Is REPAY Data Extract Service down?
Current REPAY Data Extract Service status is UP

We checked the official REPAY Data Extract Service Status Page 3 min. 12 sec. ago. Learn more
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Recent REPAY Data Extract Service Outages and Issues

Follow the recent outages and downtime for REPAY Data Extract Service in the table below.

Start Time

Type

Length

Message

Details

March 29, 2023 14:45 UTC

WARN

about 1 hour

REPAY Remittance and Reconciliation Data Delays

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Start Time

March 29, 2023 14:45 UTC

Type WARN
Affected Components

AWS (Oregon) - Data Extract Service

Message

REPAY Remittance and Reconciliation Data Delays

Details

REPAY received internal alerts regarding an issue with delayed daily remittance reports and outdated information on reconciliation dashboards.

February 17, 2022 02:20 UTC

DOWN

about 5 hours

REPAY Gateway and Channels Availability

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Start Time

February 17, 2022 02:20 UTC

Type DOWN
Affected Components

AWS (Oregon) - REPAY Gateway Admin

AWS (N Virginia) - REPAY Gateway API

Sandbox - REPAY Gateway Admin

AWS (Oregon) - EBPP

AWS (Oregon) - REPAY Gateway API

AWS (Oregon) - IVR

AWS (N Virginia) - REPAY Gateway Admin

AWS (Oregon) - Data Extract Service

Sandbox - REPAY Gateway API

Message

REPAY Gateway and Channels Availability

Details

REPAY is aware of an issue impacting the availability of REPAY Gateway and Channels. REPAY is investigating and will provide an update as soon as possible.

December 15, 2021 16:02 UTC

WARN

24 minutes

Internet Connectivity Issues

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Start Time

December 15, 2021 16:02 UTC

Type WARN
Affected Components

AWS (Oregon) - REPAY Gateway Admin

AWS (Oregon) - EBPP

AWS (Oregon) - REPAY Gateway API

AWS (Oregon) - IVR

AWS (Oregon) - Data Extract Service

AWS (Oregon) - REPAY ACH Backend (RAB) Portal

AWS (Oregon) - Hosted Payment Page

AWS (Oregon) - REPAY ACH Backend (RAB) Processing

Message

Internet Connectivity Issues

Details

REPAY is aware of overall connectivity issues on the internet, which includes many 3rd party applications hosted by Amazon. REPAY technology teams are engaged and working with the upstream providers for updates and resolution.

For additional information regarding the AWS Internet connectivity issues, please visit - https://status.aws.amazon.com/

We will be sending out additional information as it becomes available.

March 26, 2021 03:25 UTC

WARN

about 1 hour

*** Intermittent connectivity issues with service provider ***

See more
Start Time

March 26, 2021 03:25 UTC

Type WARN
Affected Components

AWS (N Virginia) - REPAY Gateway API

Sandbox - REPAY Gateway API

AWS (Oregon) - REPAY Gateway API

AWS (Oregon) - REPAY Gateway Admin

Sandbox - REPAY Gateway Admin

AWS (N Virginia) - REPAY Gateway Admin

AWS (Oregon) - EBPP

Production - Lift (Ventanex)

Production - TSYS Production

Certification - TSYS Certification

AWS (Oregon) - IVR

Sandbox - Email System

Production - Email System

AWS (Oregon) - Data Extract Service

AWS (Oregon) - Hosted Payment Page

Message

*** Intermittent connectivity issues with service provider ***

Details

REPAY is aware of an intermittent connectivity issue experienced with an upstream provider that occurred earlier this evening during 20:38 ET and 22:36 ET. Merchants could have received an error of 'Host disconnect', and if so these transactions were not attempted and can be reattempted.

Please do not hesitate to contact Customer Support at (877) 607-5468, if you have any questions.

No outages or status changes in the last 24 hours

REPAY Data Extract Service status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

REPAY Data Extract Service Outage and Status History

We've been monitoring REPAY Data Extract Service outages since March 14, 2021.
Here's the history of service outages we've observed from the REPAY Data Extract Service Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our REPAY Data Extract Service Status Page Integration

REPAY Data Extract Service is a Smart Home solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 259 outages that affected REPAY Data Extract Service users. When REPAY Data Extract Service publishes downtime on their status page, they do so across 35 components and 9 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor REPAY Data Extract Service to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If REPAY Data Extract Service is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when REPAY Data Extract Service is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

REPAY Data Extract Service posts separate notifications for planned maintenance work. StatusGator will notify subscribers when REPAY Data Extract Service enters a pre-planned maintenance window, keeping you up to date.

REPAY Data Extract Service does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate REPAY Data Extract Service maintenance events into your unified calendar.

When REPAY Data Extract Service posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When REPAY Data Extract Service has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because REPAY Data Extract Service has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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