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Is Bazaarvoice Workbench down?
Current Bazaarvoice Workbench status is UP

We checked the official Bazaarvoice Workbench Status Page 8 sec. ago. Learn more
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Recent Bazaarvoice Workbench Outages and Issues

Follow the recent outages and downtime for Bazaarvoice Workbench in the table below.

Start Time

Type

Length

Message

Details

April 04, 2024 08:04 UTC

WARN

5 days

Degradation in UGC and Catalog Data Updates

 See more
Start Time

April 04, 2024 08:04 UTC

Type WARN
Affected Components

Conversations Platform - Feed Processing

Legacy (PRR) Platform - Content Display

Bazaarvoice Portal - Portal Applications

Bazaarvoice Portal - Workbench

Conversations Platform - Content Display
Message

Degradation in UGC and Catalog Data Updates
Details

Investigating - Bazaarvoice has identified an issue that is causing a degraded performance of User Generated Content (UGC) and catalog data updates. We are currently investigating the underlying cause and will provide the next update at the designated time below or when new information becomes available.NEXT UPDATE:APR 4, 2024, 6:00 AM CST[1226]If you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Apr 04, 2024 - 03:03 CDT

February 29, 2024 12:54 UTC

WARN

about 1 month

Degradation In Processing Data Performance

 See more
Start Time

February 29, 2024 12:54 UTC

Type WARN
Affected Components

Conversations Platform - Content Display

Bazaarvoice Portal - Workbench

Bazaarvoice Portal - Connections
Message

Degradation In Processing Data Performance
Details

Identified - Bazaarvoice has implemented a fix for the issue and is currently processing the content backlog.[1218]NEXT UPDATE:FEB 29, 2024, 12:00 PM CST Feb 28, 2024 - 11:57 CST

February 21, 2024 19:49 UTC

WARN

8 days

Degradation - Delay in content display

 See more
Start Time

February 21, 2024 19:49 UTC

Type WARN
Affected Components

Conversations Platform - Content Display

Bazaarvoice Portal - Workbench

Bazaarvoice Portal - Connections
Message

Degradation - Delay in content display
Details

Investigating - Bazaarvoice has identified an issue causing a delay in fresh content displaying for Connections, Ratings and Reviews, Questions and Answers. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.[1217]NEXT UPDATE:FEB 22, 2024, 12:00 PM CSTIf you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Feb 21, 2024 - 13:45 CST

February 18, 2024 00:04 UTC

WARN

about 1 hour

Degradation - Delay in content display

 See more
Start Time

February 18, 2024 00:04 UTC

Type WARN
Affected Components

Conversations Platform - Content Display

Legacy (PRR) Platform - Content Display

Bazaarvoice Portal - Workbench

Bazaarvoice Portal - Connections
Message

Degradation - Delay in content display
Details

Update - We are continuing to investigate this issue. Feb 17, 2024 - 18:01 CST

December 12, 2023 21:39 UTC

WARN

1 day

Degradation - Workbench unvailable for c1 Clients

 See more
Start Time

December 12, 2023 21:39 UTC

Type WARN
Affected Components

Bazaarvoice Portal - Workbench
Message

Degradation - Workbench unvailable for c1 Clients
Details

Investigating - Bazaarvoice has identified an issue that is causing a degradation of the Workbench portal for clients on our c1 server cluster. Affected clients will not be able to access the workbench, impacting the ability to manage R&R and Q&A content (view, respond to, add notes to, etc.). Clients on c1 may also experience these content management issues via the Response API, which may impact 3rd party extensions (ex. Sprinklr). When accessing the workbench, the browser URL will include c1, c2, c3, etc. - only the subset of clients who see c1 are impacted.A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.[1193]NEXT UPDATE:Tues. Dec. 12, 2023 5pm CSTIf you have any questions, please contact Bazaarvoice Support via any of the methods included below:PHONE:AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free)UNITED KINGDOM: 0800 368 0991 (toll free)FRANCE: 08 05 08 94 80 (toll free)GERMANY: 0800 188 8904 (toll free)REST OF EMEA: +44(0)20 8080 1100, Option 4AUSTRALIA: 1300 089 962 (toll free)APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4SUPPORT COMMUNITY:Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your questionCHAT:Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days) Dec 12, 2023 - 15:36 CST

2024-05-07 12:54:09 UTC UTC

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2024-05-07 12:54:09 UTC UTC

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2024-05-07 12:54:09 UTC UTC

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2024-05-07 12:54:09 UTC UTC

 STATUS

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2024-05-07 12:54:09 UTC UTC

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No outages or status changes in the last 24 hours

Bazaarvoice Workbench status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Bazaarvoice Workbench Outage and Status History

We've been monitoring Bazaarvoice Workbench outages since October 15, 2022.
Here's the history of service outages we've observed from the Bazaarvoice Workbench Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

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DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

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IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

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Instant enriched data from
3,580 status pages

About Our Bazaarvoice Workbench Status Page Integration

Bazaarvoice Workbench is an eCommerce solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 196 outages that affected Bazaarvoice Workbench users. When Bazaarvoice Workbench publishes downtime on their status page, they do so across 41 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Bazaarvoice Workbench to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Bazaarvoice Workbench incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Bazaarvoice Workbench is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Bazaarvoice Workbench is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Bazaarvoice Workbench posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Bazaarvoice Workbench enters a pre-planned maintenance window, keeping you up to date.

Since Bazaarvoice Workbench publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Bazaarvoice Workbench posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Bazaarvoice Workbench has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Bazaarvoice Workbench has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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