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Current Vetspire IDEXX WebPacs status is UP

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Recent Vetspire IDEXX WebPacs Outages and Issues

Follow the recent outages and downtime for Vetspire IDEXX WebPacs in the table below.

Start Time

Type

Length

Message

Details

March 15, 2024 14:35 UTC

WARN

1 day

Idexx is a having an outage

See more
Start Time

March 15, 2024 14:35 UTC

Type WARN
Affected Components

Third-Party Integrations (Labs) - IDEXX VetConnectPlus & In-House Labs

Third-Party Integrations (Labs) - IDEXX WebPacs

Message

Idexx is a having an outage

Details

Investigating - Idexx is currently investigating an outage. Labs are unable to be ordered Mar 15, 2024 - 10:35 EDT

October 12, 2023 12:35 UTC

WARN

about 1 hour

Payments, Lab ordering, SMS messages are failing. As well as other external integrations.

See more
Start Time

October 12, 2023 12:35 UTC

Type WARN
Affected Components

Third-Party Integrations (Communication) - Twilio SMS

Third-Party Integrations (Payment Processing) - Cardconnect Payment Processing

Third-Party Integrations (Payment Processing) - Square Payment Processing

Third-Party Integrations (Payment Processing) - Stripe API

Third-Party Integrations (Labs) - IDEXX VetConnectPlus & In-House Labs

Third-Party Integrations (Labs) - IDEXX WebPacs

Third-Party Integrations (Labs) - Abaxis

Third-Party Integrations (Labs) - ANTECH

Message

Payments, Lab ordering, SMS messages are failing. As well as other external integrations.

Details

Update - We are reinvestigating why external integrations are failing. We currently don't have a definitive time of resolution. However, our developers are working as fast as possible. Oct 12, 2023 - 08:33 EDT

August 22, 2023 16:15 UTC

DOWN

about 1 hour

Slow API Response Time which is causing Sad Dog Fred.

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Start Time

August 22, 2023 16:15 UTC

Type DOWN
Affected Components

Third-Party Integrations (Labs) - IDEXX WebPacs

Third-Party Integrations (Labs) - IDEXX VetConnectPlus & In-House Labs

Third-Party Integrations (Labs) - Abaxis

Third-Party Integrations (Labs) - Heska

Third-Party Integrations (Labs) - ANTECH

Third-Party Integrations (Communication) - Dialpad Integrations

Third-Party Integrations (Communication) - RingCentral

Vetspire API

Message

Slow API Response Time which is causing Sad Dog Fred.

Details

Update - Our developers are working on a fix for API Response Time that is causing Vetspire to run slow and Sad Dog Fred. For the time being Ring Central/Dial Pad, email reports, lab results will not auto-sync, and API KEYS will not function Aug 22, 2023 - 12:15 EDT

May 10, 2023 20:25 UTC

WARN

about 1 hour

Partial Outage @ VetConnect Plus

See more
Start Time

May 10, 2023 20:25 UTC

Type WARN
Affected Components

Third-Party Integrations - IDEXX VetConnectPlus & In-House Labs

Third-Party Integrations - IDEXX WebPacs

Message

Partial Outage @ VetConnect Plus

Details

Investigating - We have received an influx of Vetspire users reporting Idexx Vetconnect Plus Returning errors. We have reached out to Idexx and they are investigating. Please note this is not a Vetspire Outage and would direct all questions to Idexx Support. May 10, 2023 - 13:23 PDT

December 15, 2022 16:06 UTC

WARN

4 days

Potential Idexx Outage

See more
Start Time

December 15, 2022 16:06 UTC

Type WARN
Affected Components

Third-Party Integrations - IDEXX VetConnectPlus & In-House Labs

Third-Party Integrations - IDEXX WebPacs

Message

Potential Idexx Outage

Details

Investigating - We are in the process of reaching out to Idexx. They currently do not have a status page. Dec 15, 2022 - 08:05 PST

No outages or status changes in the last 24 hours

Vetspire IDEXX WebPacs status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Vetspire IDEXX WebPacs Outage and Status History

We've been monitoring Vetspire IDEXX WebPacs outages since October 6, 2022.
Here's the history of service outages we've observed from the Vetspire IDEXX WebPacs Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Vetspire IDEXX WebPacs Status Page Integration

Vetspire IDEXX WebPacs is a Cloud Infrastructure, Healthcare, and Project Management solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 867 outages that affected Vetspire IDEXX WebPacs users. When Vetspire IDEXX WebPacs publishes downtime on their status page, they do so across 49 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Vetspire IDEXX WebPacs to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Vetspire IDEXX WebPacs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vetspire IDEXX WebPacs is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vetspire IDEXX WebPacs posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vetspire IDEXX WebPacs enters a pre-planned maintenance window, keeping you up to date.

Since Vetspire IDEXX WebPacs publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Vetspire IDEXX WebPacs posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Vetspire IDEXX WebPacs has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Vetspire IDEXX WebPacs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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