Is Ada Agent Handoffs down?
Current Ada Agent Handoffs status is UP

We checked the official Ada Agent Handoffs Status Page 1 min. 33 sec. ago. Learn more
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Recent Ada Agent Handoffs Outages and Issues

Follow the recent outages and downtime for Ada Agent Handoffs in the table below.

Start Time

Type

Length

Message

Details

January 23, 2024 20:31 UTC

MAINT

ongoing

Experiencing Issues with Twilio SMS, Europe

See more
Start Time

January 23, 2024 20:31 UTC

Type MAINT
Affected Components

Bot Answers - Generative

Bot Answers - Declarative

Agent Handoffs

APIs

Social Channels

Ada Dashboard

Ada Web Chat

Ada Voice

Message

Experiencing Issues with Twilio SMS, Europe

January 23, 2024 14:32 UTC

MAINT

about 6 hours

Primary Database Upgrade - US Cluster

See more
Start Time

January 23, 2024 14:32 UTC

Type MAINT
Affected Components

Bot Answers - Generative

Bot Answers - Declarative

Agent Handoffs

APIs

Social Channels

Ada Dashboard

Ada Web Chat

Ada Voice

Message

Primary Database Upgrade - US Cluster

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 23, 2024 - 09:31 EST

January 18, 2024 20:31 UTC

WARN

5 days

Experiencing Issues with Twilio SMS Toll-Free, North America, Twilio SMS Toll-Free, North America, and Twilio SMS, Middle East & Africa

See more
Start Time

January 18, 2024 20:31 UTC

Type WARN
Affected Components

Bot Answers - Declarative

Bot Answers - Generative

Agent Handoffs

APIs

Social Channels

Ada Dashboard

Ada Web Chat

Ada Voice

Message

Experiencing Issues with Twilio SMS Toll-Free, North America, Twilio SMS Toll-Free, North America, and Twilio SMS, Middle East & Africa

January 18, 2024 14:31 UTC

WARN

about 6 hours

Primary Database Upgrade - EU Cluster

See more
Start Time

January 18, 2024 14:31 UTC

Type WARN
Affected Components

Bot Answers - Declarative

Bot Answers - Generative

Agent Handoffs

APIs

Social Channels

Ada Dashboard

Ada Web Chat

Ada Voice

Message

Primary Database Upgrade - EU Cluster

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 18, 2024 - 09:30 EST

January 09, 2024 20:32 UTC

WARN

9 days

Experiencing Issues with Twilio SMS Long Code, North America, Twilio SMS Short Code, North America, Twilio SMS Short Code, North America, Twilio SMS Toll-Free, North America, Twilio SMS Toll-Free, North America, Twilio MMS Toll-Free, North America, Twilio SMS, Latin America, Twilio SMS, Latin America, Twilio Lookup Identity Match, Twilio Lookup SIM Swap, Twilio Legacy Identity MatchAndAttributes, and Twilio SMS

See more
Start Time

January 09, 2024 20:32 UTC

Type WARN
Affected Components

Bot Answers - Declarative

Bot Answers - Generative

Agent Handoffs

APIs

Social Channels

Ada Dashboard

Ada Web Chat

Ada Voice

Message

Experiencing Issues with Twilio SMS Long Code, North America, Twilio SMS Short Code, North America, Twilio SMS Short Code, North America, Twilio SMS Toll-Free, North America, Twilio SMS Toll-Free, North America, Twilio MMS Toll-Free, North America, Twilio SMS, Latin America, Twilio SMS, Latin America, Twilio Lookup Identity Match, Twilio Lookup SIM Swap, Twilio Legacy Identity MatchAndAttributes, and Twilio SMS

2024-02-20 04:23:02 UTC UTC

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2024-02-20 04:23:02 UTC UTC

STATUS

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2024-02-20 04:23:02 UTC UTC

STATUS

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2024-02-20 04:23:02 UTC UTC

STATUS

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2024-02-20 04:23:02 UTC UTC

STATUS

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Sign Up for More Ada Agent Handoffs History

StatusGator has about 3 years of Ada Agent Handoffs status history.

No outages or status changes in the last 24 hours

Ada Agent Handoffs status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ada Agent Handoffs Outage and Status History

We've been monitoring Ada Agent Handoffs outages since January 23, 2021.
Here's the history of service outages we've observed from the Ada Agent Handoffs Status Page:

Instant enriched data from
3,570 status pages

About Our Ada Agent Handoffs Status Page Integration

Ada Agent Handoffs is a Chat and IT solution that StatusGator has been monitoring since January 2021. Over the past about 3 years, we have collected data on on more than 473 outages that affected Ada Agent Handoffs users. When Ada Agent Handoffs publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Ada Agent Handoffs to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular chat services monitored on our platform. We've sent more than 300 notifications to our users about Ada Agent Handoffs incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Ada Agent Handoffs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Ada Agent Handoffs is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Ada Agent Handoffs posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ada Agent Handoffs enters a pre-planned maintenance window, keeping you up to date.

Since Ada Agent Handoffs publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Ada Agent Handoffs posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Ada Agent Handoffs has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Ada Agent Handoffs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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