Is Amplify Customer Support down?
Current Amplify Customer Support status is UP

We checked the official Amplify Customer Support Status Page 2 min. 25 sec. ago. Learn more
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Recent Amplify Customer Support Outages and Issues

Follow the recent outages and downtime for Amplify Customer Support in the table below.

Start Time

Type

Length

Message

Details

April 11, 2023 14:23 UTC

WARN

9 minutes

Support Chat Platform Loading Issues

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Start Time

April 11, 2023 14:23 UTC

Type WARN
Affected Components

Customer Support

Message

Support Chat Platform Loading Issues

Details

Investigating - The third-party platform we utilize for live chat support is currently experiencing issues preventing some of our agents from being able to open or respond to new and ongoing chats. We are monitoring updates with their platform.In the meantime, if you would like to contact our support team, it would be best to give them a call at 800-823-1969 or send them an email to help@amplify.com.We apologize for any disruptions this may be causing and hope this issue is resolved soon! Apr 11, 2023 - 10:18 EDT

March 22, 2023 16:27 UTC

WARN

20 minutes

Support Chat Platform Loading Issues

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Start Time

March 22, 2023 16:27 UTC

Type WARN
Affected Components

Customer Support

Message

Support Chat Platform Loading Issues

Details

Investigating - The 3rd party provider our Support teams use for interactive chat with customers is currently experiencing issues with slow load times which may be hindering our agents' ability to effectively communicate with customers.We are monitoring updates on our chat provider's status page. In the meantime, please feel free to send our Support team an email at help@amplify.com or give them a call at 800-823-1969. Mar 22, 2023 - 12:26 EDT

June 25, 2022 02:02 UTC

MAINT

about 2 hours

Scheduled maintenance for Amplify programs

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Start Time

June 25, 2022 02:02 UTC

Type MAINT
Affected Components

Amplify Reading

Amplify Fractions

Amplify ELA

Amplify CKLA

Customer Support

Amplify Science

Message

Scheduled maintenance for Amplify programs

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 24, 22:00 EDT

April 23, 2022 02:03 UTC

MAINT

28 minutes

Scheduled maintenance for Amplify programs

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Start Time

April 23, 2022 02:03 UTC

Type MAINT
Affected Components

Amplify Reading

Amplify ELA

Amplify Fractions

mCLASS Intervention

Amplify Math

Amplify CKLA

Customer Support

mCLASS Assessment

Amplify Science

Amplify.com

Message

Scheduled maintenance for Amplify programs

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 22, 22:00 EDT

March 16, 2022 15:02 UTC

WARN

25 minutes

Chat Support Issues

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Start Time

March 16, 2022 15:02 UTC

Type WARN
Affected Components

Customer Support

Message

Chat Support Issues

Details

Investigating - Our chat support provider is having upstream issues creating disruption to platform connectivity.Our technical support team is unable to load the chat platform currently.If you are trying to reach us, please try our phone support for the time being. Mar 16, 10:58 EDT

2023-06-10 05:09:30 UTC UTC

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2023-06-10 05:09:30 UTC UTC

STATUS

? minutes

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2023-06-10 05:09:30 UTC UTC

STATUS

? minutes

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2023-06-10 05:09:30 UTC UTC

STATUS

? minutes

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2023-06-10 05:09:30 UTC UTC

STATUS

? minutes

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Sign Up for More Amplify Customer Support History

StatusGator has over 2 years of Amplify Customer Support status history.

No outages or status changes in the last 24 hours

Amplify Customer Support status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Amplify Customer Support Outage and Status History

We've been monitoring Amplify Customer Support outages since November 18, 2020.
Here's the history of service outages we've observed from the Amplify Customer Support Status Page:

June 2023

May 2023

April 2023

  • Up

  • Warn

  • Down

  • Maintenance

February 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,750 status pages

About Our Amplify Customer Support Status Page Integration

Amplify Customer Support is an Education solution that StatusGator has been monitoring since November 2020. Over the past over 2 years, we have collected data on on more than 255 outages that affected Amplify Customer Support users. When Amplify Customer Support publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Amplify Customer Support to get notified when it's down, is under maintenance, or has an outage. We've sent more than 3,300 notifications to our users about Amplify Customer Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Amplify Customer Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Amplify Customer Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Amplify Customer Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Amplify Customer Support enters a pre-planned maintenance window, keeping you up to date.

Since Amplify Customer Support publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Amplify Customer Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Amplify Customer Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Amplify Customer Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Amplify Customer Support down today?

According to its status page Amplify Customer Support is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Amplify Customer Support is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Amplify Customer Support is having issues?

There are two main options: You can check the Amplify Customer Support status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Amplify Customer Support status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Amplify Customer Support status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Amplify Customer Support customer support while checking everything on your side. You can also try Tweeting at them via @amplify on Twitter. Or visit their official status page or website:

Where do you get the official Amplify Customer Support status?

We use the official Amplify Customer Support status page. Here are links to their status page and other helpful links.

Amplify Customer Support Down?

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