Is 8x8 SMS down?
Current 8x8 SMS status is UP

We checked the official 8x8 SMS Status Page 2 min. 49 sec. ago. Learn more
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Recent 8x8 SMS Outages and Issues

Follow the recent outages and downtime for 8x8 SMS in the table below.

Start Time

Type

Length

Message

Details

March 20, 2024 14:20 UTC

WARN

ongoing

Test please ignore it

See more
Start Time

March 20, 2024 14:20 UTC

Type WARN
Affected Components

EMEA - Work Calling

EMEA - Meet

EMEA - Messaging/Team Chat

EMEA - SMS

EMEA - Service portals

EMEA - 8x8 Website

EMEA - Contact Center

EMEA - JaaS

EMEA - Analytics

EMEA - SIP Trunking

EMEA - ContactNow Service

EMEA - ISP connectivity Partners

EMEA - All Other Services

EMEA - SSO

EMEA - Fax

Message

Test please ignore it

Details

test bia marius

August 11, 2023 17:50 UTC

WARN

about 1 hour

Investigating Unable to send Receive SMS

See more
Start Time

August 11, 2023 17:50 UTC

Type WARN
Affected Components

Americas - SMS

Message

Investigating Unable to send Receive SMS

Details

8x8 is investigating reports of some customers unable to send SMS message in the US region. Please contact support to troubleshoot further. We'll provide updates if this issue indicates an issue with 8x8 service.

August 07, 2023 14:35 UTC

WARN

less than a minute

Outbound fax issues

See more
Start Time

August 07, 2023 14:35 UTC

Type WARN
Affected Components

Americas - Meet

Americas - SSO

Americas - Contact Center

Americas - JaaS

Americas - Analytics

Americas - SIP Trunking

Americas - ContactNow Service

Americas - All Other Services

EMEA - Work Calling

EMEA - Meet

EMEA - SSO

EMEA - Messaging/Team Chat

EMEA - SMS

EMEA - Service portals

EMEA - 8x8 Website

EMEA - Contact Center

EMEA - JaaS

EMEA - Analytics

EMEA - SIP Trunking

EMEA - ContactNow Service

EMEA - All Other Services

APAC - Work Calling

APAC - Meet

APAC - SSO

APAC - Messaging/Team Chat

APAC - SMS

APAC - 8x8 Website

APAC - Contact Center

APAC - JaaS

APAC - Analytics

APAC - SIP Trunking

APAC - All Other Services

EMEA - ISP connectivity Partners

Americas - Work Calling

Americas - Messaging/Team Chat

Americas - SMS

Americas - Service portals

Americas - 8x8 Website

APAC - Service portals

Fuze

Message

Outbound fax issues

Details

8x8 Is currently investigating an issue with the ability to send outbound faxes from the 8x8 applications. We are working on resolving the issue and updates will be provided as they become available.

August 07, 2023 14:35 UTC

WARN

4 days

Outbound fax issues

See more
Start Time

August 07, 2023 14:35 UTC

Type WARN
Affected Components

Americas - Meet

Americas - SSO

Americas - Contact Center

Americas - JaaS

Americas - Analytics

Americas - SIP Trunking

Americas - ContactNow Service

Americas - All Other Services

EMEA - Work Calling

EMEA - Meet

EMEA - SSO

EMEA - Messaging/Team Chat

EMEA - SMS

EMEA - Service portals

EMEA - 8x8 Website

EMEA - Contact Center

EMEA - JaaS

EMEA - Analytics

EMEA - SIP Trunking

EMEA - ContactNow Service

EMEA - All Other Services

APAC - Work Calling

APAC - Meet

APAC - SSO

APAC - Messaging/Team Chat

APAC - SMS

APAC - 8x8 Website

APAC - Contact Center

APAC - JaaS

APAC - Analytics

APAC - SIP Trunking

APAC - All Other Services

EMEA - ISP connectivity Partners

Americas - Work Calling

Americas - Messaging/Team Chat

Americas - SMS

Americas - Service portals

Americas - 8x8 Website

APAC - Service portals

Fuze

Message

Outbound fax issues

Details

8x8 Is currently investigating an issue with the ability to send outbound faxes from the 8x8 applications. We are working on resolving the issue and updates will be provided as they become available.

August 07, 2023 14:05 UTC

WARN

less than a minute

Outbound fax issues

See more
Start Time

August 07, 2023 14:05 UTC

Type WARN
Affected Components

APAC - Fax

EMEA - ISP connectivity Partners

Americas - Meet

Americas - SSO

Americas - Analytics

Americas - SIP Trunking

Americas - ContactNow Service

Americas - All Other Services

EMEA - Work Calling

APAC - SMS

Americas - Work Calling

Americas - Fax

Americas - Messaging/Team Chat

Americas - SMS

Americas - Service portals

Americas - 8x8 Website

Americas - Contact Center

Americas - JaaS

EMEA - Meet

EMEA - SSO

EMEA - Fax

EMEA - Messaging/Team Chat

EMEA - SMS

EMEA - Service portals

EMEA - 8x8 Website

EMEA - Contact Center

EMEA - JaaS

EMEA - Analytics

EMEA - SIP Trunking

EMEA - ContactNow Service

EMEA - All Other Services

APAC - Work Calling

APAC - Meet

APAC - SSO

APAC - Messaging/Team Chat

APAC - Service portals

APAC - 8x8 Website

APAC - Contact Center

APAC - JaaS

APAC - Analytics

APAC - SIP Trunking

APAC - All Other Services

Fuze

Message

Outbound fax issues

Details

8x8 Is currently investigating an issue with the ability to send outbound faxes from the 8x8 applications. We are working on resolving the issue and updates will be provided as they become available.

2024-06-15 11:13:28 UTC UTC

STATUS

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2024-06-15 11:13:28 UTC UTC

STATUS

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2024-06-15 11:13:28 UTC UTC

STATUS

? minutes

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2024-06-15 11:13:28 UTC UTC

STATUS

? minutes

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See more

2024-06-15 11:13:28 UTC UTC

STATUS

? minutes

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See more

Sign Up for More 8x8 SMS History

StatusGator has about 3 years of 8x8 SMS status history.

No outages or status changes in the last 24 hours

8x8 SMS status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

8x8 SMS Outage and Status History

We've been monitoring 8x8 SMS outages since March 19, 2021.
Here's the history of service outages we've observed from the 8x8 SMS Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our 8x8 SMS Status Page Integration

8x8 SMS is a Telephony and Communications solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 747 outages that affected 8x8 SMS users. When 8x8 SMS publishes downtime on their status page, they do so across 43 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor 8x8 SMS to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 7,700 notifications to our users about 8x8 SMS incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If 8x8 SMS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when 8x8 SMS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

8x8 SMS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when 8x8 SMS enters a pre-planned maintenance window, keeping you up to date.

8x8 SMS does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate 8x8 SMS maintenance events into your unified calendar.

When 8x8 SMS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When 8x8 SMS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because 8x8 SMS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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