Shopify Outage History

Shopify experienced a checkout disruption due to shipping rates not displaying during checkout. The issue began at Feb 20, 2026 4:34 PM UTC and affected the Checkout component, with users reporting errors and customers unable to complete purchases. The incident appears to have been global in scope, with reports from the United States, Canada, Australia and other regions. The outage lasted approximately 18 hours and 40 minutes and was resolved by Feb 21, 2026 11:14 AM UTC.

Shopify's status page documented the event with two updates: initially noting that customers may encounter errors during checkout, and later confirming the issue was resolved as the Checkout component returned to normal operation.

Shopify experienced a window of degraded performance lasting about 37 minutes, with slow storefront pages and HTTP 500 errors affecting both the storefront and the admin interface. Customers reported extremely slow add-to-cart actions and admin dashboard errors, with activity noted from the United Kingdom and Italy.

StatusGator tracked the issue via an Early Warning Signal starting at Feb 18, 2026 10:38 AM UTC and ending at Feb 18, 2026 11:15 AM UTC. The outage lasted approximately from 10:38 AM UTC to 11:15 AM UTC. Shopify did not publish any official status updates in the provided data.

The Shopify Admin area experienced login issues and 500 errors starting at Feb 15, 2026 3:39 PM UTC, impacting merchants trying to access the admin and related admin functions. Shopify Mobile was also affected. The problem represented a partial outage for the Admin component and lasted for about 1 hour and 25 minutes.

Shopify issued 2 status updates during the incident and the Admin component moved from warn to up at Feb 15, 2026 5:04 PM UTC, indicating resolution. Users broadly reported login failures and 500 errors across multiple regions, suggesting a global reach.

The outage was reflected in a wide pattern of user reports from multiple regions across North America and Europe, indicating broad geographic impact.

Shopify's Admin interface experienced an outage that prevented login and caused 500 errors for many merchants; Shopify Mobile was affected as well. The disruption began at Feb 15, 2026 3:39 PM UTC and affected the Admin component across regions, leaving users unable to access the dashboard or perform administrative tasks.

StatusGator flagged an Early Warning Signal beginning at Feb 15, 2026 2:57 PM UTC, preceding Shopify's official acknowledgement. The outage lasted about 1 hour and 25 minutes and was resolved by Feb 15, 2026 5:04 PM UTC. Shopify issued two official updates during the incident, documenting the impact and restoration of Admin access.

Impact was global, with a large volume of user reports from multiple regions indicating login failures and Admin access problems, including errors such as 500 and gateway timeouts. Once the issue was mitigated, Admin access returned to normal and Shopify confirmed service restoration.

Shopify Admin and Reports dashboards experienced a brief outage, with merchants seeing 500 errors when accessing the admin interface. The issue affected two components: Admin and Reports and Dashboards, causing disruption to admin workflows for a short period. The outage began on Feb 10, 2026 6:24 PM UTC and was resolved by Feb 10, 2026 6:44 PM UTC. Shopify issued two status updates during the incident, describing the degraded admin experience and later confirming restoration of normal operation as the components returned to up.

Shopify shoppers experienced a brief glitch as the backend page repeatedly reloaded, disrupting checkout for a subset of users. Reports came from the United States and New Zealand describing constant reloads and interrupted checkout flows. The issue began at 18:07 UTC and was resolved by 18:12 UTC, lasting about 5 minutes. StatusGator detected the issue at Feb 10, 2026 6:07 PM UTC, ahead of Shopify's public acknowledgment; Shopify's status page did not publish an incident update during this window. The impact appears limited to checkout experiences during the window with no evidence of a wider outage.

Shopify merchants and customers experienced brief storefront access issues, with user reports starting around Feb 3, 2026 7:30 PM UTC. The Storefront component was listed as degraded (warn) starting at Feb 3, 2026 8:24 PM UTC, affecting storefront access for a portion of users. The problem was resolved by Feb 3, 2026 8:44 PM UTC, lasting roughly 20 minutes in total. A noticeable volume of user reports peaked around Feb 3, 2026 8:00 PM UTC during the incident.

StatusGator detected issues impacting Shopify’s admin dashboard and storefront across multiple regions. Users reported a range of symptoms including site loading failures, 500/502 errors, login problems, and front-end issues such as broken CSS and missing images. The incident began around Feb 3, 2026 5:25 PM UTC with early user reports starting at 5:15 PM UTC UTC, indicating widespread disruption before any official acknowledgement. The outage affected both back-end and front-end components, disrupting workflows and customer storefronts.

Shopify experienced a brief degradation affecting the admin Settings page for Customer Accounts and Checkout, with some merchants encountering the error 'There is a problem loading this page'. The incident began at 9:59 PM UTC and was resolved by 10:39 PM UTC, lasting about 40 minutes, and Shopify indicated an investigation as the Admin component returned to normal after the issue was addressed.

Shopify experienced an incident affecting the Admin interface, with merchants reporting Admin pages intermittently reloading and refreshing, making navigation and task completion difficult. The issue appeared to be isolated to the Shopify Admin component and was observed across multiple regions, with users describing constant page reloads and refresh loops that disrupted workflows.

The incident prompted two official status updates from Shopify. The outage began at Feb 1, 2026 9:54 PM UTC and was resolved by Feb 1, 2026 11:04 PM UTC (roughly 1 hour and 10 minutes). Shopify indicated the Admin issue was under investigation and later restored, with the Admin returning to normal after the outage window.