Is ProPay down?
Current ProPay status is UP

We checked the official ProPay Status Page 3 min. 47 sec. ago. Learn more
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Recent ProPay Outages and Issues

Follow the recent outages and downtime for ProPay in the table below.

Start Time

Type

Length

Message

Details

November 16, 2023 10:02 UTC

MAINT

18 minutes

ProPay November 2023 Database Maintenance Reminder

See more
Start Time

November 16, 2023 10:02 UTC

Type MAINT
Affected Components

Integrated Gateways - Web Collect

Integrated Gateways - CyberSource

Integrated Gateways - Other 3rd Party Gateways

Integrated Gateways - Meritus

Integrated Gateways - Network Merchants

Integrated Gateways - Chase Paymentech - Orbital Gateway

Production Processing Solutions - Credit Card and ACH Processing

Production Processing Solutions - Websites, Mobile, and Card Readers

Production Supporting Solutions - xfer.propay.com - SFTP Reports

Message

ProPay November 2023 Database Maintenance Reminder

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 16, 2023 - 03:01 MST

November 09, 2023 07:00 UTC

MAINT

about 5 hours

ProPay Production Environment Scheduled Release Update 23.11.1

See more
Start Time

November 09, 2023 07:00 UTC

Type MAINT
Affected Components

Production Supporting Solutions - Bank Transfers

Production Supporting Solutions - Regulatory Updates

Integrated Gateways - Web Collect

Integrated Gateways - Chase Paymentech - Orbital Gateway

Testing Environments - Integration TEST Environment

Integrated Gateways - Network Merchants

Integrated Gateways - Other 3rd Party Gateways

Integrated Gateways - CyberSource

Integrated Gateways - Meritus

Production Processing Solutions - Credit Card and ACH Processing

Production Processing Solutions - Websites, Mobile, and Card Readers

Production Supporting Solutions - xfer.propay.com - SFTP Reports

Production Supporting Solutions - Batch File Processing & Commissions

Production Supporting Solutions - Phones

Message

ProPay Production Environment Scheduled Release Update 23.11.1

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 09, 2023 - 00:00 MST

November 07, 2023 07:00 UTC

MAINT

about 1 hour

Upcoming Changes to Affiliate Sign Up Detail Report and Tier Report

See more
Start Time

November 07, 2023 07:00 UTC

Type MAINT
Affected Components

Production Supporting Solutions - xfer.propay.com - SFTP Reports

Message

Upcoming Changes to Affiliate Sign Up Detail Report and Tier Report

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 07, 2023 - 00:00 MST

October 23, 2023 06:00 UTC

MAINT

about 5 hours

ProPay Production Environment Scheduled Release Update 23.10.1

See more
Start Time

October 23, 2023 06:00 UTC

Type MAINT
Affected Components

Production Supporting Solutions - Regulatory Updates

Testing Environments - Integration TEST Environment

Integrated Gateways - Chase Paymentech - Orbital Gateway

Integrated Gateways - Network Merchants

Integrated Gateways - Web Collect

Integrated Gateways - Meritus

Integrated Gateways - CyberSource

Integrated Gateways - Other 3rd Party Gateways

Production Supporting Solutions - Bank Transfers

Production Processing Solutions - Credit Card and ACH Processing

Production Processing Solutions - Websites, Mobile, and Card Readers

Production Supporting Solutions - xfer.propay.com - SFTP Reports

Production Supporting Solutions - Batch File Processing & Commissions

Production Supporting Solutions - Phones

Message

ProPay Production Environment Scheduled Release Update 23.10.1

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 23, 2023 - 00:00 MDT

October 18, 2023 09:05 UTC

MAINT

about 2 hours

Planet Payment Maintenance Notice - October 18th

See more
Start Time

October 18, 2023 09:05 UTC

Type MAINT
Affected Components

Integrated Gateways - Other 3rd Party Gateways

Production Processing Solutions - Credit Card and ACH Processing

Message

Planet Payment Maintenance Notice - October 18th

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 18, 2023 - 03:01 MDT

2023-11-16 20:39:27 UTC UTC

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2023-11-16 20:39:27 UTC UTC

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2023-11-16 20:39:27 UTC UTC

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2023-11-16 20:39:27 UTC UTC

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2023-11-16 20:39:27 UTC UTC

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StatusGator has about 2 years of ProPay status history.

ProPay Components and Services

View details of the current ProPay status below.

Name

Status

Details

ProPay Bank Transfers

UP See more

ProPay Batch File Processing & Commissions

UP See more

ProPay Chase Paymentech - Orbital Gateway

UP See more

ProPay Credit Card and ACH Processing

UP See more

ProPay CyberSource

UP See more

ProPay Integration TEST Environment

UP See more

ProPay Meritus

UP See more

ProPay Network Merchants

UP See more

ProPay Other 3rd Party Gateways

UP See more

ProPay Phones

UP See more

ProPay Regulatory Updates

UP See more

ProPay Web Collect

UP See more

ProPay Websites, Mobile, and Card Readers

UP See more

ProPay xfer.propay.com - SFTP Reports

UP See more

1 status change in the last 24 hours

ProPay status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 18 minutes

ProPay Outage and Status History

We've been monitoring ProPay outages since August 19, 2021.
Here's the history of service outages we've observed from the ProPay Status Page:

Instant enriched data from
2,880 status pages

About Our ProPay Meritus Status Page Integration

ProPay Meritus is a Finance and Payments solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 242 outages that affected ProPay Meritus users. When ProPay Meritus publishes downtime on their status page, they do so across 14 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ProPay Meritus to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about ProPay Meritus incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ProPay Meritus is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ProPay Meritus is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ProPay Meritus posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ProPay Meritus enters a pre-planned maintenance window, keeping you up to date.

Since ProPay Meritus publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ProPay Meritus posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ProPay Meritus has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ProPay Meritus has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is ProPay down today?

According to its status page ProPay is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ProPay is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ProPay is having issues?

There are two main options: You can check the ProPay status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ProPay status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ProPay status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ProPay customer support while checking everything on your side. You can also try Tweeting at them via @ProPay on Twitter. Or visit their official status page or website:

Where do you get the official ProPay status?

We use the official ProPay status page. Here are links to their status page and other helpful links.

ProPay Down?

Are you experiencing issues with ProPay? Sign up to receive notifications when ProPay publishes outages.

ProPay Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,880 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of ProPay?

Sign up for StatusGator and see all historical information about ProPay outages and performance issues. Get free, instant notifications when ProPay goes down.