

CA Platform 1 - Endpoint Detection and Response (EDR)

AE Platform 1 - Out-of-Band Configuration Assessment (OCA)

AE Platform 1 - Policy Compliance (PC)

PCI Platform

EU Platform 1 - Threat Protection (TP)

EU Platform 1 - Indication of Compromise (IOC)

EU Platform 1 - Policy Compliance (PC)

IN Platform 1 - Container Security (CS)

CA Platform 1 - Vulnerability Management (VM)

CA Platform 1 - Threat Protection (TP)

CA Platform 1 - Security Configuration Assessment (SCA)

US Platform 2 - Policy Compliance (PC)

US Platform 2 - PCI Compliance (PCI)

EU Platform 2 - Secure Enterprise Mobility (SEM) Beta

EU Platform 2 - Endpoint Detection and Response (EDR)

IN Platform 1 - Threat Protection (TP)

EU Platform 1 - Security Assessment Questionnaire (SAQ)

EU Platform 1 - Container Security (CS)

EU Platform 1 - AssetView (AV)

EU Platform 1 - CloudView (CV)

US Platform 3 - CertView (CERT)

US Platform 3 - Container Security (CS)

IN Platform 1 - Continuous Monitoring (CM)

AE Platform 1 - CloudView (CV)

AE Platform 1 - AssetView (AV)

AE Platform 1 - Asset Inventory (AI)

US Platform 1 - Qualys Gateway Service (QGS)

US Platform 3 - CloudView (CV)

AE Platform 1 - Cloud Agent (CA)

AE Platform 1 - Security Assessment Questionnaire (SAQ)

US Platform 1 - Asset Inventory (AI)

US Platform 1 - Endpoint Detection and Response (EDR)

US Platform 3 - Security Configuration Assessment (SCA)

US Platform 3 - Continuous Monitoring (CM)

US Platform 3 - Policy Compliance (PC)

US Platform 3 - Asset Inventory (AI)

US Platform 2 - File Integrity Monitoring (FIM)

US Platform 3 - Passive Scanner (PS)

US Platform 2 - Web Application Scanning (WAS)

EU Platform 2 - File Integrity Monitoring (FIM)

EU Platform 2 - Security Assessment Questionnaire (SAQ)

EU Platform 2 - Web Application Scanning (WAS)

EU Platform 2 - Out-of-Band Configuration Assessment (OCA)

EU Platform 2 - Patch Management (PM)

IN Platform 1 - Endpoint Detection and Response (EDR)

US Platform 3 - Malware Detection (MD)

US Platform 3 - Out-of-Band Configuration Assessment (OCA)

US Platform 3 - Qualys Gateway Service (QGS)

US Platform 3 - Endpoint Detection and Response (EDR)

US Platform 2 - Web Application Firewall (WAF)

US Platform 3 - PCI Compliance (PCI)

US Platform 3 - Web Application Firewall (WAF)

EU Platform 1 - Cloud Agent (CA)

EU Platform 1 - Web Application Firewall (WAF)

EU Platform 1 - Malware Detection (MD)

EU Platform 1 - CertView(CERT)

EU Platform 1 - Asset Inventory (AI)

EU Platform 1 - Out-of-Band Configuration Assessment (OCA)

EU Platform 2 - PCI Compliance (PCI)

IN Platform 1 - Cloud Agent (CA)

AE Platform 1 - Continuous Monitoring (CM)

US Platform 3 - Patch Management (PM)

IN Platform 1 - Indication of Compromise (IOC)

IN Platform 1 - Policy Compliance (PC)

IN Platform 1 - CertView

IN Platform 1 - Asset Inventory (AI)

IN Platform 1 - Out-of-Band Configuration Assessment (OCA)

IN Platform 1 - Patch Management (PM)

IN Platform 1 - Passive Scanner (PS)

IN Platform 1 - Qualys Gateway Service (QGS)

IN Platform 1 - Secure Enterprise Mobility (SEM) Beta

US Platform 2 - Security Assessment Questionnaire (SAQ)

US Platform 3 - Indication of Compromise (IOC)

EU Platform 1 - PCI Compliance (PCI)

CA Platform 1 - Security Assessment Questionnaire (SAQ)

CA Platform 1 - CloudView (CV)

EU Platform 1 - Continuous Monitoring (CM)

EU Platform 1 - Patch Management (PM)

EU Platform 1 - Passive Scanner (PS)

Free Services - BrowserCheck

EU Platform 2 - Qualys Gateway Service (QGS)

CA Platform 1 - Asset Inventory (AI)

EU Platform 2 - CloudView (CV)

CA Platform 1 - Malware Detection (MD)

EU Platform 1 - Secure Enterprise Mobility (SEM) Beta

EU Platform 1 - Endpoint Detection and Response (EDR)

EU Platform 1 - SaaS Detection and Response (SDR)

US Platform 3 - Cloud Agent (CA)

US Platform 3 - Secure Enterprise Mobility (SEM) Beta

EU Platform 2 - Indication of Compromise (IOC)

Free Services - SSL Labs

Free Services - Qualys Community

US Platform 1 - Out-of-Band Configuration Assessment (OCA)

US Platform 1 - Patch Management (PM)

