Is Samanage Email services down?
Current Samanage Email services status is UP

We checked the official Samanage Email services Status Page 1 min. 56 sec. ago. Learn more
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Recent Samanage Email services Outages and Issues

Follow the recent outages and downtime for Samanage Email services in the table below.

Start Time

Type

Length

Message

Details

April 09, 2024 20:11 UTC

WARN

about 2 months

Service Desk Notifications sent via sendgrid.net

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Start Time

April 09, 2024 20:11 UTC

Type WARN
Affected Components

SolarWinds Service Desk [APAC] - Email Services (APAC)

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [EMEA] - Email services (EMEA)

Message

Service Desk Notifications sent via sendgrid.net

Details

Investigating - We have a ticket open with SendGrid, who handles our outbound emails.Workaround:If your organization enforces a DMARC policy for emails, you will need to apply the SPF and DKIM steps mentioned in the documentation below. https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/allowing-ip-addresses.htmEnsure that your network administrator allows the following IP addresses:US IP addresses:149.72.147.186167.89.101.239EU/AU IP addresses:167.89.99.179168.245.40.44We also recommend you allow our email links to ensure you receive links within emails sent by SWSD. These links come from the following domains:- samanage.com- emails.samanage.com- mailer.samanage.com- secure_mailer.samanage.com- Url944.samanage.com- Url3518.samanage.comIf you continue to get DMARC errors, we recommend enabling DKIM, too. For DKIM, we have a sender authentication option offered by our email vendor, Sendgrid, at no additional cost to you. This would allow us to send emails on behalf of your email domain and avoid DMARC errors. Please contact us at technicalsupport@solarwinds.com. Apr 09, 2024 - 16:10 EDT

April 07, 2024 07:01 UTC

MAINT

about 2 hours

Database Update on All Datacenters

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Start Time

April 07, 2024 07:01 UTC

Type MAINT
Affected Components

SolarWinds Service Desk [USA] - API

SolarWinds Service Desk [USA] - Inventory

SolarWinds Service Desk [USA] - Application (North America)

Mobile Application - iOS

SolarWinds Service Desk [APAC] - Email Services (APAC)

SolarWinds Service Desk [APAC] - Application (APAC)

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [EMEA] - API (EMEA)

Mobile Application - Android

SolarWinds Service Desk [EMEA] - Application (EMEA)

SolarWinds Service Desk [EMEA] - Inventory (EMEA)

SolarWinds Service Desk [EMEA] - Email services (EMEA)

SolarWinds Service Desk [APAC] - API (APAC)

SolarWinds Service Desk [APAC] - Inventory (APAC)

Message

Database Update on All Datacenters

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 07, 2024 - 03:00 EDT

March 22, 2024 12:41 UTC

DOWN

about 1 hour

Service Desk Application Slowness

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Start Time

March 22, 2024 12:41 UTC

Type DOWN
Affected Components

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [USA] - Application (North America)

SolarWinds Service Desk [USA] - API

SolarWinds Service Desk [USA] - Inventory

Message

Service Desk Application Slowness

Details

Update - We are continuing to investigate this issue. Mar 22, 2024 - 08:37 EDT

March 22, 2024 12:21 UTC

WARN

20 minutes

Service Desk Application Slowness

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Start Time

March 22, 2024 12:21 UTC

Type WARN
Affected Components

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [USA] - API

SolarWinds Service Desk [USA] - Inventory

Message

Service Desk Application Slowness

Details

Update - We are continuing to investigate this issue. Mar 22, 2024 - 08:18 EDT

February 11, 2024 08:01 UTC

MAINT

about 4 hours

Database Upgrade for United States (US) Datacenter

See more
Start Time

February 11, 2024 08:01 UTC

Type MAINT
Affected Components

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [USA] - Application (North America)

SolarWinds Service Desk [USA] - API

SolarWinds Service Desk [USA] - Inventory

Message

Database Upgrade for United States (US) Datacenter

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 11, 2024 - 03:00 EST

2024-05-29 16:03:19 UTC UTC

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2024-05-29 16:03:19 UTC UTC

STATUS

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2024-05-29 16:03:19 UTC UTC

STATUS

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2024-05-29 16:03:19 UTC UTC

STATUS

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2024-05-29 16:03:19 UTC UTC

STATUS

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Sign Up for More Samanage Email services History

StatusGator has almost 6 years of Samanage Email services status history.

No outages or status changes in the last 24 hours

Samanage Email services status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Samanage Email services Outage and Status History

We've been monitoring Samanage Email services outages since August 9, 2018.
Here's the history of service outages we've observed from the Samanage Email services Status Page:

Instant enriched data from
3,600 status pages

About Our Samanage Email services Status Page Integration

Samanage Email services is an IT solution that StatusGator has been monitoring since August 2018. Over the past almost 6 years, we have collected data on on more than 278 outages that affected Samanage Email services users. When Samanage Email services publishes downtime on their status page, they do so across 15 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Samanage Email services to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,400 notifications to our users about Samanage Email services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Samanage Email services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Samanage Email services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Samanage Email services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samanage Email services enters a pre-planned maintenance window, keeping you up to date.

Since Samanage Email services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Samanage Email services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Samanage Email services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Samanage Email services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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