Is Bazaarvoice API Services down?
Current Bazaarvoice API Services status is WARN

We checked the official Bazaarvoice API Services Status Page 2 min. 28 sec. ago. Learn more
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Recent Bazaarvoice API Services Outages and Issues

Follow the recent outages and downtime for Bazaarvoice API Services in the table below.

Start Time

Type

Length

Message

Details

May 02, 2024 08:19 UTC

WARN

ongoing

Degradation - Portal Ratings & Reviews and Conversations API

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Start Time

May 02, 2024 08:19 UTC

Type WARN
Affected Components

Conversations Platform - API Services

Bazaarvoice Portal - Portal Applications

Message

Degradation - Portal Ratings & Reviews and Conversations API

Details

Investigating - Bazaarvoice has identified an issue that is causing recently submitted content visibility delay in Portal Ratings & Reviews tool and Conversation API. We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:May 2, 3:00 PM CSTIf you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) May 02, 2024 - 03:15 CDT

January 30, 2024 22:59 UTC

DOWN

2 days

Outage - Social Commerce consumers are experiencing an outage of display

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Start Time

January 30, 2024 22:59 UTC

Type DOWN
Affected Components

Social Commerce - API Services

Message

Outage - Social Commerce consumers are experiencing an outage of display

Details

Monitoring - Bazaarvoice has implemented a fix for this issue and will continue monitoring this situation. We will update you at the designated time below or when new information becomes available.NEXT UPDATE:Wednesday, January 31 2024, 5:00 pm CST[1211] Jan 30, 2024 - 16:58 CST

October 17, 2023 13:34 UTC

WARN

29 days

Degradation - Stale Sentiment Data

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Start Time

October 17, 2023 13:34 UTC

Type WARN
Affected Components

Conversations Platform - API Services

Message

Degradation - Stale Sentiment Data

Details

Monitoring - Bazaarvoice has identified an issue that is causing a degraded performance for Sentiment Insights, Review Highlights, and Product Sentiment Insights(PSI) API. This is resulting in stale sentiment data. A root cause has been identified and the backlog is currently being re-processed. We are monitoring the situation and will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:Oct 20, 2023, 12:00 CST(1174)If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Oct 17, 2023 - 08:33 CDT

August 08, 2023 17:09 UTC

WARN

8 days

Data Mining Degradation from Adobe Analytics for Social Commerce

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Start Time

August 08, 2023 17:09 UTC

Type WARN
Affected Components

Social Commerce - Content Display

Social Commerce - Content Collection

Social Commerce - API Services

Message

Data Mining Degradation from Adobe Analytics for Social Commerce

Details

Investigating - Bazaarvoice encountered an issue on August 2nd at 02:47 CST, which is currently impeding Social Commerce from extracting data from Adobe Analytics. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:Aug. 9, 2023, 12:00 pm CST[1155]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the “Open a Case” button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the “Live Chat” button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Aug 08, 2023 - 12:07 CDT

June 14, 2023 12:24 UTC

WARN

about 2 months

Feed Exports delivery is delayed

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Start Time

June 14, 2023 12:24 UTC

Type WARN
Affected Components

Conversations Platform - API Services

Message

Feed Exports delivery is delayed

Details

Monitoring - Bazaarvoice has taken steps to address the delay in delivering feed exports. Our system is working to generate the exports within the next 8 hours and we are monitoring to confirm when all feeds have been delivered. We will provide an additional update at the designated time below or when the feeds have been successfully delivered.NEXT UPDATE:June 15, 2023, 3:00 am CST Jun 14, 2023 - 05:52 CDT

2024-05-07 12:53:41 UTC UTC

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2024-05-07 12:53:41 UTC UTC

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2024-05-07 12:53:41 UTC UTC

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2024-05-07 12:53:41 UTC UTC

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2024-05-07 12:53:41 UTC UTC

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Sign Up for More Bazaarvoice API Services History

StatusGator has over 1 year of Bazaarvoice API Services status history.

No outages or status changes in the last 24 hours

Bazaarvoice API Services status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Bazaarvoice API Services Outage and Status History

We've been monitoring Bazaarvoice API Services outages since October 15, 2022.
Here's the history of service outages we've observed from the Bazaarvoice API Services Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Bazaarvoice API Services Status Page Integration

Bazaarvoice API Services is an eCommerce solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 196 outages that affected Bazaarvoice API Services users. When Bazaarvoice API Services publishes downtime on their status page, they do so across 41 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Bazaarvoice API Services to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Bazaarvoice API Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Bazaarvoice API Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Bazaarvoice API Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Bazaarvoice API Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Bazaarvoice API Services enters a pre-planned maintenance window, keeping you up to date.

Since Bazaarvoice API Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Bazaarvoice API Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Bazaarvoice API Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Bazaarvoice API Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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