Is Acquia Customer Data Platform down?
Current Acquia Customer Data Platform status is UP

We checked the official Acquia Customer Data Platform Status Page 1 min. 6 sec. ago. Learn more
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Recent Acquia Customer Data Platform Outages and Issues

Follow the recent outages and downtime for Acquia Customer Data Platform in the table below.

Start Time

Type

Length

Message

Details

January 25, 2024 22:40 UTC

WARN

about 10 hours

Acquia has identified an issue for Customer Data Platform (CDP) services.

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Start Time

January 25, 2024 22:40 UTC

Type WARN
Affected Components

Acquia Customer Data Platform

Message

Acquia has identified an issue for Customer Data Platform (CDP) services.

Details

Investigating - Acquia has identified an issue for Customer Data Platform (CDP) services. CDP Campaigns that push to Google’s Customer Match system will fail. Acquia teams are working to identify the issue. Jan 25, 2024 - 22:35 UTC

January 22, 2024 21:20 UTC

WARN

about 4 hours

Acquia has detected an interruption of service for Customer Data Platform

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Start Time

January 22, 2024 21:20 UTC

Type WARN
Affected Components

Acquia Customer Data Platform

Message

Acquia has detected an interruption of service for Customer Data Platform

Details

Investigating - We are currently investigating an issue affecting the calls of the Acquia CDP webtag for a significant number of CDP customers. We will provide additional information as it becomes available. Jan 22, 2024 - 21:16 UTC

August 22, 2023 17:00 UTC

WARN

about 22 hours

Acquia has detected a service degradation for Acquia Customer Data Platform for customers in AWS US and GCP US regions

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Start Time

August 22, 2023 17:00 UTC

Type WARN
Affected Components

Acquia Customer Data Platform

Message

Acquia has detected a service degradation for Acquia Customer Data Platform for customers in AWS US and GCP US regions

Details

Identified - We have identified a degradation of 3rd party service impacting NCOA workflows for AWS US and GCP US regions based Acquia Customer Data Platform customers. We are working closely with the 3rd party vendor and will provide additional information as it becomes available. Aug 22, 2023 - 16:59 UTC

August 02, 2023 20:20 UTC

WARN

2 days

Acquia has detected an interruption of service for Acquia Customer Data Platform customers using hub2

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Start Time

August 02, 2023 20:20 UTC

Type WARN
Affected Components

Acquia Customer Data Platform

Message

Acquia has detected an interruption of service for Acquia Customer Data Platform customers using hub2

Details

Update - We would like to inform you that we are currently experiencing a temporary slowdown in the performance of our pipeline. This slowdown is affecting our clients who are hosted on AWS for Acquia Customer Data Platform (CDP). We want to emphasize that AWS customers can still access CDP through the following link: https://hub2.agilone.com.

It is important to note that the challenges we are facing with our pipeline's performance are leading to delays and, in some cases, the cancellation of CDP data refresh jobs.

Please rest assured that our dedicated Acquia teams are actively working to find a solution for this issue. We are fully committed to resolving the problem promptly and will keep you well-informed about any new developments as soon as they become available. Aug 02, 2023 - 20:19 UTC

August 02, 2023 06:25 UTC

WARN

about 9 hours

Acquia has detected an interruption of service for Acquia Customer Data Platform customers using hub2

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Start Time

August 02, 2023 06:25 UTC

Type WARN
Affected Components

Acquia Cloud Next

Acquia Customer Data Platform

Message

Acquia has detected an interruption of service for Acquia Customer Data Platform customers using hub2

Details

Investigating - We would like to inform you that we are currently conducting an investigation into pipeline workflow performance degradation that is affecting the clients hosted on AWS for Acquia Customer Data Platform(CDP). Customers using hub2.agilone.com would be affected by this and the data refresh jobs are delayed for these tenants hosted on AWS.

We are committed to providing you with the most up-to-date information, and therefore, we will keep you informed of any new developments as soon as they become available. Aug 02, 2023 - 06:24 UTC

2024-02-19 08:36:39 UTC UTC

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2024-02-19 08:36:39 UTC UTC

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2024-02-19 08:36:39 UTC UTC

STATUS

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2024-02-19 08:36:39 UTC UTC

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2024-02-19 08:36:39 UTC UTC

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Sign Up for More Acquia Customer Data Platform History

StatusGator has over 1 year of Acquia Customer Data Platform status history.

No outages or status changes in the last 24 hours

Acquia Customer Data Platform status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Acquia Customer Data Platform Outage and Status History

We've been monitoring Acquia Customer Data Platform outages since June 3, 2022.
Here's the history of service outages we've observed from the Acquia Customer Data Platform Status Page:

February 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Acquia Customer Data Platform Status Page Integration

Acquia Customer Data Platform is a Cloud Infrastructure and CMS solution that StatusGator has been monitoring since June 2022. Over the past almost 2 years, we have collected data on on more than 289 outages that affected Acquia Customer Data Platform users. When Acquia Customer Data Platform publishes downtime on their status page, they do so across 27 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Acquia Customer Data Platform to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about Acquia Customer Data Platform incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Acquia Customer Data Platform is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Acquia Customer Data Platform is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Acquia Customer Data Platform posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Acquia Customer Data Platform enters a pre-planned maintenance window, keeping you up to date.

Since Acquia Customer Data Platform publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Acquia Customer Data Platform posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Acquia Customer Data Platform has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Acquia Customer Data Platform has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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