Last checked from Akeneo official status page 9 min. 46 sec. ago
Akeneo Status
Product information management for seamless PX and PXM practices.
Not working for you?
Is Akeneo down?
Akeneo is up
Not working for you?
StatusGator last checked the status of Akeneo on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Akeneo service health graph
Shows recent status reports over time, including possible and confirmed outages.
Shows recent status reports over time, including possible and confirmed outages.
This chart represents Akeneo service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Akeneo status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Akeneo outage reports
Lists recent Akeneo incidents, including duration, acknowledgement status, and severity.
Lists recent Akeneo incidents, including duration, acknowledgement status, and severity.
0 outage reports in the last 24 hours
Recent community and social reports
There are no submitted reports at this time
Top reported outages
Connectivity issue
Error message
Server not responding
Sign in problem
Service down
Slow performance
Unable to download
App not loading
Other
Having a different problem?
Get notified about Akeneo outages
Stay updated with instant alerts for Akeneo outages by signing up now!
Akeneo outage map
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Displays regions where users have recently reported issues. Map markers are based on user-submitted reports.
Akeneo outage map
Akeneo incidents history
Lists recent Akeneo incidents, including duration, acknowledgement status, and severity.
Lists recent Akeneo incidents, including duration, acknowledgement status, and severity.
| Incident Name | Duration | Started | Acknowledged | Severity |
|---|---|---|---|---|
|
Delayed job and rule execution in US region
|
2h 25m | Yes |
Warn
|
|
|
Shopify App synchronization issues
|
1d 2h 10m | Yes |
Down
|
|
|
Shopify App synchronization issues
|
4h 45m | Yes |
Down
|
|
|
Degraded performance resulting in slow or failing page loads for products and offers in Activation
|
19h 50m | Yes |
Warn
|
|
|
|
1h | Yes |
Maint
|
|
|
|
1h 25m | Yes |
Maint
|
|
|
Instance unavailability affecting a subset of customers
|
1h 25m | Yes |
Down
|
|
|
Permissions unexpectedly disabled across roles
|
1d 3h 5m | Yes |
Down
|
|
|
Apps no longer listed on the Akeneo App Store
|
50m | Yes |
Down
|
|
|
|
25m | Yes |
Maint
|
|
|
|
21h | Yes |
Down
|
|
|
Akeneo PIM - Delay in job execution for some customers in the Europe region
|
30m | Yes |
Warn
|
|
|
Slow Workflow Progression in the PIM
|
3h | Yes |
Warn
|
|
|
|
2h 15m | Yes |
Warn
|
|
|
|
40m | Yes |
Down
|
|
|
[Supplier Data Manager] - Job processing delays
|
3h 20m | Yes |
Down
|
|
|
|
3h 55m | Yes |
Maint
|
|
|
Intermittent Slowdowns Affecting Response Times
|
1d 9h 15m | Yes |
Warn
|
|
|
|
1d 1h 25m | Yes |
Maint
|
|
|
Workflow UI Freezing During Enrichment Operations
|
1h 55m | Yes |
Warn
|
Incident name
Delayed job and rule execution in US region
Duration
2h 25m
Start
Acknowledged
Yes
Severity
Warn
Incident name
Shopify App synchronization issues
Duration
1d 2h 10m
Start
Acknowledged
Yes
Severity
Down
Incident name
Shopify App synchronization issues
Duration
4h 45m
Start
Acknowledged
Yes
Severity
Down
Incident name
Degraded performance resulting in slow or failing page loads for products and offers in Activation
Duration
19h 50m
Start
Acknowledged
Yes
Severity
Warn
Incident name
Duration
1h
Start
Acknowledged
Yes
Severity
Maint
Incident name
Duration
1h 25m
Start
Acknowledged
Yes
Severity
Maint
Incident name
Instance unavailability affecting a subset of customers
Duration
1h 25m
Start
Acknowledged
Yes
Severity
Down
Incident name
Permissions unexpectedly disabled across roles
Duration
1d 3h 5m
Start
Acknowledged
Yes
Severity
Down
Incident name
Apps no longer listed on the Akeneo App Store
Duration
50m
Start
Acknowledged
Yes
Severity
Down
Incident name
Duration
25m
Start
Acknowledged
Yes
Severity
Maint
Incident name
Duration
21h
Start
Acknowledged
Yes
Severity
Down
Incident name
Akeneo PIM - Delay in job execution for some customers in the Europe region
Duration
30m
Start
Acknowledged
Yes
Severity
Warn
Incident name
Slow Workflow Progression in the PIM
Duration
3h
Start
Acknowledged
Yes
Severity
Warn
Incident name
Duration
2h 15m
Start
Acknowledged
Yes
Severity
Warn
Incident name
Duration
40m
Start
Acknowledged
Yes
Severity
Down
Incident name
[Supplier Data Manager] - Job processing delays
Duration
3h 20m
Start
Acknowledged
Yes
Severity
Down
Incident name
Duration
3h 55m
Start
Acknowledged
Yes
Severity
Maint
Incident name
Intermittent Slowdowns Affecting Response Times
Duration
1d 9h 15m
Start
Acknowledged
Yes
Severity
Warn
Incident name
Duration
1d 1h 25m
Start
Acknowledged
Yes
Severity
Maint
Incident name
Workflow UI Freezing During Enrichment Operations
Duration
1h 55m
Start
Acknowledged
Yes
Severity
Warn
Akeneo status history
Shows daily Akeneo status over the past 60 days, including uptime, warnings, and outage events.
Shows daily Akeneo status over the past 60 days, including uptime, warnings, and outage events.
