Is REPAY IVR down?
Current REPAY IVR status is UP

We checked the official REPAY IVR Status Page 4 min. 28 sec. ago. Learn more
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Recent REPAY IVR Outages and Issues

Follow the recent outages and downtime for REPAY IVR in the table below.

Start Time

Type

Length

Message

Details

April 10, 2024 20:30 UTC

WARN

about 1 hour

Channels IVR Issue

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Start Time

April 10, 2024 20:30 UTC

Type WARN
Affected Components

AWS (Oregon) - IVR

Message

Channels IVR Issue

Details

REPAY is aware of errors occurring when submitting payment instructions via the Channels IVR. Our technical teams are actively investigating and working to resolve the issue.

February 26, 2024 02:15 UTC

MAINT

about 1 hour

Channels Scheduled Maintenance

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Start Time

February 26, 2024 02:15 UTC

Type MAINT
Affected Components

AWS (Oregon) - EBPP

AWS (Oregon) - Hosted Payment Page

AWS (Oregon) - IVR

Message

Channels Scheduled Maintenance

Details

On Sunday, February 25th, beginning at 9:15PM EDT and lasting approximately 1 hour, the Channels technology team will perform Production Database maintenance. The team expects approximately 2 minutes of downtime in addition to possible intermittent degraded performance within this window.

January 21, 2024 01:00 UTC

MAINT

about 2 hours

Channels Scheduled Maintenance

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Start Time

January 21, 2024 01:00 UTC

Type MAINT
Affected Components

AWS (Oregon) - EBPP

AWS (Oregon) - Hosted Payment Page

AWS (Oregon) - IVR

Production - REPAY ClickToPay

Message

Channels Scheduled Maintenance

Details

On Saturday, January 20th, beginning at 8:00 EDT and lasting approximately 2 hours, the Channels technology team will perform Production Database maintenance. The team expects approximately 30 minutes of downtime in addition to intermittent degraded performance within this window.

January 18, 2024 16:45 UTC

DOWN

about 2 hours

REPAY IVR Performance Issue

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Start Time

January 18, 2024 16:45 UTC

Type DOWN
Affected Components

AWS (Oregon) - IVR

Message

REPAY IVR Performance Issue

Details

REPAY has identified a performance issue with our IVR system, customers are experiencing an error message when dialing into the IVR system. We are working directly with the provider's support team to identify the cause and resolution.

June 30, 2023 15:07 UTC

WARN

about 1 hour

REPAY Performance Issues

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Start Time

June 30, 2023 15:07 UTC

Type WARN
Affected Components

Production - REPAY ACH Backend (RAB) Processing

AWS (Oregon) - Hosted Payment Page

AWS (Oregon) - IVR

AWS (N Virginia) - REPAY Gateway Admin

AWS (Oregon) - REPAY Gateway Admin

AWS (Oregon) - EBPP

AWS (Oregon) - REPAY Gateway API

AWS (N Virginia) - REPAY Gateway API

Message

REPAY Performance Issues

Details

REPAY is actively investigating reported performance issues. This issue is affecting Gateway and Channels Processing.

REPAY's Technical teams are engaged and actively working to resolve the disruption.

An additional communication will be provided once available.

2024-04-11 16:06:55 UTC UTC

STATUS

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2024-04-11 16:06:55 UTC UTC

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2024-04-11 16:06:55 UTC UTC

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2024-04-11 16:06:55 UTC UTC

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2024-04-11 16:06:55 UTC UTC

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Sign Up for More REPAY IVR History

StatusGator has about 3 years of REPAY IVR status history.

1 status change in the last 24 hours

REPAY IVR status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

REPAY IVR Outage and Status History

We've been monitoring REPAY IVR outages since March 14, 2021.
Here's the history of service outages we've observed from the REPAY IVR Status Page:

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our REPAY IVR Status Page Integration

REPAY IVR is a Smart Home solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 259 outages that affected REPAY IVR users. When REPAY IVR publishes downtime on their status page, they do so across 35 components and 9 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor REPAY IVR to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If REPAY IVR is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when REPAY IVR is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

REPAY IVR posts separate notifications for planned maintenance work. StatusGator will notify subscribers when REPAY IVR enters a pre-planned maintenance window, keeping you up to date.

REPAY IVR does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate REPAY IVR maintenance events into your unified calendar.

When REPAY IVR posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When REPAY IVR has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because REPAY IVR has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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