Square Outage History

Square's Canada Payment Acceptance component experienced a brief degradation affecting Canadian merchants' ability to process card payments. The incident began at 7:16 AM UTC and was resolved by 7:36 AM UTC, lasting about 20 minutes and localized to Canada.

The component transitioned from up to degraded and back to up on Square's status page, with 2 official updates during the incident. No Early Warning Signal was detected, and operation resumed after the final update.

Square's Dashboard experienced a brief degradation affecting multiple regions. The incident began at 12:46 PM UTC and was resolved by 1:31 PM UTC, lasting about 45 minutes. During the window, dashboards in the United States, United Kingdom, Ireland, Australia, France, Canada, Spain, and Japan were impacted.

The status page indicated a transition to degraded at 12:46 PM UTC and a return to normal at 1:31 PM UTC across the affected regions. The updates did not include additional root cause details.

Square's Transfers in France, Spain, and Ireland were marked as degraded starting at 12:36 PM UTC and were restored by 10:21 PM UTC, lasting approximately 9 hours and 45 minutes. Users in these regions may have experienced delays or partial interruptions when initiating or completing transfers. The incident was acknowledged on Square's status page with two updates during the period, detailing the degraded state before services returned to normal. Affected components were France Transfers, Spain Transfers, and Ireland Transfers, indicating a regional impact rather than a global issue.

Square's Kitchen Display System (KDS) briefly degraded across eight regions: Australia, Canada, France, Ireland, Japan, Spain, United Kingdom, and the United States. The incident began at 5:36 PM UTC and caused temporary display issues for kitchen workflows until full restoration by 5:51 PM UTC. User reports were observed in the 16:30–17:00 UTC window, indicating a brief period of impact before recovery. The provider issued three status updates during the incident.

Square reported an outage impacting Messaging Support across eight regional components, including United States, United Kingdom, Ireland, Australia, Japan, Canada, France, and Spain. Users in these regions may have experienced failures or delays when using messaging features within Square's platform. The incident began at 5:16 PM UTC and was resolved by 6:36 PM UTC, lasting approximately 1 hour and 20 minutes.

The provider issued two status updates during the incident to document the outage and subsequent restoration of Messaging Support across the affected regions.

Square reported a brief degradation affecting the Transfers service in Australia, the United Kingdom, and the United States. The incident began at 12:46 AM UTC and lasted about 25 minutes, with the affected transfers returning to normal by 1:11 AM UTC. Square issued two status updates during the event, documenting the degradation and subsequent restoration.

The incident began on 3:21 AM UTC when Square's Japan Dashboard transitioned from normal operation to degraded performance. The component remained in a degraded state for about 1 hour and 30 minutes, returning to normal at 4:51 AM UTC. The outage duration was approximately 1 hour 30 minutes. Square issued two status updates during the event, documenting the degraded period and the restoration for the Japan region's Dashboard component. The issue appeared localized to Japan, with no broader impact across other regions or components.

Square's United States Payment Acceptance briefly degraded starting at 9:31 AM UTC and was fully restored by 9:41 AM UTC, a roughly 10-minute incident. The degradation was regional to the United States payment path and could have caused intermittent delays for users attempting payments in that region. No user reports were observed during the incident, and there were no wide outages.

Square experienced a partial outage affecting Phone Support and Messaging Support across Australia, Canada, the United Kingdom, and the United States. Users trying to contact Square via these channels could have faced delays or interruptions, with eight total components impacted (Phone and Messaging Support in each of the four regions). The issue appeared to be regional and channel-specific rather than a full service outage.

Square Online experienced a brief regional outage affecting eight regions (Australia, Canada, France, Ireland, Japan, Spain, United Kingdom, and United States). Users in those regions may have seen intermittent access or degraded performance while the service recovered. The incident began at Jun 11, 2025 12:46 AM UTC and was resolved by Jun 11, 2025 1:16 AM UTC, lasting approximately 30 minutes. The provider issued three official status updates during the incident, noting a degradation and subsequent restoration as each region returned to normal operation.