Is Samanage Down? Current Samanage Status: up

Notification Frequency

  • Averages less than 1 per week:
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

We've been monitoring Samanage since August 9, 2018. Here's the history of service outages we've observed from the Samanage status page:

Recent Samanage Outages and Issues

Follow the recent outages and downtime for Samanage in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
June 19, 2020 10:41 UTC WARN 30 minutes Intermittent 500 errors Investigating - We are currently investigating an issue where customers on the US platform are re...
May 19, 2020 15:11 UTC WARN about 2 hours Delayed Incident Creation via Email Investigating - We are currently investigating intermittent delays in Incident creation via email...
April 30, 2020 18:01 UTC DOWN 10 minutes Failed Page Loads Identified - We've identified the issue and are currently working on a solution. Apr 30, 14:01 EDT
April 23, 2020 21:26 UTC WARN about 2 hours Increased Page Load Time Monitoring - A fix as been implemented for the slowness and we're currently monitoring the status...
April 17, 2020 18:46 UTC WARN about 2 hours Email Incident Creation Delays Monitoring - We are currently monitoring an issue resulting in intermittent delays in Incident cr...
February 19, 2020 20:41 UTC WARN 1 day Email Incidents and Comments Creation Issue Monitoring - A fix has been deployed and we are currently Monitoring the results of this fix. Feb...
February 18, 2020 17:51 UTC WARN about 24 hours Email Incidents Creation Issue Investigating - We are currently investigating an issue where there are delays in the creation of...
January 17, 2020 16:16 UTC WARN about 4 hours Outbound Email Delivery Issues Investigating - We’re receiving reports that some customer emails from the SWSD application are n...
December 12, 2019 17:21 UTC WARN about 4 hours Filters: Delay in Data Sync when Filtering Objects Identified - We've identified an issue with request processing that causes a delay in syncing dat...
November 21, 2019 16:16 UTC WARN about 2 hours Application Slowness in Specific Areas Identified - The issue has been identified and we are working to implement a fix. Nov 21, 11:19 EST

Supported Features

We support the following features in our integration with the Samanage status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Samanage is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Samanage is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Samanage posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samanage enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Samanage posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Samanage has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Samanage has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Samanage down today?

According to its status page Samanage is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Samanage is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Samanage is having issues?

There are two main options: You can check the Samanage status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Samanage status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Samanage status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Samanage customer support while checking everything on your side. You can also try Tweeting at them via @Samanage on Twitter.