US Platform 1 - Passive Scanner (PS)

US Platform 1 - CertView (CERT)

US Platform 1 - Security Assessment Questionnaire (SAQ)

US Platform 2 - Cert View (CERT)

US Platform 3 - File Integrity Monitoring (FIM)

EU Platform 1 - Qualys Gateway Service (QGS)

CA Platform 1 - Passive Scanner (PS)

US Platform 2 - Malware Detection (MD)

EU Platform 1 - File Integrity Monitoring (FIM)

EU Platform 1 - Web Application Scanning (WAS)

EU Platform 2 - Threat Protection (TP)

EU Platform 2 - Security Configuration Assessment (SCA)

US Platform 1 - Secure Enterprise Mobility (SEM) Beta

AE Platform 1 - Web Application Scanning (WAS)

CA Platform 1 - Indication of Compromise (IOC)

CA Platform 1 - Qualys Gateway Service (QGS)

IN Platform 1 - PCI Compliance (PCI)

IN Platform 1 - Web Application Firewall (WAF)

IN Platform 1 - Malware Detection (MD)

US Platform 1 - CloudView (CV)

US Platform 1 - Container Security (CS)

EU Platform 1 - Security Configuration Assessment (SCA)

IN Platform 1 - File Integrity Monitoring (FIM)

IN Platform 1 - Security Assessment Questionnaire (SAQ)

IN Platform 1 - Web Application Scanning (WAS)

US Platform 1 - Web Application Firewall (WAF)

AE Platform 1 - Passive Scanner (PS)

AE Platform 1 - Qualys Gateway Service (QGS)

AE Platform 1 - Container Security (CS)

US Platform 2 - Passive Scanner (PS)

US Platform 2 - Qualys Gateway Service (QGS)

US Platform 2 - Endpoint Detection and Response (EDR)

US Platform 2 - CloudView (CV)

US Platform 2 - Asset Inventory (AI)

US Platform 2 - Out-of-Band Configuration Assessment (OCA)

US Platform 2 - Patch Management (PM)

EU Platform 2 - Web Application Firewall (WAF)

EU Platform 2 - Passive Scanner (PS)

EU Platform 2 - CertView (CERT)

US Platform 3 - Threat Protection (TP)

US Platform 2 - Secure Enterprise Mobility (SEM) Beta

US Platform 3 - Security Assessment Questionnaire (SAQ)

US Platform 3 - Web Application Scanning (WAS)

AE Platform 1 - Security Configuration Assessment (SCA)

EU Platform 2 - Malware Detection (MD)

EU Platform 2 - Asset Inventory (AI)

CA Platform 1 - Web Application Firewall (WAF)

CA Platform 1 - Container Security (CS)

AE Platform 1 - Endpoint Detection and Response (EDR)

AE Platform 1 - CertView (CERT)

AE Platform 1 - Patch Management (PM)

CA Platform 1 - Continuous Monitoring (CM)

CA Platform 1 - Policy Compliance (PC)

CA Platform 1 - Patch Management (PM)

CA Platform 1 - File Integrity Monitoring (FIM)

AE Platform 1 - Threat Protection (TP)

AE Platform 1 - File Integrity Monitoring (FIM)

Message

All Shared Cloud Platforms: Potential login issues (IM-5509)

Details

Update - We are continuing to investigate this issue. Mar 3, 10:11 PST

February 24, 2021 21:14 UTC

WARN

7 days

EU Platform 1: Qualys Suite PORTAL 3.4.1.1-2 Emergency Release (CMB-94112)

See more
Start Time

February 24, 2021 21:14 UTC

Type WARN
Affected Components

Free Services - SSL Labs

Message

EU Platform 1: Qualys Suite PORTAL 3.4.1.1-2 Emergency Release (CMB-94112)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 24, 12:00 PST

2024-04-17 00:31:35 UTC UTC

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2024-04-17 00:31:35 UTC UTC

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2024-04-17 00:31:35 UTC UTC

STATUS

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2024-04-17 00:31:35 UTC UTC

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2024-04-17 00:31:35 UTC UTC

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Sign Up for More Qualys SSL Labs History

StatusGator has over 7 years of Qualys SSL Labs status history.

No outages or status changes in the last 24 hours

Qualys SSL Labs status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Qualys SSL Labs Outage and Status History

We've been monitoring Qualys SSL Labs outages since December 18, 2016.
Here's the history of service outages we've observed from the Qualys SSL Labs Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Qualys SSL Labs Status Page Integration

Qualys SSL Labs is a Security and IT solution that StatusGator has been monitoring since December 2016. Over the past over 7 years, we have collected data on on more than 11,213 outages that affected Qualys SSL Labs users. When Qualys SSL Labs publishes downtime on their status page, they do so across 398 components and 16 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Qualys SSL Labs to get notified when it's down, is under maintenance, or has an outage. We've sent more than 31,200 notifications to our users about Qualys SSL Labs incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Qualys SSL Labs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Qualys SSL Labs is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Qualys SSL Labs posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Qualys SSL Labs enters a pre-planned maintenance window, keeping you up to date.

Since Qualys SSL Labs publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Qualys SSL Labs posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Qualys SSL Labs has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Qualys SSL Labs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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