Is Samsung SmartThings Down?
Current Samsung SmartThings Status: maintenance

Status History

We've been monitoring Samsung SmartThings since January 29, 2019. Here's the history of service outages we've observed from the Samsung SmartThings status page:

Recent Samsung SmartThings Outages and Issues

Follow the recent outages and downtime for Samsung SmartThings in the table below.

Start Time Type Length Message Details
September 21, 2020 15:04 UTC MAINTENANCE ongoing SmartThings Hub 2015 (v2) and 2018 (v3) Firmware Update In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
September 01, 2020 16:29 UTC WARN about 2 hours Issues with Device Control and Automation Execution Investigating - Users in the Americas may be experiencing delays and intermittent failures with c...
September 01, 2020 10:49 UTC WARN about 1 hour Issues with Locations, Devices, and Automations Investigating - Users in the Asia Pacific region may be experiencing delays and intermittent fail...
August 21, 2020 03:34 UTC WARN about 13 hours Issues with Device Control, Automation Execution, and Loading the App Investigating - Some users in the Americas may be experiencing delays or failures in device contr...
August 14, 2020 19:54 UTC WARN 4 days SmartThings WiFi Internet Connectivity Issues Investigating - SmartThings WiFi users may be experiencing issues with internet connectivity at t...
August 11, 2020 17:39 UTC WARN about 22 hours Issues with Hubs, Device Control and Automation Execution Monitoring - Beginning at 16:00 GMT some users in the EU region may have experienced delays or fa...
August 11, 2020 01:54 UTC WARN about 3 hours Issues and Delays with Devices and Device Events Investigating - Beginning at 8PM EDT, some users in the Americas may be experiencing delays in de...
August 10, 2020 16:44 UTC WARN about 4 hours Issues with Device Control and Automation Execution Investigating - Beginning at 7am EDT, some users in the Americas region may be experiencing delay...
August 04, 2020 21:44 UTC WARN about 2 hours Issues with devices appearing offline Investigating - Some users may be experiencing issues with their hubs and devices appearing offli...
July 28, 2020 09:29 UTC WARN about 3 hours Issues with locations, devices, and automations Investigating - Users in North America may be experiencing issues loading and creating locations ...

Supported Features

We support the following features in our integration with the Samsung SmartThings status page:

  • Down Notifications

    If Samsung SmartThings is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Samsung SmartThings is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Samsung SmartThings posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samsung SmartThings enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Samsung SmartThings publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Samsung SmartThings posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Samsung SmartThings has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Samsung SmartThings has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Samsung SmartThings down today?

According to its status page Samsung SmartThings is currently maintenance. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Samsung SmartThings is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Samsung SmartThings is having issues?

There are two main options: You can check the Samsung SmartThings status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Samsung SmartThings status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Samsung SmartThings status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Samsung SmartThings customer support while checking everything on your side. You can also try Tweeting at them via @smartthings on Twitter. Or visit their official status page or website:

Samsung SmartThings Down?

Are you experiencing issues with Samsung SmartThings? Please share your issues below and let others know. Sign up above to receive notifications when Samsung SmartThings published outages.

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