Last checked from ThousandEyes Customer Success Chat official status page 1 min. 10 sec. ago
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Report an issueThis chart represents ThousandEyes Customer Success Chat service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ThousandEyes Customer Success Chat status data.
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We've been monitoring ThousandEyes Customer Success Chat outages since June 10, 2021. Here's the history of service outages we've observed from the ThousandEyes Customer Success Chat Status Page
Follow the recent outages and downtime for ThousandEyes Customer Success Chat in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Maintenance in the US region backend services
|
3h |
Maint
|
|
|
Maintenance in the EU backend services
|
2h |
Maint
|
|
|
Support chat is experiencing connectivity issues
|
248d 13h 52m |
Maint
|
|
|
Support chat is experiencing connectivity issues
|
1h 30m |
Warn
|
|
|
Hardware replacement in Chicago, IL (CenturyLink) (IPv4 and IPv6)
|
115d 15h 52m |
Maint
|
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Start monitoring for freeThousandEyes Customer Success Chat is a Cloud Infrastructure solution that StatusGator has been monitoring since June 2021. Over the past over 3 years, we have collected data on on more than 1,324 outages that affected ThousandEyes Customer Success Chat users. When ThousandEyes Customer Success Chat publishes downtime on their status page, they do so across 49 components and 9 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor ThousandEyes Customer Success Chat to get notified when it's down, is under maintenance, or has an outage. We've sent more than 4,200 notifications to our users about ThousandEyes Customer Success Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If ThousandEyes Customer Success Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when ThousandEyes Customer Success Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
ThousandEyes Customer Success Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ThousandEyes Customer Success Chat enters a pre-planned maintenance window, keeping you up to date.
When ThousandEyes Customer Success Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When ThousandEyes Customer Success Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because ThousandEyes Customer Success Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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