Shipt icon
Shipt icon

Is Shipt down?
Shipt is UP

Last checked from Shipt official status page 3 min. 38 sec. ago

Shipt not working for you?

Report an issue

Shipt service health

This chart represents Shipt service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Shipt status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported issues to help us better indicate the service status.

  • Sign in problem
  • Connectivity issue
  • Error message
  • Server not responding
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

Have a different problem with Shipt?

Report an issue

Shipt status history

We've been monitoring Shipt outages since March 14, 2021. Here's the history of service outages we've observed from the Shipt Status Page

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent Shipt outages and issues

Follow the recent outages and downtime for Shipt in the table below.

Incident Name Duration Started Severity
Partial System Outage
19h 20m
down icon Down
Shipt Platform Performance
4h 8m
down icon Down
Shopper and Member Application Performance
4h 45m
down icon Down
Shipt Phone Support
1h 35m
warn icon Warn
Shipt Platform Performance
1h 45m
warn icon Warn

Shipt components

View details of the current Shipt status below.

Component name Status Details
Shipt Member App status
up icon Up
See more
Shipt Shopper App status
up icon Up
See more
Shipt Website status
up icon Up
See more

About our Shipt status page integration

Shipt is a No-Code solution that StatusGator has been monitoring since March 2021. Over the past over 3 years, we have collected data on on more than 42 outages that affected Shipt users. When Shipt publishes downtime on their status page, they do so across 3 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Shipt to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Shipt incidents, providing transparency and peace of mind.

  • Down Notifications

    If Shipt is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when Shipt is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    Shipt posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Shipt enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When Shipt posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Shipt has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Shipt has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!