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Current Bazaarvoice Content Collection status is UP

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Recent Bazaarvoice Content Collection Outages and Issues

Follow the recent outages and downtime for Bazaarvoice Content Collection in the table below.

Start Time

Type

Length

Message

Details

February 02, 2024 21:39 UTC

WARN

6 days

Degradation of Fanreel App

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Start Time

February 02, 2024 21:39 UTC

Type WARN
Affected Components

Social Commerce - Content Collection

Message

Degradation of Fanreel App

Details

Update - We are continuing to work on a fix for this issue. Feb 02, 2024 - 15:38 CST

January 30, 2024 22:24 UTC

DOWN

2 days

Outage - Social Commerce consumers are experiencing an outage of display

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Start Time

January 30, 2024 22:24 UTC

Type DOWN
Affected Components

Social Commerce - Content Display

Social Commerce - Content Collection

Message

Outage - Social Commerce consumers are experiencing an outage of display

Details

Identified - Bazaarvoice has identified an issue that is causing an outage of shopper-facing Social Commerce components, including Like2Buy and Galleries. A root cause has been identified and we are actively working to resolve the issue. We will update you at the designated time below or when new information becomes available.NEXT UPDATE:Tuesday January 30 2024, 6:00 pm CST[1211]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Jan 30, 2024 - 16:20 CST

January 23, 2024 22:29 UTC

WARN

7 days

Degradation of Fanreel App

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Start Time

January 23, 2024 22:29 UTC

Type WARN
Affected Components

Social Commerce - Content Collection

Message

Degradation of Fanreel App

Details

Investigating - Bazaarvoice has identified an issue that is causing a degradation of Fanreel App. This issue prevents end users from uploading media directly from their Facebook and Instagram accounts to the clients' galleries. Previous content in the galleries is not affected and is still visible. A root cause has yet to be determined, but we have swiftly informed Meta of the situation. Please note that this issue does not affect other parts of the Social Commerce platform including Facebook-related systems within the Portal. We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:JAN 24, 2024, 12:00 PM CST[1206]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Jan 23, 2024 - 16:29 CST

January 13, 2024 05:19 UTC

WARN

11 days

Outage - Social Commerce consumer are experiencing an outage of display

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Start Time

January 13, 2024 05:19 UTC

Type WARN
Affected Components

Social Commerce - Content Display

Social Commerce - Content Collection

Social Commerce - Syndication

Message

Outage - Social Commerce consumer are experiencing an outage of display

Details

Monitoring - A fix has been implemented. Bazaarvoice will continue to monitor the situation. We will update you at the designated time below.NEXT UPDATE:Saturday, January 13, 2024, 10:00 am CST Jan 12, 2024 - 23:00 CST

January 13, 2024 05:14 UTC

DOWN

5 minutes

Outage - Social Commerce consumer are experiencing an outage of display

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Start Time

January 13, 2024 05:14 UTC

Type DOWN
Affected Components

Social Commerce - Content Display

Social Commerce - Content Collection

Social Commerce - Syndication

Message

Outage - Social Commerce consumer are experiencing an outage of display

Details

Update - Bazaarvoice is continuing to investigate the root cause of the issue. We will update you at the designated time below or when new information becomes available.NEXT UPDATE:Saturday, January 13 2024, 12:00 am CSTIf you have any questions, please get in touch with Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Jan 12, 2024 - 21:49 CST

2024-05-07 12:53:50 UTC UTC

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2024-05-07 12:53:50 UTC UTC

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2024-05-07 12:53:50 UTC UTC

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2024-05-07 12:53:50 UTC UTC

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2024-05-07 12:53:50 UTC UTC

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Sign Up for More Bazaarvoice Content Collection History

StatusGator has over 1 year of Bazaarvoice Content Collection status history.

No outages or status changes in the last 24 hours

Bazaarvoice Content Collection status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Bazaarvoice Content Collection Outage and Status History

We've been monitoring Bazaarvoice Content Collection outages since October 15, 2022.
Here's the history of service outages we've observed from the Bazaarvoice Content Collection Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Bazaarvoice Content Collection Status Page Integration

Bazaarvoice Content Collection is an eCommerce solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 196 outages that affected Bazaarvoice Content Collection users. When Bazaarvoice Content Collection publishes downtime on their status page, they do so across 41 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Bazaarvoice Content Collection to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Bazaarvoice Content Collection incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Bazaarvoice Content Collection is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Bazaarvoice Content Collection is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Bazaarvoice Content Collection posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Bazaarvoice Content Collection enters a pre-planned maintenance window, keeping you up to date.

Since Bazaarvoice Content Collection publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Bazaarvoice Content Collection posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Bazaarvoice Content Collection has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Bazaarvoice Content Collection has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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