Square Outage History

An outage affected Square's Dashboard and Seller Community, preventing access to squareup.com for users in multiple regions. Users could not load the site, sign in, or access dashboards, disrupting commerce workflows. The disruption began at 13:30 UTC and was linked to Cloudflare blocking issues. StatusGator detected the issue at Nov 18, 2025 1:30 PM UTC, 36 minutes before official acknowledgment.

Square Transfers in the United States experienced a brief degradation beginning at 1:46 AM UTC and returning to normal by 3:26 AM UTC, lasting about 1 hour 40 minutes. During the window, a small number of users reported payment failures, with activity around 2:00 AM UTC and the earliest sample at 2:08 AM UTC from Massillon, Ohio. Square’s status page listed the Transfers component as degraded in the United States and issued 2 official status updates. The issue was localized to US transfers; other Square services remained available during the incident.

Square experienced a brief degradation of its Loans service across the United States, Australia, and the United Kingdom. The Loans component was listed as degraded for about 10 minutes, with status moving from up to warn at 10:31 PM UTC and returning to up at 10:41 PM UTC. The incident involved two official status updates from Square during the period and affected regional loan services in three regions before recovery.

The incident began at 6:11 PM UTC when Square listed Appointments in several regions as degraded. The issue expanded to Marketing and Dashboard components across North America, Europe, and Asia-Pacific, likely affecting scheduling, dashboards, and marketing tools for users. In total, 23 components were impacted and the outage lasted about 25 minutes, with services returning to normal by 6:36 PM UTC.

Square experienced a regional degradation in its Transfers service affecting Australia, Canada, Japan, and the United States. Users attempting transfers reported connectivity issues and interrupted experiences, with some transactions not completing or displaying errors. The incident began at Oct 29, 2025 4:01 PM UTC and was resolved by Oct 29, 2025 8:06 PM UTC, lasting approximately 4 hours and 5 minutes. The issue was observed across four regional transfer components, indicating a partial outage rather than a global disruption.

Square Online experienced a brief period of degraded performance affecting storefronts in eight regions: United States, United Kingdom, Canada, Spain, France, Ireland, Japan, and Australia. The degradation lasted about 50 minutes, beginning at Oct 28, 2025 5:56 PM UTC and ending at Oct 28, 2025 6:46 PM UTC. Users may have encountered slower storefront loading times and intermittent checkout issues during this window. Square issued two status updates during the incident, moving from a degraded alert to normal operation after the window closed. The incident was contained to Square Online deployments in the listed regions and did not indicate a broader impact across all Square services.

Users reported issues loading Square store pages and completing online orders across multiple US locations. The incident began to show in user reports around 5:30 PM UTC, and StatusGator detected the issue at Oct 28, 2025 5:33 PM UTC, ahead of any official acknowledgment. The problem appeared to be short-lived, with services returning to normal by 5:49 PM UTC, about 16 minutes after it started. No official status updates from Square were observed during the incident.

Square's United States Payment Acceptance experienced degraded performance beginning on Oct 24, 2025 7:31 PM UTC after the status page listed the component as degraded. Merchants reported that payments were not being processed and Square Online portals and item syncing could be affected, impacting checkout experiences across multiple US locations.

The incident persisted for about 3 days and 2 hours, with two official status updates during the period. Payment Acceptance returned to normal on Oct 27, 2025 9:31 PM UTC. The impact was primarily in the United States, with reports coming from merchants across several states.

Square experienced a brief degraded performance affecting the United States Payment Acceptance component. The issue began at 11:11 PM UTC and the component returned to normal by 11:21 PM UTC, a span of roughly 10 minutes. The impact appeared limited to the United States region with Payment Acceptance the only listed affected component.

During the incident, Square issued two status updates documenting the degraded state and restoration of service. No other components were listed as impacted.

Square experienced partial degradation of its customer support channels, affecting 16 regional Phone Support and Messaging Support components. The issue began at Oct 20, 2025 2:31 PM UTC and impacted users trying to contact Square support in Australia, Canada, France, Ireland, Japan, Spain, the United Kingdom, and the United States, potentially causing longer wait times or unreachable support. The incident was resolved later the same day after the affected components were restored to normal operation.

The provider issued 2 status updates during the incident, and the outage lasted approximately 5 hours and 50 minutes, from the initial degradation at Oct 20, 2025 2:31 PM UTC to full restoration at Oct 20, 2025 8:21 PM UTC.