Is Spiceworks Cloud Help Desk down?
Current Spiceworks Cloud Help Desk status is UP

We checked the official Spiceworks Cloud Help Desk Status Page 1 min. 24 sec. ago. Learn more
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Recent Spiceworks Cloud Help Desk Outages and Issues

Follow the recent outages and downtime for Spiceworks Cloud Help Desk in the table below.

Start Time

Type

Length

Message

Details

April 22, 2024 12:12 UTC

WARN

about 3 hours

Access Denied: Error 15

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Start Time

April 22, 2024 12:12 UTC

Type WARN
Affected Components

Cloud Help Desk

Message

Access Denied: Error 15

Details

Investigating - It appears that there's still investigation needed to resolve this issue.If you experience this issue, you can create a ticket with Support but please include a screenshot of the error, including the IP address and Incident ID. Apr 22, 2024 - 07:07 CDT

April 19, 2024 12:02 UTC

WARN

about 2 hours

Cloud Help Desk - Access Denied Error 15 error

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Start Time

April 19, 2024 12:02 UTC

Type WARN
Affected Components

Cloud Help Desk

Message

Cloud Help Desk - Access Denied Error 15 error

Details

Investigating - We're seeing reports from users getting this error often shortly after logging in. We've made the dev ops team aware and are investigating a solution. Apr 19, 2024 - 07:01 CDT

February 23, 2024 15:02 UTC

MAINT

about 2 hours

Push Notification Service Interruption for Spiceworks Community & Cloud Help Desk

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Start Time

February 23, 2024 15:02 UTC

Type MAINT
Affected Components

Cloud Help Desk

Spiceworks Community

Message

Push Notification Service Interruption for Spiceworks Community & Cloud Help Desk

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 23, 2024 - 09:00 CST

February 01, 2024 23:02 UTC

MAINT

16 minutes

Cloud Help Desk Maintenance on Feb 1, 2023

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Start Time

February 01, 2024 23:02 UTC

Type MAINT
Affected Components

Cloud Help Desk

Message

Cloud Help Desk Maintenance on Feb 1, 2023

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 01, 2024 - 17:00 CST

January 26, 2024 19:37 UTC

WARN

6 days

Cloud Help Desk: Ticket Bulk/File Import Unavailable

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Start Time

January 26, 2024 19:37 UTC

Type WARN
Affected Components

Cloud Help Desk

Message

Cloud Help Desk: Ticket Bulk/File Import Unavailable

Details

Investigating - The ability to import a json file to bulk create tickets is not currently working. Import file uploads are successful, but the processing of the file to create tickets and users is not working. (Note the impact is limited to the bulk import feature, typically only used as a part of initial account set up, when migrating to the Cloud Help Desk.) Jan 26, 2024 - 13:33 CST

2024-04-30 05:46:59 UTC UTC

STATUS

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2024-04-30 05:46:59 UTC UTC

STATUS

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2024-04-30 05:46:59 UTC UTC

STATUS

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2024-04-30 05:46:59 UTC UTC

STATUS

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2024-04-30 05:46:59 UTC UTC

STATUS

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Sign Up for More Spiceworks Cloud Help Desk History

StatusGator has over 1 year of Spiceworks Cloud Help Desk status history.

No outages or status changes in the last 24 hours

Spiceworks Cloud Help Desk status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Spiceworks Cloud Help Desk Outage and Status History

We've been monitoring Spiceworks Cloud Help Desk outages since October 6, 2022.
Here's the history of service outages we've observed from the Spiceworks Cloud Help Desk Status Page:

Instant enriched data from
3,580 status pages

About Our Spiceworks Cloud Help Desk Status Page Integration

Spiceworks Cloud Help Desk is a Cloud Infrastructure and Monitoring solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 74 outages that affected Spiceworks Cloud Help Desk users. When Spiceworks Cloud Help Desk publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Spiceworks Cloud Help Desk to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Spiceworks Cloud Help Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Spiceworks Cloud Help Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Spiceworks Cloud Help Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Spiceworks Cloud Help Desk enters a pre-planned maintenance window, keeping you up to date.

Since Spiceworks Cloud Help Desk publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Spiceworks Cloud Help Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Spiceworks Cloud Help Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Spiceworks Cloud Help Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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