Is Bazaarvoice Try It and Retailer Sampling down?
Current Bazaarvoice Try It and Retailer Sampling status is UP

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Recent Bazaarvoice Try It and Retailer Sampling Outages and Issues

Follow the recent outages and downtime for Bazaarvoice Try It and Retailer Sampling in the table below.

Start Time

Type

Length

Message

Details

June 13, 2023 22:26 UTC

WARN

ongoing

Degradation - Staging Conversations API performance degraded

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Start Time

June 13, 2023 22:26 UTC

Type WARN
Affected Components

Bazaarvoice Portal - Try It and Retailer Sampling

Social Commerce - Portal

Bazaarvoice Portal - Portal Applications

Brand Community Sampling - Branded Sampling Portal

Message

Degradation - Staging Conversations API performance degraded

Details

Update - Bazaarvoice continues monitoring the Conversations API in the Staging (or Development) environment to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:June 14, 2023, 4:00 am CST[1136]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Jun 13, 2023 - 11:17 CDT

June 13, 2023 21:04 UTC

WARN

about 1 hour

Degradation - multiple features impacted

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Start Time

June 13, 2023 21:04 UTC

Type WARN
Affected Components

Social Commerce - Portal

Bazaarvoice Portal - Portal Applications

Brand Community Sampling - Branded Sampling Portal

Bazaarvoice Portal - Try It and Retailer Sampling

Message

Degradation - multiple features impacted

Details

Identified - Bazaarvoice has identified an issue with Amazon Web Services causing degraded performance with some Bazaarvoice features that affect all clients. Clients might experience difficulties including but not limited to logging in to Social Commerce, using Portal Reports & Insights as well as Sampling Portal.Bazaarvoice is investigating the issue and we will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:June 14, 2023, 3:00 am CST[1137]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Jun 13, 2023 - 16:03 CDT

May 12, 2023 18:32 UTC

WARN

about 1 month

Degradation - Conversations API degraded response time

See more
Start Time

May 12, 2023 18:32 UTC

Type WARN
Affected Components

Bazaarvoice Portal - Portal Applications

Bazaarvoice Portal - Try It and Retailer Sampling

Message

Degradation - Conversations API degraded response time

Details

Investigating - Bazaarvoice has identified an issue that had caused a degradation of Conversations API response times early this morning, starting at 5:00am CST. Services have been restored and no further degradation is expected. However, a root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:May 13th 2023 6:30 AM CDT(1129)If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) May 12, 2023 - 10:53 CDT

May 12, 2023 12:41 UTC

WARN

about 6 hours

Catalog API - Partial Outage in EU regions

See more
Start Time

May 12, 2023 12:41 UTC

Type WARN
Affected Components

Bazaarvoice Portal - Portal Applications

Bazaarvoice Portal - Try It and Retailer Sampling

Message

Catalog API - Partial Outage in EU regions

Details

Investigating - Bazaarvoice has identified an issue that is causing a partial outage of the Catalog API for EU regions. This may cause a degradation of Bazaarvoice Portal Apps using Catalog Data. We are currently investigating this issue and will provide an update at the designated time below or when new information becomes available.NEXT UPDATE:May 12, 2023, 10:00 am CST(1127)If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) May 12, 2023 - 07:39 CDT

No outages or status changes in the last 24 hours

Bazaarvoice Try It and Retailer Sampling status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Bazaarvoice Try It and Retailer Sampling Outage and Status History

We've been monitoring Bazaarvoice Try It and Retailer Sampling outages since October 15, 2022.
Here's the history of service outages we've observed from the Bazaarvoice Try It and Retailer Sampling Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Bazaarvoice Try It and Retailer Sampling Status Page Integration

Bazaarvoice Try It and Retailer Sampling is an eCommerce solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 196 outages that affected Bazaarvoice Try It and Retailer Sampling users. When Bazaarvoice Try It and Retailer Sampling publishes downtime on their status page, they do so across 41 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Bazaarvoice Try It and Retailer Sampling to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Bazaarvoice Try It and Retailer Sampling incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Bazaarvoice Try It and Retailer Sampling is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Bazaarvoice Try It and Retailer Sampling is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Bazaarvoice Try It and Retailer Sampling posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Bazaarvoice Try It and Retailer Sampling enters a pre-planned maintenance window, keeping you up to date.

Since Bazaarvoice Try It and Retailer Sampling publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Bazaarvoice Try It and Retailer Sampling posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Bazaarvoice Try It and Retailer Sampling has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Bazaarvoice Try It and Retailer Sampling has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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