Zoom Outage History

Zoom conducted a scheduled maintenance window lasting about 4 hours, during which multiple components including Zoom CX North America / Zoom Contact Center, Zoom Meetings (and related features such as Live Transcription, Live Streaming, Dial-in/Telephony, and Conference Room Connector), Zoom Recording, Zoom Webinars, Zoom AIC, Zoom Phone North America, and Zoom Rooms were placed in maintenance. The window began at Feb 16, 2026 2:04 AM UTC and completed at Feb 16, 2026 6:04 AM UTC, with services returning to normal after the window. The provider issued two status updates during the incident and confirmed all affected components were restored by Feb 16, 2026 6:04 AM UTC.

Zoom conducted a scheduled maintenance window impacting multiple Zoom Meetings services. The maintenance began at Feb 15, 2026 6:04 AM UTC and concluded at Feb 15, 2026 10:04 AM UTC. The window listed 12 affected components, including Zoom Meetings, Zoom CX North America, Zoom Phone, Zoom Rooms, Live Transcription, Live Streaming, Meeting Dial-in/Telephony, Recording, Zoom Webinars, and Zoom AIC. Users may have experienced intermittent access or degraded features across meetings and related services during the maintenance, with North America components specifically noted.

Zoom conducted a brief maintenance window starting at Feb 14, 2026 9:09 AM UTC and ending at Feb 14, 2026 9:14 AM UTC, impacting 11 components across the Zoom Meetings ecosystem. Affected areas include Zoom CX - NORTH AMERICA / Zoom Contact Center; Zoom Meetings / Zoom Meetings; Meeting Dial-in/Telephony; Zoom Meetings / Zoom Conference Room Connector; Zoom Meetings / Recording; Zoom Meetings / Zoom Webinars; Zoom Meetings / Zoom AIC; Zoom Phone - NORTH AMERICA / Zoom Phone; Zoom Rooms / Zoom Rooms; Zoom Meetings / Live Transcription; and Zoom Meetings / Live Streaming. Users may have experienced temporary interruptions or degraded access to these features during the maintenance window.

The provider issued two official status updates during the event, at Feb 14, 2026 9:09 AM UTC and Feb 14, 2026 9:14 AM UTC. All affected components returned to normal by Feb 14, 2026 9:14 AM UTC.

Zoom initiated a scheduled maintenance window affecting multiple services, including Zoom Rooms, Zoom Meetings, Zoom Phone, Zoom Webinars, and related components. During the window, these services were placed in maintenance mode, and users may have experienced limited access or interruptions.

The maintenance window began at Feb 14, 2026 5:04 AM UTC and concluded at Feb 14, 2026 9:04 AM UTC. The Zoom status page posted two updates during the incident, confirming the maintenance and later noting that all listed components had returned to normal.

Zoom experienced a regional service degradation affecting the Zoom Virtual Agent for a subset of users in the North America region. The issue impacted the Virtual Agent component, with degraded performance observed from 2:32 PM UTC to 8:14 PM UTC.

The service was restored and returned to normal by 9:54 PM UTC. Zoom issued two official status updates during the incident to communicate the degradation and recovery, and monitoring continued to ensure stability.

Zoom reported a brief service degradation affecting SMS delivery for a subset of Twilio Long Codes to AT&T in the US and Canada region. Affected users may have experienced SMS messages not being delivered during the window of the issue. The issue began at 11:07 PM UTC and ended by 11:15 PM UTC.

The Zoom status page listed the incident as a service degradation at 11:54 PM UTC and confirmed resolution by 12:29 AM UTC after the status returned to up. The incident involved two official updates from Zoom and appeared limited in scope with low user-reported activity. The problem was localized to the SMS delivery pathway and did not indicate a broader outage.

Zoom experienced a regional outage affecting a subset of users routing through Cleveland, Ohio. Customers reported connection issues and meetings failing to start due to network timeouts. The incident lasted from 3:13 PM UTC to 6:25 PM UTC, after which traffic returned to normal levels.

Zoom's status page documented the issue and updates. The provider issued two status updates during the incident, noting the regional disruption and confirming that a fix had been applied, with traffic restored to normal levels.

Zoom experienced a service degradation affecting the Clinical Notes feature, impacting a subset of users who could not load notes or access Clinical Notes in the app or web interface. The issue began on Feb 10, 2026 1:54 PM UTC and persisted for about five hours.

Zoom issued three status updates during the incident. The degradation started at Feb 10, 2026 1:54 PM UTC with the Clinical Notes component moving to a degraded state, was listed as resolved at Feb 10, 2026 6:59 PM UTC, and full restoration to up status was confirmed at Feb 10, 2026 7:14 PM UTC.

Geographic pattern and user report activity: Reports clustered from Ohio and Kentucky in the United States, with many users reporting issues between 4:30 PM UTC and 6:15 PM UTC UTC, indicating regional impact rather than a global outage.

Zoom Docs sharing inside Zoom Meetings experienced a glitch for a subset of users in the United States, Canada, and Singapore, limiting the ability to share documents during meetings and hindering collaboration in those regions. The incident began at 10:59 AM UTC and was resolved by 12:54 PM UTC, lasting about 1 hour and 55 minutes. The provider issued two status updates noting the degraded Zoom Docs sharing and ongoing investigation into the impact and root cause, with the Zoom Docs component returning to normal after remediation. User reports were limited during the event.

Zoom conducted a planned maintenance window affecting Zoom Meetings and related services, from Feb 9, 2026 2:04 AM UTC to Feb 9, 2026 6:04 AM UTC. The window impacted multiple components including Zoom Meetings Recording, Zoom Webinars, Live Transcription, Live Streaming, Meeting Dial-in/Telephony, Zoom Conference Room Connector, Zoom Rooms, Zoom AIC, Zoom Phone, and Zoom Contact Center. Users may have experienced temporary interruptions or degraded functionality during the maintenance period.

According to Zoom's status page, the transition from up to maintenance occurred at Feb 9, 2026 2:04 AM UTC and services were restored at Feb 9, 2026 6:04 AM UTC, with two status updates issued during the incident.