Zoom Outage History

Zoom conducted scheduled maintenance at the Hyderabad Data Center from Feb 16, 2025 5:34 AM UTC to Feb 16, 2025 11:34 AM UTC, affecting three components: Zoom Meetings, Zoom Conference Room Connector, and Zoom Phone APAC. Users in the APAC region could have experienced interruptions or degraded performance for meetings, conference room connectivity, and Zoom Phone during the maintenance window. The incident lasted about 6 hours.

Zoom posted two official updates during the incident: one to note the maintenance was in progress and another to confirm restoration of services for the listed components. After completion, Zoom Meetings, Zoom Conference Room Connector, and Zoom Phone APAC returned to normal, with full service resumed by Feb 16, 2025 11:34 AM UTC.

Zoom Conference Room Connector in Australia experienced an intermittent issue that degraded Zoom Meetings for affected users. The incident began at Feb 14, 2025 11:49 AM UTC when Zoom flagged the Zoom Meetings / Zoom Conference Room Connector as degraded in Australia. The provider issued two status updates during the incident, and service was restored by Feb 14, 2025 1:24 PM UTC.

The Zoom Mail / Mail service experienced email delivery failures and messages flagged as spam for a subset of users, starting around 5:04 AM UTC. Zoom explained the issue involved their email delivery and spam filtering, and that engineers were working with the third-party provider to resolve it.

The incident was resolved by 10:44 AM UTC, with the Zoom Mail / Mail component returning to normal. The provider issued two status updates during the incident and the outage lasted about 5 hours and 40 minutes. A single user report around 9:00 AM UTC described an issue loading Zoom on the website, indicating limited but notable impact on user workflows.

An outage affected Zoom Meetings In-Meeting Chat and Polling for users in the European region, disrupting in-meeting chat and polling functionality. The incident began on Feb 9, 2025 6:04 PM UTC and was resolved by Feb 9, 2025 6:39 PM UTC, lasting about 35 minutes. The Zoom status page posted two updates during the event, noting an issue with Meeting Chat and later confirming restoration of the service.

Zoom conducted a scheduled maintenance window affecting Zoom Support / Knowledge Base and Zoom Support / Ticketing. Access to these components was limited during the window. The maintenance ran from Feb 8, 2025 6:04 AM UTC to Feb 8, 2025 7:04 AM UTC, lasting about 1 hour. The Zoom status page posted two updates, one to indicate the maintenance started and another to confirm services were restored.

Zoom experienced regional degradation in the Saudi Arabia region, intermittently affecting multiple services. Users in the area encountered issues with Zoom Meetings, Zoom Phone, Zoom Contact Center, and related tools such as the dashboard and reporting. The incident began with an official update noting an ongoing investigation into possible network problems in Saudi Arabia, with the first status change at Feb 4, 2025 3:59 PM UTC.

Zoom experienced a regional issue affecting the live meeting dashboard in the Saudi Arabia region, impacting the Zoom Website / Zoom Dashboard & Reporting component. Users in this locale may have seen degraded visibility of live meeting data during the incident. The outage began at 1:14 PM UTC and was resolved by 1:54 PM UTC, lasting about 40 minutes. The provider issued 2 status updates during the incident.

Zoom Meetings / Live Streaming experienced a brief disruption affecting streaming meetings to YouTube. The issue began at 10:54 PM UTC and was resolved by 11:19 PM UTC, lasting about 25 minutes. The incident appeared limited to the Live Streaming feature within Zoom Meetings.

The Zoom status page documented ongoing investigation and posted two updates during the incident, ultimately confirming restoration of the Live Streaming service.

Zoom completed a scheduled maintenance window affecting the Zoom Website, Download Center, and Clients. The maintenance ran for about 1 hour, beginning at Feb 2, 2025 1:04 AM UTC and ending at Feb 2, 2025 2:04 AM UTC. During this period, access to downloads and client components may have been limited. Zoom posted two official status updates—one noting the maintenance in progress and a follow-up confirming the service was restored. There were no user reports observed during the window. The status page described the event as a Scheduled Zoom Software Quarterly Lifecycle Update (2/1/2025).

Zoom experienced a brief degradation affecting search and dashboard-related services, impacting multiple components including Zoom Clips, Zoom Meetings / Recording, Zoom Contact Center - Global / Reporting Service, Zoom Rooms, and Zoom Rooms / Zoom Workspace Reservation. The incident began at Feb 1, 2025 4:29 PM UTC and was resolved by Feb 1, 2025 5:04 PM UTC, lasting roughly 35 minutes. Users may have encountered slower searches and limited access to dashboards during the window.

Zoom published two status updates during the incident. The initial update indicated investigation and degraded performance across the affected services, and a follow-up confirmed that the listed components had returned to normal by the end of the window.