Last checked from Ada Agent Handoffs official status page 3 min. 39 sec. ago
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Report an issueThis chart represents Ada Agent Handoffs service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Ada Agent Handoffs status data.
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We've been monitoring Ada Agent Handoffs outages since January 23, 2021. Here's the history of service outages we've observed from the Ada Agent Handoffs Status Page
Follow the recent outages and downtime for Ada Agent Handoffs in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Generative bots are not escalating chatters when requested
|
15m |
Warn
|
|
|
Degraded performance with Zendesk related integrations
|
25m |
Warn
|
|
|
Investigating issues with Ada Chat services
|
30m |
Warn
|
|
|
Issues with Ada's Zendesk integration are being investigated
|
3h 50m |
Warn
|
|
|
Investigating issues with Ada Chat services
|
15m |
Down
|
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Start monitoring for freeAda Agent Handoffs is a Chat and IT solution that StatusGator has been monitoring since January 2021. Over the past almost 4 years, we have collected data on on more than 1,435 outages that affected Ada Agent Handoffs users. When Ada Agent Handoffs publishes downtime on their status page, they do so across 23 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Ada Agent Handoffs to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular chat services monitored on our platform. We've sent more than 800 notifications to our users about Ada Agent Handoffs incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Ada Agent Handoffs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Ada Agent Handoffs is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Ada Agent Handoffs posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ada Agent Handoffs enters a pre-planned maintenance window, keeping you up to date.
When Ada Agent Handoffs posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Ada Agent Handoffs has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Ada Agent Handoffs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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