Is Westpac New Zealand down?
Current Westpac New Zealand status is UP

We checked the official Westpac New Zealand Status Page 52 sec. ago. Learn more
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Recent Westpac New Zealand Outages and Issues

Follow the recent outages and downtime for Westpac New Zealand in the table below.

Start Time

Type

Length

Message

Details

May 29, 2023 03:16 UTC

DOWN

about 6 hours

Contact Centre connectivity

See more
Start Time

May 29, 2023 03:16 UTC

Type DOWN
Affected Components

Contact Centre

Message

Contact Centre connectivity

Details

Investigating - We are currently experiencing a technical problem relating to our Contact Centre which means we can’t take incoming calls.We are working hard to fix this issue as soon as possible and we will update you when it is resolved.We apologise for the inconvenience. May 29, 2023 - 15:13 NZST

May 25, 2023 22:26 UTC

WARN

about 4 hours

Payments issue

See more
Start Time

May 25, 2023 22:26 UTC

Type WARN
Affected Components

Payment Services

Message

Payments issue

Details

Investigating - A technical payments issue means some customer account balances may be inaccurate this morning.Affected payments include some automatic payments, direct debits and some other payments. EFTPOS, debit and credit card payments are unaffected. We ask customers not to make corrective payments because we’ll be making the necessary fixes. We’re looking into this with urgency and are very sorry for the inconvenience. May 26, 2023 - 10:26 NZST

May 09, 2023 21:03 UTC

WARN

about 5 hours

Duplicate direct debits

See more
Start Time

May 09, 2023 21:03 UTC

Type WARN
Affected Components

Payment Services

Message

Duplicate direct debits

Details

Investigating - Due to a technical issue some direct debits have appeared twice in customers’ accounts . We’re very sorry for the inconvenience. Our teams are working hard to fix this issue as quickly as possible. May 10, 2023 - 09:01 NZST

April 01, 2023 12:01 UTC

MAINT

about 2 hours

Service disruption due to scheduled maintenance

See more
Start Time

April 01, 2023 12:01 UTC

Type MAINT
Affected Components

ATMs

Credit Card Services

Payment Services

Online Channels - Business Online Banking

Online Channels - CashNav

Online Channels - Corporate Online

Online Channels - Online Banking Text Alert Notifications

Online Channels - Westpac One - (Browser)

Online Channels - Westpac One - (Mobile App - Android)

Online Channels - Westpac One - (Mobile App - iOS)

Message

Service disruption due to scheduled maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 02, 2023 - 01:00 NZDT

March 18, 2023 11:31 UTC

MAINT

about 1 hour

Westpac One unavailable for scheduled maintenance

See more
Start Time

March 18, 2023 11:31 UTC

Type MAINT
Affected Components

Online Channels - Westpac One - (Browser)

Online Channels - Westpac One - (Mobile App - Android)

Online Channels - Westpac One - (Mobile App - iOS)

Message

Westpac One unavailable for scheduled maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 19, 2023 - 00:30 NZDT

2023-05-29 15:42:26 UTC UTC

STATUS

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2023-05-29 15:42:26 UTC UTC

STATUS

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2023-05-29 15:42:26 UTC UTC

STATUS

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2023-05-29 15:42:26 UTC UTC

STATUS

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2023-05-29 15:42:26 UTC UTC

STATUS

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Sign Up for More Westpac New Zealand History

StatusGator has about 2 years of Westpac New Zealand status history.

Westpac New Zealand Components and Services

View details of the current Westpac New Zealand status below.

Name

Status

Details

Westpac Branches

UP See more

Westpac New Zealand Apple Pay (iOS devices)

UP See more

Westpac New Zealand ATMs

UP See more

Westpac New Zealand Business Online Banking

UP See more

Westpac New Zealand CashNav

UP See more

Westpac New Zealand Contact Centre

UP See more

Westpac New Zealand Corporate Online

UP See more

Westpac New Zealand Credit Card Services

UP See more

Westpac New Zealand Emergency Incident

UP See more

Westpac New Zealand Google Pay (Android devices)

UP See more

Westpac New Zealand Online Banking Text Alert Notifications

UP See more

Westpac New Zealand Payment Services

UP See more

Westpac New Zealand Phone Banking

UP See more

Westpac NZ Website

UP See more

Westpac One - (Browser)

UP See more

Westpac One - (Mobile App - Android)

UP See more

Westpac One - (Mobile App - iOS)

UP See more

1 status change in the last 24 hours

Westpac New Zealand status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 18 hours

  • Warn: 0 minutes

  • Down: 6 hours

  • Maintenance: 0 minutes

Westpac New Zealand Outage and Status History

We've been monitoring Westpac New Zealand outages since March 14, 2021.
Here's the history of service outages we've observed from the Westpac New Zealand Status Page:

Instant enriched data from
2,750 status pages

About Our Westpac New Zealand Status Page Integration

Westpac New Zealand is a Smart Home solution that StatusGator has been monitoring since March 2021. Over the past about 2 years, we have collected data on on more than 169 outages that affected Westpac New Zealand users. When Westpac New Zealand publishes downtime on their status page, they do so across 17 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Westpac New Zealand to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Westpac New Zealand incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Westpac New Zealand is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Westpac New Zealand is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Westpac New Zealand posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Westpac New Zealand enters a pre-planned maintenance window, keeping you up to date.

Since Westpac New Zealand publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Westpac New Zealand posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Westpac New Zealand has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Westpac New Zealand has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Westpac New Zealand down today?

According to its status page Westpac New Zealand is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Westpac New Zealand is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Westpac New Zealand is having issues?

There are two main options: You can check the Westpac New Zealand status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Westpac New Zealand status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Westpac New Zealand status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Westpac New Zealand customer support while checking everything on your side. You can also try Tweeting at them via @WestpacNZ on Twitter. Or visit their official status page or website:

Where do you get the official Westpac New Zealand status?

We use the official Westpac New Zealand status page. Here are links to their status page and other helpful links.

Westpac New Zealand Down?

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