Is Bazaarvoice down?
Current Bazaarvoice status is UP

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Recent Bazaarvoice Outages and Issues

Follow the recent outages and downtime for Bazaarvoice in the table below.

Start Time

Type

Length

Message

Details

April 24, 2024 14:39 UTC

WARN

about 2 hours

Degradation - "Access the Support Community" links in Portal

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Start Time

April 24, 2024 14:39 UTC

Type WARN
Affected Components

Support Community - Case Submission

Message

Degradation - "Access the Support Community" links in Portal

Details

Investigating - Bazaarvoice has identified an issue that is causing a degradation of "Access the Support Community" links in Portal. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.A temporary workaround was created, and clients will be asked to Sign-In again in Support Community using the "Sign In" button.NEXT UPDATE:APR 24, 2024, 1PM CSTIf you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)UNITED KINGDOM: 0800 368 0991 (toll-free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll-free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll-free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Sign in to Portal, select Access the Support Community from the homepage or help menu, and select "Open a Case" to submit a case with your question.CHAT: Sign in to Portal, select Access the Support Community, and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days, 8:30 am - 5:00 pm GMT on regular UK business days and 9:00 am – 5:00 pm AEST on regular AU business days.) Apr 24, 2024 - 09:35 CDT

April 19, 2024 15:04 UTC

WARN

about 3 hours

Data delay for C3 cluster clients

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Start Time

April 19, 2024 15:04 UTC

Type WARN
Affected Components

Conversations Platform - Content Submission

Message

Data delay for C3 cluster clients

Details

Identified - Bazaarvoice has identified an issue that is causing a delay in Data export feeds delivery, Product catalog, Portal Ratings& Reviews dashboard, Review submission, Connections, and Reporting for all C3 cluster clients.Clients can identify which cluster they are on by logging into their Workbench and looking at the URL which will start with "https://workbench-" followed by the cluster number.We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:APR 19, 2024, 3:00 PM CST[1229]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Apr 19, 2024 - 04:19 CDT

April 19, 2024 09:24 UTC

WARN

about 6 hours

Data delay for C3 cluster clients

See more
Start Time

April 19, 2024 09:24 UTC

Type WARN
Affected Components

Legacy (PRR) Platform - Content Submission

Bazaarvoice Portal - Portal Applications

Conversations Platform - Feed Processing

Legacy (PRR) Platform - Feed Processing

Bazaarvoice Portal - Connections

Message

Data delay for C3 cluster clients

Details

Identified - Bazaarvoice has identified an issue that is causing a delay in Data export feeds delivery, Product catalog, Portal Ratings& Reviews dashboard, Review submission, Connections, and Reporting for all C3 cluster clients.Clients can identify which cluster they are on by logging into their Workbench and looking at the URL which will start with "https://workbench-" followed by the cluster number.We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:APR 19, 2024, 3:00 PM CST[1229]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Apr 19, 2024 - 04:19 CDT

April 10, 2024 21:25 UTC

WARN

8 days

Duplicate Review Submission

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Start Time

April 10, 2024 21:25 UTC

Type WARN
Affected Components

Conversations Platform - Content Submission

Message

Duplicate Review Submission

Details

Investigating - Bazaarvoice has identified an issue that is allowing duplicate review submission for clients in the C3 cluster. We are currently working with AWS to investigate the underlying cause and will provide the next update at the designated time below or when new information becomes available.NEXT UPDATE:APR 11, 2024, 10:00 AM CST[1228]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Apr 10, 2024 - 16:23 CDT

April 08, 2024 10:09 UTC

WARN

about 22 hours

Degradation in UGC and Catalog Data Updates

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Start Time

April 08, 2024 10:09 UTC

Type WARN
Affected Components

Bazaarvoice Portal - Portal Applications

Message

Degradation in UGC and Catalog Data Updates

Details

Update - Bazaarvoice continues to closely monitor the situation to ensure the implemented fix is effective. We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:APR 8, 2024, 10:00 AM CST[1226] Apr 05, 2024 - 11:01 CDT

2024-04-24 17:14:40 UTC UTC

STATUS

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2024-04-24 17:14:40 UTC UTC

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2024-04-24 17:14:40 UTC UTC

STATUS

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2024-04-24 17:14:40 UTC UTC

STATUS

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2024-04-24 17:14:40 UTC UTC

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StatusGator has over 1 year of Bazaarvoice status history.

Bazaarvoice Components and Services

View details of the current Bazaarvoice status below.

Name

Status

Details

Bazaarvoice Affable

UP See more

Bazaarvoice API Services

UP See more

Bazaarvoice Brand Edge

UP See more

Bazaarvoice Branded Sampling Portal

UP See more

Bazaarvoice Case Submission

UP See more

Bazaarvoice Configuration Hub

UP See more

Bazaarvoice Connections

UP See more

Bazaarvoice Content Collection

UP See more

Bazaarvoice Content Display

UP See more

Bazaarvoice Content Submission

UP See more

Bazaarvoice Developer Portal

UP See more

Bazaarvoice Email Notifications

UP See more

Bazaarvoice Feed Processing

UP See more

Bazaarvoice Granify

UP See more

Bazaarvoice Knowledge Base

UP See more

Bazaarvoice Live Chat

UP See more

Bazaarvoice Moderation Service

UP See more

Bazaarvoice Partner Integrations

UP See more

Bazaarvoice Phone Support

UP See more

Bazaarvoice Portal

UP See more

Bazaarvoice Portal Applications

UP See more

Bazaarvoice SEO Service

UP See more

Bazaarvoice SFTP Service

UP See more

Bazaarvoice Syndication

UP See more

Bazaarvoice Try It and Retailer Sampling

UP See more

Bazaarvoice Workbench

UP See more

1 status change in the last 24 hours

Bazaarvoice status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 22 hours

  • Warn: 2 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our Bazaarvoice Status Page Integration

Bazaarvoice is an eCommerce solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 194 outages that affected Bazaarvoice users. When Bazaarvoice publishes downtime on their status page, they do so across 41 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Bazaarvoice to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Bazaarvoice incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Bazaarvoice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Bazaarvoice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Bazaarvoice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Bazaarvoice enters a pre-planned maintenance window, keeping you up to date.

Since Bazaarvoice publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Bazaarvoice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Bazaarvoice has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Bazaarvoice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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