Is Samanage API down?
Current Samanage API status is UP

We checked the official Samanage API Status Page 4 min. 41 sec. ago. Learn more
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Recent Samanage API Outages and Issues

Follow the recent outages and downtime for Samanage API in the table below.

Start Time

Type

Length

Message

Details

June 14, 2023 16:21 UTC

WARN

about 1 hour

All Data Centers - Not able to create and update users via API including IDaaS providers

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Start Time

June 14, 2023 16:21 UTC

Type WARN
Affected Components

Samanage [APAC] - API (APAC)

Samanage [USA] - API

Samanage [EMEA] - API (EMEA)

Message

All Data Centers - Not able to create and update users via API including IDaaS providers

Details

Investigating - We are investigating reports that you are not able to update or create new users via the API. This includes using IDaaS providers like Azure, OKTA, OneLogin, etc. Workaround: You can create and update users directly from the platforms UI. Jun 14, 2023 - 12:18 EDT

June 01, 2023 21:16 UTC

WARN

7 days

Potential Expiring Web Tokens Impacting API Access

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Start Time

June 01, 2023 21:16 UTC

Type WARN
Affected Components

Samanage [USA] - API

Message

Potential Expiring Web Tokens Impacting API Access

Details

Investigating - We are receiving reports of JSON web tokens expiring with no actions taken from the user. We are investigating three things. 1. Why this is happening?2. Is it impacting all tokens?3. Are we able to make the tokens that have expired, active again?A current workaround is to generate a new JSON Web Token. https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/token-authentication-for-api-integration.htmWe will update this status as we gain more information. Jun 01, 2023 - 17:11 EDT

April 30, 2023 06:01 UTC

MAINT

about 4 hours

Service Upgrade [US & EU]

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Start Time

April 30, 2023 06:01 UTC

Type MAINT
Affected Components

Samanage [USA] - Inventory

Samanage [EMEA] - Inventory (EMEA)

Samanage [EMEA] - API (EMEA)

Samanage [EMEA] - Email services (EMEA)

Samanage [USA] - Application (North America)

Samanage [USA] - API

Samanage [USA] - Email services

Samanage [EMEA] - Application (EMEA)

Message

Service Upgrade [US & EU]

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 30, 2023 - 02:00 EDT

March 07, 2023 15:51 UTC

WARN

15 minutes

US Datacenter 500 Errors

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Start Time

March 07, 2023 15:51 UTC

Type WARN
Affected Components

Samanage [USA] - API

Samanage [USA] - Application (North America)

Samanage [USA] - Inventory

Message

US Datacenter 500 Errors

Details

Investigating - We resolved a issue we were seeing in our swap memory and while the application is back up and running, we are seeing general slowness, and are moving the status to Degraded performance as we continue to investigate the issue. Mar 07, 2023 - 10:47 EST

March 07, 2023 15:16 UTC

DOWN

25 minutes

US Datacenter 500 Errors

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Start Time

March 07, 2023 15:16 UTC

Type DOWN
Affected Components

Samanage [USA] - API

Samanage [USA] - Application (North America)

Samanage [USA] - Inventory

Message

US Datacenter 500 Errors

Details

Update - Accounts hosted in the US datacenter are currently not able to access the application and are seeing a 500 error. We are working on identifying the cause and bringing the application back to operational. Mar 07, 2023 - 10:15 EST

2023-07-14 01:54:26 UTC UTC

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2023-07-14 01:54:26 UTC UTC

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2023-07-14 01:54:26 UTC UTC

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2023-07-14 01:54:26 UTC UTC

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2023-07-14 01:54:26 UTC UTC

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Sign Up for More Samanage API History

StatusGator has almost 5 years of Samanage API status history.

No outages or status changes in the last 24 hours

Samanage API status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Samanage API Outage and Status History

We've been monitoring Samanage API outages since August 9, 2018.
Here's the history of service outages we've observed from the Samanage API Status Page:

July 2023

May 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,850 status pages

About Our Samanage API Status Page Integration

Samanage API is an IT solution that StatusGator has been monitoring since August 2018. Over the past about 5 years, we have collected data on on more than 237 outages that affected Samanage API users. When Samanage API publishes downtime on their status page, they do so across 13 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Samanage API to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,100 notifications to our users about Samanage API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Samanage API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Samanage API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Samanage API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samanage API enters a pre-planned maintenance window, keeping you up to date.

Since Samanage API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Samanage API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Samanage API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Samanage API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Samanage API down today?

According to its status page Samanage API is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Samanage API is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Samanage API is having issues?

There are two main options: You can check the Samanage API status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Samanage API status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Samanage API status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Samanage API customer support while checking everything on your side. You can also try Tweeting at them via @Samanage on Twitter. Or visit their official status page or website:

Where do you get the official Samanage API status?

We use the official Samanage API status page. Here are links to their status page and other helpful links.

Samanage API Down?

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