Is Shelf.io Self-Service Portals down?
Current Shelf.io Self-Service Portals status is UP

We checked the official Shelf.io Self-Service Portals Status Page 7 min. 17 sec. ago. Learn more
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Recent Shelf.io Self-Service Portals Outages and Issues

Follow the recent outages and downtime for Shelf.io Self-Service Portals in the table below.

Start Time

Type

Length

Message

Details

June 13, 2023 19:53 UTC

DOWN

about 1 hour

Shelf Outage in the US Region

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Start Time

June 13, 2023 19:53 UTC

Type DOWN
Affected Components

Shelf: US Region - Self-Service Portals

Message

Shelf Outage in the US Region

Details

Update - We are continuing to work on a fix for this issue. Jun 13, 2023 - 19:51 UTC

June 13, 2023 19:08 UTC

DOWN

about 1 hour

Shelf is not loading

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Start Time

June 13, 2023 19:08 UTC

Type DOWN
Affected Components

Shelf: US Region - Authentication

Shelf: US Region - Insights & Analytics

Shelf: US Region - Emails & Notifications

Shelf: US Region - Self-Service Portals

Shelf: US Region - Integrations

Message

Shelf is not loading

Details

Identified - We have ascertained that the root cause of the current issue can be attributed to our cloud service provider, Amazon Web Services (AWS), which is presently experiencing a global outage specifically in the us-east-1 region. Jun 13, 2023 - 19:07 UTC

October 05, 2022 16:16 UTC

WARN

about 1 hour

Elevated API errors

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Start Time

October 05, 2022 16:16 UTC

Type WARN
Affected Components

Shelf: US Region - Integrations

Shelf: US Region - Authentication

Shelf: US Region - Viewing Content & Search

Shelf: US Region - Insights & Analytics

Shelf: US Region - Making Changes to Content

Shelf: US Region - Emails & Notifications

Shelf: US Region - Self-Service Portals

Message

Elevated API errors

Details

Identified - The issue has been identified and a fix is being implemented. Oct 05, 2022 - 16:15 UTC

October 05, 2022 15:53 UTC

DOWN

23 minutes

Elevated API errors

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Start Time

October 05, 2022 15:53 UTC

Type DOWN
Affected Components

Shelf: US Region - Integrations

Shelf: US Region - Authentication

Shelf: US Region - Viewing Content & Search

Shelf: US Region - Insights & Analytics

Shelf: US Region - Making Changes to Content

Shelf: US Region - Emails & Notifications

Shelf: US Region - Self-Service Portals

Message

Elevated API errors

Details

Update - We are continuing to investigate this issue. Oct 05, 2022 - 15:49 UTC

October 05, 2022 15:43 UTC

WARN

10 minutes

Elevated API errors

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Start Time

October 05, 2022 15:43 UTC

Type WARN
Affected Components

Shelf: US Region - Integrations

Shelf: US Region - Authentication

Shelf: US Region - Viewing Content & Search

Shelf: US Region - Insights & Analytics

Shelf: US Region - Making Changes to Content

Shelf: US Region - Emails & Notifications

Shelf: US Region - Self-Service Portals

Message

Elevated API errors

Details

Update - We are continuing to investigate this issue. Oct 05, 2022 - 15:42 UTC

No outages or status changes in the last 24 hours

Shelf.io Self-Service Portals status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Shelf.io Self-Service Portals Outage and Status History

We've been monitoring Shelf.io Self-Service Portals outages since September 19, 2022.
Here's the history of service outages we've observed from the Shelf.io Self-Service Portals Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Shelf.io Self-Service Portals Status Page Integration

Shelf.io Self-Service Portals is a CRM, IT, and Project Management solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 17 outages that affected Shelf.io Self-Service Portals users. When Shelf.io Self-Service Portals publishes downtime on their status page, they do so across 21 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Shelf.io Self-Service Portals to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Shelf.io Self-Service Portals is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Shelf.io Self-Service Portals is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Shelf.io Self-Service Portals posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shelf.io Self-Service Portals enters a pre-planned maintenance window, keeping you up to date.

Since Shelf.io Self-Service Portals publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Shelf.io Self-Service Portals posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Shelf.io Self-Service Portals has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Shelf.io Self-Service Portals has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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