Is Xendit E-Wallets - TrueMoney down?
Current Xendit E-Wallets - TrueMoney status is UP

Identified - Dear Valued Customers,We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.Impact: - We are seeing issues with completion of payments.We are investigating and will keep this page updated as we hear news from our partner.In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:- Customers may use other payment methods in the meantime.- It is recommended to wait for the channel to stabilize before retrying the transaction.- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.Sorry for the inconvenience caused.Sincerely,Xendit customer service Apr 30, 2024 - 23:17 WIB

Identified - Dear Valued Customers, We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.- Over 12.00% of requests in the last 10 minutes have been affected- First triggered at: 2024-04-30 22:48:21+07:00We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:- Retry transactions for which a 503 error is received.- Reconciliation of the status of transactions after the incident will not be required.Sorry for the inconvenience caused.Sincerely,Xendit customer service Apr 30, 2024 - 22:59 WIB

Monitoring - Dear customers, We have been informed of a disruption to ECPay and ECPayLoan by our partners via GCash Biller options. Customers can still pay through Maya Biller options. Please Apr 23, 2024 - 12:02 WIB

Identified - Dear Valued Customers, We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.- Over 9.20% of requests in the last 10 minutes have been affected- First triggered at: 2024-04-24 17:42:21+07:00We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:- Retry transactions for which a 503 error is received.- Reconciliation of the status of transactions after the incident will not be required.Sorry for the inconvenience caused.Sincerely,Xendit customer service Apr 24, 2024 - 17:49 WIB

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 17, 2024 - 16:25 WIB