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    Arlo outage history

    Home security cameras and video doorbells for wireless monitoring.

    There were 25 Arlo outages since March 2025 which are summarized below, including incident details, duration, and resolution information.

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    minor icon Minor

    : Arlo US region smart notifications issue

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (10 hours)

    Some Arlo users in the United States experienced degraded alert delivery, with smart notifications not arriving for certain devices and only motion notifications being shown. The issue affected the Core Services / Notifications component and Arlo documented an investigation to identify the root cause. The incident began at and was resolved by as normal notification delivery resumed.

    minor icon Minor

    : Arlo login outage impacts new logins

    Detected by StatusGator:
    Officially acknowledged:
    Outage ended: (3 hours and 35 minutes)

    Arlo experienced an authentication disruption caused by a third-party Identity outage, affecting new sign-ins and authentication from untrusted devices/browsers. Users with existing authenticated sessions were not affected. The Core Services / Log In component went down, and Arlo's engineers were actively investigating to restore full service. The outage began at .

    major icon Major

    : Arlo outage leaves cameras and hubs offline

    Detected by StatusGator:
    Officially acknowledged: No
    Outage ended: (51 minutes)

    Arlo users experienced a disruption where ARLO base stations and cameras went offline and could not connect to the cloud. Some keypad devices also showed connectivity issues. StatusGator's Early Warning Signal captured the problem starting at , with the signal ending at ; the ARLO status page did not publish official updates during this window.

    The disruption affected users across the United States, with reports from Inglewood, CA; Manchester, NH; Cicero, IL; Wichita, KS; Fremont, CA and other locations indicating no connection, offline cameras, and devices failing to stay online. Live video streams, cloud recordings, and remote control of the system were impacted for roughly an hour, highlighting the breadth of the outage across the ARLO ecosystem.

    major icon Major

    : Arlo outage: cameras and base unit offline for ~1.5 hours

    Detected by StatusGator:
    Officially acknowledged: No
    Outage ended: (1 hour and 36 minutes)

    Arlo customers across the United States experienced a complete outage affecting all cameras and the base unit, with devices appearing offline and live feeds inaccessible. Some users also reported that recording notifications continued even while video streams were unavailable, underscoring a broad disruption to core camera functionality.

    major icon Major

    : Arlo cameras and base stations offline in widespread outage

    Detected by StatusGator:
    Officially acknowledged: No
    Outage ended: (5 hours and 33 minutes)

    Arlo experienced a widespread outage that left cameras and base stations unusable for many users. Live feeds failed to load, and the Arlo app could not surface devices. The disruption began around according to an Early Warning Signal and persisted through much of the afternoon, with impact lasting until around . Users across North America and parts of Asia reported offline status and connection errors across multiple locations.

    major icon Major

    : Arlo cameras not recording or sending video to feed

    Detected by StatusGator:
    Officially acknowledged: No
    Outage ended: (2 months, 4 weeks, 3 hours, 12 minutes and 48 seconds)

    Users across the United States are seeing Arlo cameras fail to record and not push video to the feed. Impact began around , with reports that recent clips are missing and live viewing is disrupted. StatusGator detected the issue at , ahead of any official acknowledgment from Arlo. The situation appears ongoing with no published updates from Arlo's status page yet. A surge of user reports indicates a broad impact on Arlo's video service, affecting playback, recent recordings, and new captures.

    minor icon Minor

    : Arlo cameras offline; onboarding failures reported

    Detected by StatusGator: (1 hour and 18 minutes earlier)
    Officially acknowledged:
    Outage ended: (3 hours and 2 minutes)

    Users across the United States faced an outage affecting Arlo cameras, with devices appearing offline, not recording, and onboarding attempts failing. Many users could not view live feeds, receive motion alerts, or control their cameras in the app, effectively disrupting core security functionality for a period as the issue spread across multiple camera models.

    major icon Major

    : Arlo iOS app outage hits login and streaming

    Detected by StatusGator: (3 hours and 27 minutes earlier)
    Officially acknowledged:
    Outage ended: (2 days and 7 hours)

    Arlo users on iOS were affected by a broad outage tied to the latest iOS app (version 6.18.0), with login failures and degraded access across the platform. StatusGator logged an Early Warning Signal when the app began failing to load and showing service unavailable errors at . Arlo publicly acknowledged the issue for the Core Services / Log In component later that day, and the Early Warning Signal ended at as impact persisted. The incident affected users trying to sign in and access their cameras through the iOS app, and reports of disrupted streaming followed in the ensuing hours.

    major icon Major

    : Arlo cameras globally offline during service outage

    Detected by StatusGator: (1 hour and 11 minutes earlier)
    Officially acknowledged:
    Outage ended: (3 hours and 5 minutes)

    Arlo faced a global incident that caused intermittent outages for customers, with cameras and base stations going offline across multiple regions. The issue began in the early hours, with Arlo cameras reporting offline at and a global outage affecting devices worldwide. StatusGator detected the issue about 1 hour 39 minutes before Arlo acknowledged the problem, underscoring the broad impact ahead of the official notice. The Early Warning Signal ultimately ended around as recovery began, while Arlo's status page issued a formal warning at and later returned to normal at .

    major icon Major

    : Arlo login and app access outage affects users globally

    Detected by StatusGator:
    Officially acknowledged: No
    Outage ended: (34 minutes)

    Users worldwide faced login and app access issues with Arlo beginning around . Reports described login timeouts, session expiry messages, and password reset failures on both the Arlo website and mobile apps, with some users unable to sign in or access cameras. The disruption spanned regions including North America, Europe, and Oceania, indicating a global impact on authentication and session management.

    StatusGator flagged the issue at based on user reports, ahead of any official recognition on Arlo's status page. The early warning signal persisted until as activity tapered. No official status updates were posted during the incident window. User reports peaked around as more people encountered login problems and, in some cases, inability to access cameras, contributing to a broad disruption of Arlo services.

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