May 22, 2026
Down for 3 Hours and 20 Minutes
Down for 3 Hours and 20 Minutes
May 25, 2026
Warning for 2 Hours and 14 Minutes
Warning for 2 Hours and 14 Minutes
May 25, 2026
Down for 39 Minutes
Down for 39 Minutes
May 26, 2026
Warning for 2 Hours and 59 Minutes
Warning for 2 Hours and 59 Minutes
June 01, 2026
Warning for 29 Minutes
Warning for 29 Minutes
June 03, 2026
Maintenance for 9 Hours and 8 Minutes
Maintenance for 9 Hours and 8 Minutes
June 03, 2026
Down for 45 Minutes
Down for 45 Minutes
June 04, 2026
Maintenance for 9 Hours and 5 Minutes
Maintenance for 9 Hours and 5 Minutes
June 04, 2026
Warning for 1 Hour and 59 Minutes
Warning for 1 Hour and 59 Minutes
June 11, 2026
Maintenance for 25 Minutes
Maintenance for 25 Minutes
June 11, 2026
Down for 49 Minutes
Down for 49 Minutes
June 18, 2026
Down for 8 Hours and 34 Minutes
Down for 8 Hours and 34 Minutes
June 19, 2026
Down for 18 Hours and 29 Minutes
Down for 18 Hours and 29 Minutes
June 23, 2026
Maintenance for 1 Hour and 24 Minutes
Maintenance for 1 Hour and 24 Minutes
June 23, 2026
Down for 1 Hour and 25 Minutes
Down for 1 Hour and 25 Minutes
June 24, 2026
Maintenance for 1 Hour
Maintenance for 1 Hour
June 25, 2026
Warning for 11 Hours and 3 Minutes
Warning for 11 Hours and 3 Minutes
June 26, 2026
Warning for 8 Hours and 45 Minutes
Warning for 8 Hours and 45 Minutes
July 02, 2026
Down for 4 Hours and 45 Minutes
Down for 4 Hours and 45 Minutes
July 03, 2026
Down for 16 Hours and 19 Minutes
Down for 16 Hours and 19 Minutes
July 04, 2026
Down for 9 Hours and 50 Minutes
Down for 9 Hours and 50 Minutes
July 10, 2026
Warning for 2 Hours and 24 Minutes
Warning for 2 Hours and 24 Minutes
60 days ago
Today
Up
Down
Warn
Maint
Akeneo status page accuracy
Learn more
Akeneo status page accuracy rating
This rating evaluates how quickly Akeneo acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.
Not yet rated
| Rating grade | Average delay |
|---|---|
|
A
Excellent
|
< 15 min |
|
B
Good
|
15 - 30 min |
|
C
Fair
|
30 - 120 min |
|
D
Poor
|
2 - 4 hrs |
|
F
Failing
|
>= 4 hrs |
Akeneo components
| Component name | Status |
|---|---|
| Akeneo Activation |
Up
|
| Akeneo App for Shopify |
Up
|
| Akeneo Atlassian Helpdesk |
Up
|
| Akeneo Event Platform |
Up
|
| Akeneo Google Cloud Platform Cloud Filestore |
Up
|
| Akeneo Google Cloud Platform Google BigQuery |
Up
|
| Akeneo Google Cloud Platform Google Cloud DNS |
Up
|
| Akeneo Google Cloud Platform Google Cloud Networking |
Up
|
| Akeneo Google Cloud Platform Google Cloud Pub/Sub |
Up
|
| Akeneo Google Cloud Platform Google Cloud SQL |
Up
|
| Akeneo Google Cloud Platform Google Cloud Storage |
Up
|
| Akeneo Google Cloud Platform Google Compute Engine |
Up
|
| Akeneo Google Cloud Platform Google Kubernetes Engine |
Up
|
| Akeneo GraphQL API |
Up
|
| Akeneo Mailgun Outbound Delivery |
Up
|
| Akeneo mailgun SMTP |
Up
|
| Akeneo Onboarder |
Up
|
| Akeneo PIM PaaS - Flexibility |
Up
|
| Akeneo REST API |
Up
|
| Akeneo Shared Catalogs |
Up
|
| Akeneo Supplier Data Manager |
Up
|
| Akeneo UI |
Up
|
Get notified about Akeneo outages
Stay updated with instant alerts for Akeneo outages by signing up now!
Looking for Downdetector Akeneo alerts?
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Akeneo outages. |
|
|
| More than 9,510 services monitored. |
|
|
| Proactive alerts on Akeneo status changes sent to your Slack, Microsoft Teams, and more. |
|
|
| Monitoring of both Akeneo and your own apps. |
|
|
| Granular monitoring of Akeneo components. |
|
|
Both official and crowdsourced updates for Akeneo outages.
StatusGator
Downdetector
More than 9,510 services monitored.
StatusGator
Downdetector
Proactive alerts on Akeneo status changes sent to your Slack, Microsoft Teams, and more.
StatusGator
Downdetector
Monitoring of both Akeneo and your own apps.
StatusGator
Downdetector
Granular monitoring of Akeneo components.
StatusGator
Downdetector
About our Akeneo status page integration
Akeneo (Product information management for seamless PX and PXM practices) is a an eCommerce and CRM solution that StatusGator has been monitoring since January 2024. Over the past over 2 years, we have collected data on on more than 342 outages that affected Akeneo users. When Akeneo publishes downtime on their status page, they do so across 22 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Akeneo down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Akeneo is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Akeneo to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Akeneo incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Akeneo outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Akeneo is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Akeneo is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Akeneo posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Akeneo enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Akeneo posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Akeneo has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Akeneo has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.