Is Bazaarvoice Portal down?
Current Bazaarvoice Portal status is UP

Update - Bazaarvoice continues to work on backfilling the data for Social Commerce Like2Buy Clickthrough analytics via the Insights dashboard. The backfill was impacted by a related incident today (Outage - Social Commerce Insights and related tabs) but completion is still expected this week. We will continue to monitor the status and provide updates at the designated time below or when new information becomes available:NEXT UPDATE:Feb 9, 2024, 5:00 pm CST[1192] Feb 05, 2024 - 16:19 CST

Update - Bazaarvoice is continuing to backfill data for the now-resolved Social Commerce Insights outage earlier today. The backfill is expected to complete shortly and we will provide an updated at the designated time below or when new information becomes available.NEXT UPDATE:Tues. Feb. 6, 2024 5pm CST Feb 05, 2024 - 16:25 CST

Monitoring - Bazaarvoice has restored lost photo galleries for most clients in the Social Commerce Portal. The ability to create new galleries in the Portal has already been reenabled. We will continue working to recover galleries for the remaining clients. Next updates will be provided at the designated time below or when new information becomes available:NEXT UPDATE:Wed Jan. 17, 2024 4:00 pm CST[1197] Jan 16, 2024 - 17:07 CST

Update - Bazaarvoice has restored the ability to create galleries and continues investigating the issue that causes galleries to disappear in Social Commerce Portal. Next updates will be provided at the designated time below or when new information becomes available:[1197]NEXT UPDATE:Wed. Jan. 10, 2024, 4pm CSTIf you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Jan 09, 2024 - 15:46 CST

Monitoring - At 9:42 am CST, Bazaarvoice identified an issue leading to degraded performance in the Social Commerce Dashboard. This incident affected multiple workflows within the dashboard. Service was successfully restored at 10:28 am CST, and we are actively monitoring the dashboard's status.We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:Thursday, Dec 14, 2023, 12 pm CST[1194]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Dec 13, 2023 - 11:19 CST