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Current Teachable Checkout status is UP

We checked the official Teachable Checkout Status Page 1 min. 5 sec. ago. Learn more
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Recent Teachable Checkout Outages and Issues

Follow the recent outages and downtime for Teachable Checkout in the table below.

Start Time

Type

Length

Message

Details

April 16, 2024 18:03 UTC

MAINT

about 2 hours

Scheduled Maintenance (4/16/2024)

See more
Start Time

April 16, 2024 18:03 UTC

Type MAINT
Affected Components

Managing your School - Affiliates

Amazon Web Services (AWS) - Elasticache

Student Experience - Circle Community

Student Experience - Content Delivery

Student Experience - iOS Application

Student Experience - Video Playback

Managing your School - Coaching

Managing your School - Course Building

Account - Log In

Third Party Services - Zoom Meetings

Accepting & Processing Payments - Custom Payment Gateway

Accepting & Processing Payments - Stripe.js

Accepting & Processing Payments - Stripe Checkout.js

Accepting & Processing Payments - Stripe Dashboard

Student Experience - Community

Managing your School - Digital Downloads

Managing your School - Memberships

Managing your School - Product Administration

Managing your School - Product Bundles

Managing your School - Reporting

Managing your School - Styling your School

Managing your School - User Management

Managing your School - Video Uploading

Account - Google SSO

Account - Teachable Accounts

Amazon Web Services (AWS) - Cloudfront

Amazon Web Services (AWS) - EC2

Amazon Web Services (AWS) - ECS

Third Party Services - Cloudflare Argo Smart Routing

Third Party Services - Cloudflare API Shield

Third Party Services - Cloudflare Bot Management

Third Party Services - Chargebee API

Accepting & Processing Payments - Affirm

Accepting & Processing Payments - BackOffice

Amazon Web Services (AWS) - Route53

Accepting & Processing Payments - Afterpay

Accepting & Processing Payments - Klarna Europe

Accepting & Processing Payments - Monthly Payment Gateway

Accepting & Processing Payments - teachable:pay

Accepting & Processing Payments - Stripe API

Amazon Web Services (AWS) - Elasticsearch

Amazon Web Services (AWS) - ELB

Amazon Web Services (AWS) - Lambda

Amazon Web Services (AWS) - EKS

Amazon Web Services (AWS) - S3

Third Party Services - Cloudflare API

Third Party Services - Cloudflare SSL Certificate Provisioning

Third Party Services - Mailgun API

Third Party Services - Mailgun SMTP

Third Party Services - Mailgun - Outbound Email Delivery

Student Experience - Checkout

teachable.com

developers.teachable.com

Message

Scheduled Maintenance (4/16/2024)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 16, 2024 - 14:00 EDT

March 27, 2024 21:43 UTC

WARN

about 4 hours

Unusually High Processing Queue

See more
Start Time

March 27, 2024 21:43 UTC

Type WARN
Affected Components

Student Experience - Checkout

Student Experience - Content Delivery

Managing your School - Product Administration

Managing your School - Reporting

Managing your School - User Management

teachable.com

Message

Unusually High Processing Queue

Details

Monitoring - We're experiencing unusually high processing queue latency, which may lead to delays in processing background jobs. We're monitoring and response times are trending towards normal. We expect that all jobs initiated during this latency will process as the queue clears. Mar 27, 2024 - 17:40 EDT

March 15, 2024 18:28 UTC

WARN

30 minutes

Degraded performance in student checkout and admin pages

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Start Time

March 15, 2024 18:28 UTC

Type WARN
Affected Components

teachable.com

Student Experience - Checkout

Message

Degraded performance in student checkout and admin pages

Details

Investigating - Our team is investigating latency reports in student checkout and admin pages in a small subset of schools. Our team is currently working to understand the root cause and to remedy the situation as quickly as possible. We understand the impact this has on both creators and students, and are treating this as a top priority. Mar 15, 2024 - 14:25 EDT

March 13, 2024 19:33 UTC

WARN

2 days

Students unable to access purchased products

See more
Start Time

March 13, 2024 19:33 UTC

Type WARN
Affected Components

Student Experience - Checkout

Message

Students unable to access purchased products

Details

Identified - Identified - Our team has identified a technical issue preventing some students from accessing their purchased products. In these cases, creators are experiencing delayed payouts. Our team is working hard to understand the root cause and to remedy the situation as quickly as possible. We understand the impact this has on both creators and students, and are treating this as a top priority Mar 13, 2024 - 15:30 EDT

1 status change in the last 24 hours

Teachable Checkout status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 22 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 2 hours

Teachable Checkout Outage and Status History

We've been monitoring Teachable Checkout outages since December 23, 2017.
Here's the history of service outages we've observed from the Teachable Checkout Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Teachable Checkout Status Page Integration

Teachable Checkout is an Education solution that StatusGator has been monitoring since December 2017. Over the past over 6 years, we have collected data on on more than 2,620 outages that affected Teachable Checkout users. When Teachable Checkout publishes downtime on their status page, they do so across 53 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Teachable Checkout to get notified when it's down, is under maintenance, or has an outage. We've sent more than 2,100 notifications to our users about Teachable Checkout incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Teachable Checkout is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Teachable Checkout is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Teachable Checkout posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Teachable Checkout enters a pre-planned maintenance window, keeping you up to date.

Since Teachable Checkout publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Teachable Checkout posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Teachable Checkout has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Teachable Checkout has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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