Is Samsung SmartThings Down? Current Samsung SmartThings Status: maintenance

Notification Frequency

  • Averages less than 1 per day:
  • There were 4 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

We've been monitoring Samsung SmartThings since January 29, 2019. Here's the history of service outages we've observed from the Samsung SmartThings status page:

Recent Samsung SmartThings Outages and Issues

Follow the recent outages and downtime for Samsung SmartThings in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
July 06, 2020 23:49 UTC MAINTENANCE ongoing Planned Maintenance for Appliance Integrations In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 25, 2020 15:04 UTC MAINTENANCE about 7 hours SmartThings Hub 2015 (v2) and 2018 (v3) Firmware Update In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 23, 2020 23:39 UTC WARN about 1 hour Issues with Devices Investigating - Starting at approximately 4PM ET, some users in the Americas may be experiencing ...
June 21, 2020 13:49 UTC WARN about 1 hour Issues with Hubs Offline and Control of Hub-Connected Devices Investigating - Some users in the Americas may be experiencing issues with their hub going offlin...
June 17, 2020 18:04 UTC WARN about 1 hour Issues with Device Control in SmartThings Apps Investigating - Some users in the Americas may be experiencing issues with devices in both the ne...
June 17, 2020 03:34 UTC WARN about 1 hour Issue with Classic App Navigation and SmartApp Errors Investigating - Some users in the Americas may be experiencing issues causing occasional failures...
May 20, 2020 21:14 UTC WARN 20 minutes Issues with SmartApp and Automation Execution Investigating - Some users in the Americas may be experiencing issues with delayed or failed exec...
May 19, 2020 14:04 UTC MAINTENANCE about 2 hours Event pipeline planned maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 14, 2020 22:19 UTC WARN about 2 hours Issues with Hubs Offline and Control of Hub-Connected Devices Investigating - Some users in the Americas may be experiencing issues with their hub going offlin...
May 11, 2020 20:09 UTC WARN about 20 hours Issue with Event History Monitoring - Starting at 8PM ET, Saturday, May 9th users in the Americas may have started to see...

Supported Features

We support the following features in our integration with the Samsung SmartThings status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Samsung SmartThings is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Samsung SmartThings is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Samsung SmartThings posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samsung SmartThings enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Samsung SmartThings posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Samsung SmartThings has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Samsung SmartThings has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Samsung SmartThings down today?

According to its status page Samsung SmartThings is currently maintenance. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Samsung SmartThings is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Samsung SmartThings is having issues?

There are two main options: You can check the Samsung SmartThings status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Samsung SmartThings status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Samsung SmartThings status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Samsung SmartThings customer support while checking everything on your side. You can also try Tweeting at them via @smartthings on Twitter.