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Current Microsoft 365 suite status is UP

Title: Users may be unable to access various Microsoft 365 services

User impact: Users may be unable to access various Microsoft 365 services.

More info: Specifically, users attempting access Microsoft 365 services that leverage SQL Database may be impacted. New connections to these databases may result in an error or timeout. Existing connections remain available to accept new requests; however, if those connections are terminated then re-established, they may experience errors.

Impacted services include but are not limited to:
- SharePoint Online
- OneDrive for Business
- Microsoft Intune

Current status: We've identified that a portion of our infrastructure is operating below optimal thresholds. We are actively redirecting impactged traffic to alternate systems to provide relief to users in an expedient manner. We're monitoring telemetry to confirm it resolves the impact.

Scope of impact: This issue may affect any users attempting to access various Microsoft 365 services.

Start time: Wednesday, April 3, 2024, at 11:03 PM UTC

Next update by: Thursday, April 4, 2024, at 2:00 AM UTC

Title: Users in Africa may be unable to access multiple Microsoft 365 services or features

User impact: Users in Africa may be unable to access Multiple Microsoft 365 services or features.

Current status: We’ve identified a networking issue and we’re rerouting connections to alternate components to mitigate impact.

Scope of impact: The issue significantly impacts users within the Africa region, however, users in other geographic locations may be impacted if their connections are routed through impacted networking components.

Next update by: Thursday, March 14, 2024, at 1:30 PM UTC

Title: Some users may be unable to sign into the Microsoft To Do service

User impact: Users may be unable to sign into the Microsoft To Do service.

Current status: We're reviewing network traces to isolate the source of this issue and identify our troubleshooting actions.

Scope of impact: Impact may occur for all users when attempting to sign into the Microsoft To Do service.

Next update by: Wednesday, February 28, 2024, at 12:00 AM UTC

Title: Users and admins may experience various issues when interacting with the Windows Autopatch service

User impact: Users and admins may experience various issues when interacting with the Windows Autopatch service.

Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: Admins intermittently may not be able to access the Microsoft 365 admin center

User impact: Admins intermittently may not be able to access the Microsoft 365 admin center.

More info: When attempting to access the Microsoft 365 admin center, admins are intermittently directed to a page that says "Switch to an account that has permission. Your account (account name) doesn't have permission to view or manage this page in the Microsoft 365 admin center."

Admins may be able to access the Microsoft 365 admin center on retry.

Current status: Our service health telemetry indicates that impact aligns with a recent change deployment. We're reviewing the details of this change to confirm if it's the source of the issue and why it resulted in impact to assist our root cause and mitigation efforts.

Scope of impact: This issue may intermittently affect any admin attempting to access the Microsoft 365 admin center.

Next update by: Wednesday, January 24, 2024, at 8:00 PM UTC