Square Outage History

Square reported a brief degradation of the Japan Payment Acceptance component, affecting payment processing in Japan for about 5 minutes. The issue began at 3:16 PM UTC and was resolved by 3:21 PM UTC. The provider issued two status updates during the incident, noting the Japan Payment Acceptance component as degraded before it returned to normal. The impact was regional to Japan, with other Square services remaining unaffected.

Square POS payments experienced a brief disruption affecting in-person payment processing. Merchants in Canada, including reports from British Columbia and Manitoba, reported that POS transactions could not be completed. The outage lasted about 8 minutes, from 9:34 PM UTC to 9:42 PM UTC.

StatusGator detected the issue at Feb 26, 2026 9:34 PM UTC, providing an Early Warning Signal ahead of any official Square acknowledgment. There were no updates published on Square's status page during the event.

The impact was localized to Canadian merchants with briefly interrupted payment acceptance, with no reported impact outside that region.

Square Point of Sale and Square Online experienced a degradation across eight regions, impacting checkout and online access. Users reported websites not loading and the item library inaccessible at checkout, with effects observed in United States, Canada, Japan, Australia, France, Ireland, Spain, and the United Kingdom. The outage began at 6:41 PM UTC and was largely resolved by 7:56 PM UTC, lasting roughly 1 hour and 15 minutes.

Square's status page detailed the incident through multiple updates, as services moved from degraded performance to restoration across regions and components. The provider issued 5 status updates over the course of the incident, with both Square Online and Point of Sale components returning to normal in phased fashion as the issue was remediated.

The outage affected Square's payment processing and appointment booking across multiple regions, causing errors when processing payments, accessing invoices, or booking appointments. The incident began on Feb 4, 2026 8:28 PM UTC and was largely resolved by Feb 4, 2026 9:17 PM UTC, lasting about 49 minutes. StatusGator detected the issue at Feb 4, 2026 8:28 PM UTC, roughly 8 minutes before Square acknowledged it on their status page. The provider issued updates at Feb 4, 2026 8:36 PM UTC and Feb 4, 2026 9:16 PM UTC, with services largely restored by Feb 4, 2026 9:26 PM UTC.

The incident showed a broad footprint across many Square components and regions, impacting payments, invoices, and appointment-related workflows across multiple countries. Customers reported not being able to complete payments or schedule appointments, with several dashboards and related payment features affected during the outage.

Square experienced a broad service degradation affecting payments, dashboards, and Point of Sale across multiple regions. User reports described payment processing failures, dashboards not loading, and difficulties booking appointments or accessing invoices and transactions. The outage began at 8:16 PM UTC and was resolved by 9:26 PM UTC, lasting about 1 hour 10 minutes. The issue impacted dozens of components across North America, Europe, and APAC.

Square's status page issued 3 updates during the incident, outlining ongoing issues across product areas such as Dashboard, Payments, Point of Sale, Invoices, Appointments, and Loyalty. Recovery progressed throughout the hour, with most services restored by 9:26 PM UTC and operations returning to normal thereafter.

Square's United States Transfers service experienced a brief degradation, impacting Instant Transfers and related deposits for US customers. Users reported Instant Transfers not being available and instant deposits temporarily unavailable to bank accounts during the incident, with activity observed from multiple locations in the United States.

The incident began at Jan 12, 2026 3:36 AM UTC when the United States Transfers component entered a degraded state and was resolved by Jan 12, 2026 5:36 AM UTC after about 2 hours. The provider issued 2 status updates during the incident. The impact appeared US-restricted, with reports from locations such as New York, Ohio and Illinois indicating interruptions to instant transfers and related deposits.

Square's Kitchen Display System (KDS) experienced a brief degradation across eight regions (France, Ireland, Japan, United Kingdom, United States, Spain, Canada, and Australia), impacting kitchen workflow and order visibility for some merchants. In addition, Australia Phone Support showed an earlier degraded status during the window. User reports during this period described issues like payroll processing delays, payment links not working, and online booking being unavailable. The KDS-related disruption lasted roughly 10 minutes.

Square's Kitchen Display System (KDS) experienced degraded performance across eight regions, including United Kingdom, Canada, Spain, Australia, Ireland, Japan, United States, and France. This likely affected the display of orders on kitchen screens and ticket visibility, potentially slowing kitchen operations during the incident window. The degradation began at Dec 11, 2025 1:41 PM UTC as regional KDS components entered the warn state, with additional regions following in the subsequent period.

Three status updates were published during the incident, and by Dec 11, 2025 4:31 PM UTC the KDS components had returned to normal across all affected regions. The outage lasted approximately 2 hours and 50 minutes and was resolved after multiple regions recovered.

Square experienced widespread degraded performance beginning at Dec 5, 2025 9:26 AM UTC, affecting a broad set of services including Square Login, Payroll, Card, and Point of Sale, as well as related tools like Invoices and Virtual Terminal. Users reported login difficulties and intermittent transaction processing across multiple regions, with many components shown as degraded rather than fully unavailable. The incident persisted for about 55 minutes before most services began recovering, with some components returning to normal later.

Square published several status updates documenting the degradation and recovery. Around Dec 5, 2025 10:06 AM UTC, a subset of components transitioned back to normal, and by Dec 5, 2025 10:21 AM UTC most services were fully available again. The incident affected dozens of Square components across multiple regions, including login, payments, invoicing, and point‑of‑sale workflows.

The Square Point of Sale service experienced a brief outage affecting eight regional POS components across France, Canada, Ireland, Japan, Spain, United Kingdom, United States, and Australia. Users reported connectivity problems and payment processing failures, including errors such as Cannot connect to Square and 500 Internal Server Errors when attempting payments. The outage lasted about 26 minutes, from the first reports at 8:50 AM UTC to full recovery by 9:16 AM UTC.