Is Xendit Direct Debit down?
Current Xendit Direct Debit status is UP

We checked the official Xendit Direct Debit Status Page 3 min. 21 sec. ago. Learn more
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Recent Xendit Direct Debit Outages and Issues

Follow the recent outages and downtime for Xendit Direct Debit in the table below.

Start Time

Type

Length

Message

Details

November 29, 2023 07:07 UTC

WARN

10 minutes

Intermittent 502 for Payment API

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Start Time

November 29, 2023 07:07 UTC

Type WARN
Affected Components

API - Direct Debit

API - Cards

API - QR Codes

API - Virtual Accounts

API - Retail Outlet

Message

Intermittent 502 for Payment API

Details

Investigating - Dear Value Customer,We are currently seeing high number of 502 in our API. Impact- Unable Create Payment Requests and Payment Methods across Virtual Account, Over-The-Counter, QR, E-Wallet, Cards, Direct Debit- Unable to pay an Invoice using E-Wallet, Direct Debit and QR CodeWe are currently investigating this and will provide update as soon as possibleSorry for the inconvenienceXendit Customer Service Nov 29, 2023 - 14:03 WIB

November 11, 2023 16:22 UTC

WARN

18 days

EWALLET PAYMAYA Disruption

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Start Time

November 11, 2023 16:22 UTC

Type WARN
Affected Components

API - eWallets

API - Cardless Credit

API - PayLater

API - QR Codes

API - Cards

API - Virtual Accounts

API - xenPlatform Transfers

API - Customers endpoint

API - Payment APIs

Indonesia - Payments - E-Wallets - Dana

API - xenPlatform Accounts

API - Payouts

API - Invoice

API - Retail Outlet

API - Subscriptions

API - xenDisburse

API - Direct Debit

Message

EWALLET PAYMAYA Disruption

Details

Identified - Dear Valued Customers, We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.Impact: - We are seeing issues with completion of payments on PAYMAYA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.- No payments completed in the last 5 minutes- First triggered at: 2023-11-11 23:43:39+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.Sorry for the inconvenience caused.Sincerely,Xendit customer service Nov 11, 2023 - 22:44 WIB

November 11, 2023 15:17 UTC

WARN

about 1 hour

Network partner issues

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Start Time

November 11, 2023 15:17 UTC

Type WARN
Affected Components

API - eWallets

API - Cards

API - xenPlatform Accounts

API - QR Codes

API - xenPlatform Transfers

API - Customers endpoint

API - Cardless Credit

API - Virtual Accounts

API - PayLater

API - Payment APIs

API - Payouts

API - Invoice

API - Retail Outlet

API - Subscriptions

API - xenDisburse

API - Direct Debit

Message

Network partner issues

Details

Investigating - Dear valued customers,We noticed lots of errors starting 9:46 pm and the impact of these issues some of the transactions will be intermittently failing and returning 5xx errors and transactions might process might be pendingWe are currently taking look into this issue and escalating to our partnerthank you for your understanding Nov 11, 2023 - 22:13 WIB

October 06, 2023 02:37 UTC

WARN

about 4 hours

Delayed Webhook Processing

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Start Time

October 06, 2023 02:37 UTC

Type WARN
Affected Components

Callback - Retail Outlets

Callback - Invoices

Callback - Disbursements

Callback - xenPlatform

Callback - Direct Debit

Callback - Virtual Accounts

Message

Delayed Webhook Processing

Details

Investigating - Dear customers,We are detecting delay in webhook processing between 9:25-9:30am GMT+7.Our teams are investigating this issue. Oct 06, 2023 - 09:37 WIB

September 25, 2023 11:02 UTC

WARN

9 minutes

Disruption to API for retrieving list of payment methods

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Start Time

September 25, 2023 11:02 UTC

Type WARN
Affected Components

API - Direct Debit

API - eWallets

Message

Disruption to API for retrieving list of payment methods

Details

Monitoring - Dear customerWe have noticed an issue with our Get /payment_methods endpoint. Impact to merchant:Some Merchants receive 504 when they request for list of payment methods using Get /payment_methods API.Issue start time: 25 Sep 2023 9:44 GMT +8We have identified the problem and fixed it.we are currently monitoring the fix and we will update once the issue is resolved.We apologize for the inconvenience caused Sep 25, 2023 - 17:59 WIB

2024-04-22 18:50:09 UTC UTC

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2024-04-22 18:50:09 UTC UTC

STATUS

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2024-04-22 18:50:09 UTC UTC

STATUS

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2024-04-22 18:50:09 UTC UTC

STATUS

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2024-04-22 18:50:09 UTC UTC

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Sign Up for More Xendit Direct Debit History

StatusGator has over 1 year of Xendit Direct Debit status history.

No outages or status changes in the last 24 hours

Xendit Direct Debit status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Xendit Direct Debit Outage and Status History

We've been monitoring Xendit Direct Debit outages since October 8, 2022.
Here's the history of service outages we've observed from the Xendit Direct Debit Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Xendit Direct Debit Status Page Integration

Xendit Direct Debit is a Payments and Finance solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 3,758 outages that affected Xendit Direct Debit users. When Xendit Direct Debit publishes downtime on their status page, they do so across 159 components and 13 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Xendit Direct Debit to get notified when it's down, is under maintenance, or has an outage. We've sent more than 500 notifications to our users about Xendit Direct Debit incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Xendit Direct Debit is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Xendit Direct Debit is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Xendit Direct Debit posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Xendit Direct Debit enters a pre-planned maintenance window, keeping you up to date.

Since Xendit Direct Debit publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Xendit Direct Debit posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Xendit Direct Debit has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Xendit Direct Debit has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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