Is Samanage down?
Current Samanage status is WARN

We checked the official Samanage Status Page 2 min. 14 sec. ago. Learn more
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Recent Samanage Outages and Issues

Follow the recent outages and downtime for Samanage in the table below.

Start Time

Type

Length

Message

Details

June 01, 2023 21:16 UTC

WARN

ongoing

Potential Expiring Web Tokens Impacting API Access

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Start Time

June 01, 2023 21:16 UTC

Type WARN
Affected Components

Samanage [USA] - API

Message

Potential Expiring Web Tokens Impacting API Access

Details

Investigating - We are receiving reports of JSON web tokens expiring with no actions taken from the user. We are investigating three things. 1. Why this is happening?2. Is it impacting all tokens?3. Are we able to make the tokens that have expired, active again?A current workaround is to generate a new JSON Web Token. https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/token-authentication-for-api-integration.htmWe will update this status as we gain more information. Jun 01, 2023 - 17:11 EDT

May 28, 2023 22:16 UTC

WARN

about 2 hours

Unable to view incidents when selecting them to open from the "All Incidents" page

See more
Start Time

May 28, 2023 22:16 UTC

Type WARN
Affected Components

Samanage [USA] - Application (North America)

Message

Unable to view incidents when selecting them to open from the "All Incidents" page

Details

Investigating - We are currently investigating this issue. May 28, 2023 - 18:13 EDT

May 22, 2023 16:46 UTC

WARN

about 2 hours

US Data Center - Virtual Agent is currently down

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Start Time

May 22, 2023 16:46 UTC

Type WARN
Affected Components

Samanage [USA] - Application (North America)

Message

US Data Center - Virtual Agent is currently down

Details

Identified - The Virtual Agent is down in the US region due to IBM issue. IBM is aware of it and working to resolve it. The is no ETA as of the moment. May 22, 2023 - 12:41 EDT

April 30, 2023 06:01 UTC

MAINT

about 4 hours

Service Upgrade [US & EU]

See more
Start Time

April 30, 2023 06:01 UTC

Type MAINT
Affected Components

Samanage [USA] - Inventory

Samanage [EMEA] - Inventory (EMEA)

Samanage [EMEA] - API (EMEA)

Samanage [EMEA] - Email services (EMEA)

Samanage [USA] - Application (North America)

Samanage [USA] - API

Samanage [USA] - Email services

Samanage [EMEA] - Application (EMEA)

Message

Service Upgrade [US & EU]

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 30, 2023 - 02:00 EDT

March 07, 2023 15:51 UTC

WARN

15 minutes

US Datacenter 500 Errors

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Start Time

March 07, 2023 15:51 UTC

Type WARN
Affected Components

Samanage [USA] - API

Samanage [USA] - Application (North America)

Samanage [USA] - Inventory

Message

US Datacenter 500 Errors

Details

Investigating - We resolved a issue we were seeing in our swap memory and while the application is back up and running, we are seeing general slowness, and are moving the status to Degraded performance as we continue to investigate the issue. Mar 07, 2023 - 10:47 EST

2023-06-04 13:43:18 UTC UTC

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2023-06-04 13:43:18 UTC UTC

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2023-06-04 13:43:18 UTC UTC

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2023-06-04 13:43:18 UTC UTC

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2023-06-04 13:43:18 UTC UTC

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StatusGator has almost 5 years of Samanage status history.

Samanage Components and Services

View details of the current Samanage status below.

Name

Status

Details

Samanage API

WARN See more

Samanage API (APAC)

UP See more

Samanage API (EMEA)

UP See more

Samanage Application (APAC)

UP See more

Samanage Application (EMEA)

UP See more

Samanage Application (North America)

UP See more

Samanage Email services

UP See more

Samanage Email Services (APAC)

UP See more

Samanage Email services (EMEA)

UP See more

Samanage Inventory

UP See more

Samanage Inventory (APAC)

UP See more

Samanage Inventory (EMEA)

UP See more

Samanage Website & Blog

UP See more

No outages or status changes in the last 24 hours

Samanage status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,750 status pages

About Our Samanage Status Page Integration

Samanage is an IT solution that StatusGator has been monitoring since August 2018. Over the past almost 5 years, we have collected data on on more than 232 outages that affected Samanage users. When Samanage publishes downtime on their status page, they do so across 13 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Samanage to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,300 notifications to our users about Samanage incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Samanage is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Samanage is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Samanage posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samanage enters a pre-planned maintenance window, keeping you up to date.

Since Samanage publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Samanage posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Samanage has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Samanage has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Samanage down today?

According to its status page Samanage is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Samanage is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Samanage is having issues?

There are two main options: You can check the Samanage status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Samanage status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Samanage status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Samanage customer support while checking everything on your side. You can also try Tweeting at them via @Samanage on Twitter. Or visit their official status page or website:

Where do you get the official Samanage status?

We use the official Samanage status page. Here are links to their status page and other helpful links.

Samanage Down?

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