Is Samsung SmartThings Down?
Current Samsung SmartThings Status: up

Status History

We've been monitoring Samsung SmartThings since January 29, 2019. Here's the history of service outages we've observed from the Samsung SmartThings status page:

Recent Samsung SmartThings Outages and Issues

Follow the recent outages and downtime for Samsung SmartThings in the table below.

Sign Up for More Samsung SmartThings History

StatusGator has 2 years of Samsung SmartThings status history.

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Start Time Type Length Message Details
April 13, 2021 13:04 UTC MAINTENANCE 1 day SmartThings Hub 2018 (v3) Zigbee Update In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
April 05, 2021 15:04 UTC MAINTENANCE 1 day Aeotec Smart Home Hub, SmartThings Hub 2015 (v2), and SmartThings Hub 2018 (v3) Firmware Update In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
April 03, 2021 18:04 UTC WARN about 2 hours Issues with offline devices Investigating - Beginning yesterday, April 2nd, at around 3pm UTC, some users may have begun expe...
April 02, 2021 15:04 UTC MAINTENANCE about 3 hours Samsung Connect Home/SmartThings WiFi Hub Firmware Update In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
March 28, 2021 01:04 UTC WARN 25 minutes SmartThings Platform Degraded Performance Update - Some users in the Europe, Middle East, and Africa regions may be experiencing intermitte...
2021-04-16 16:44:02 +0000 UTC UNKNOWN X minutes will, in, go, here, the, downtime, about, Information, and question downtime, be, in, Details, in, each, see, and, sign, information, displayed, once, more, to, so, you, will, here, of, about, details, sign, and outage
2021-04-16 16:44:02 +0000 UTC UNKNOWN X minutes go, will, question, Information, about, in, the, downtime, and here about, so, details, here, sign, more, in, and, in, you, information, be, downtime, Details, sign, outage, of, will, see, to, displayed, once, and each
2021-04-16 16:44:02 +0000 UTC UNKNOWN X minutes Information, about, question, will, in, go, downtime, the, and here once, displayed, downtime, see, and, outage, here, sign, be, you, in, each, details, sign, will, about, in, information, of, more, so, Details, and to
2021-04-16 16:44:02 +0000 UTC UNKNOWN X minutes the, question, in, Information, go, will, here, about, and downtime be, Details, here, downtime, each, sign, about, see, once, in, will, details, in, to, more, displayed, and, outage, sign, you, information, of, and so
2021-04-16 16:44:02 +0000 UTC UNKNOWN X minutes Information, in, here, the, about, go, question, will, and downtime once, will, details, in, Details, downtime, information, more, of, each, sign, see, sign, in, displayed, so, outage, be, you, about, here, to, and and

Supported Features

We support the following features in our integration with the Samsung SmartThings status page:

  • Down Notifications

    If Samsung SmartThings is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Samsung SmartThings is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Samsung SmartThings posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samsung SmartThings enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Samsung SmartThings publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Samsung SmartThings posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Samsung SmartThings has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Samsung SmartThings has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Samsung SmartThings down today?

According to its status page Samsung SmartThings is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Samsung SmartThings is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Samsung SmartThings is having issues?

There are two main options: You can check the Samsung SmartThings status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Samsung SmartThings status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Samsung SmartThings status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Samsung SmartThings customer support while checking everything on your side. You can also try Tweeting at them via @smartthings on Twitter. Or visit their official status page or website:

Twitter Mentions