Is BetterCloud Live Chat Widget down?
Current BetterCloud Live Chat Widget status is UP

We checked the official BetterCloud Live Chat Widget Status Page 4 min. 13 sec. ago. Learn more
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Recent BetterCloud Live Chat Widget Outages and Issues

Follow the recent outages and downtime for BetterCloud Live Chat Widget in the table below.

Start Time

Type

Length

Message

Details

January 03, 2024 14:27 UTC

DOWN

about 2 hours

Chat Widget Down

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Start Time

January 03, 2024 14:27 UTC

Type DOWN
Affected Components

Live Chat Widget

Message

Chat Widget Down

Details

Investigating - We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information. Jan 03, 2024 - 09:25 EST

December 05, 2022 17:12 UTC

WARN

about 4 hours

Support Outage

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Start Time

December 05, 2022 17:12 UTC

Type WARN
Affected Components

Live Chat Widget

Message

Support Outage

Details

Identified - Due to a Salesforce outage, our in-app chat widget and help center may be intermittently unavailable at this time. To reach our Support team, please email support@bettercloud.com. Please note that responses may be delayed until our Salesforce access is restored. We will provide updates here as more information becomes available. Dec 05, 2022 - 12:08 EST

November 02, 2022 13:47 UTC

WARN

about 5 hours

Chat Widget

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Start Time

November 02, 2022 13:47 UTC

Type WARN
Affected Components

Live Chat Widget

Message

Chat Widget

Details

Investigating - We are experiencing an issue with our in-app chat support widget in app.bettercloud.com. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information. Nov 02, 2022 - 09:46 EDT

July 20, 2022 17:52 UTC

WARN

3 months

Box syncs Failures

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Start Time

July 20, 2022 17:52 UTC

Type WARN
Affected Components

Live Chat Widget

Message

Box syncs Failures

Details

Update - We have implemented a fix that has remediated a known Box file sync issue. We are still investigating whether there might be other Box file sync issues that require remediation. We will continue to provide updates here. If you have any questions, please contact our Support team: support@bettercloud.com Jul 15, 17:46 EDT

July 20, 2022 15:53 UTC

WARN

about 2 hours

Salesforce Outage

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Start Time

July 20, 2022 15:53 UTC

Type WARN
Affected Components

Live Chat Widget

Message

Salesforce Outage

Details

Identified - Due to a Salesforce outage, our in-app chat widget and help center may be intermittently unavailable at this time. To reach our Support team, please email support@bettercloud.com. Please note that responses will be delayed until our Salesforce access is restored. We will provide updates here as more information becomes available. Jul 20, 11:48 EDT

2024-04-11 15:13:36 UTC UTC

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2024-04-11 15:13:36 UTC UTC

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2024-04-11 15:13:36 UTC UTC

STATUS

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2024-04-11 15:13:36 UTC UTC

STATUS

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2024-04-11 15:13:36 UTC UTC

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Sign Up for More BetterCloud Live Chat Widget History

StatusGator has over 3 years of BetterCloud Live Chat Widget status history.

No outages or status changes in the last 24 hours

BetterCloud Live Chat Widget status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

BetterCloud Live Chat Widget Outage and Status History

We've been monitoring BetterCloud Live Chat Widget outages since August 25, 2020.
Here's the history of service outages we've observed from the BetterCloud Live Chat Widget Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our BetterCloud Live Chat Widget Status Page Integration

BetterCloud Live Chat Widget is an IT solution that StatusGator has been monitoring since August 2020. Over the past over 3 years, we have collected data on on more than 277 outages that affected BetterCloud Live Chat Widget users. When BetterCloud Live Chat Widget publishes downtime on their status page, they do so across 34 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor BetterCloud Live Chat Widget to get notified when it's down, is under maintenance, or has an outage. We've sent more than 2,900 notifications to our users about BetterCloud Live Chat Widget incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If BetterCloud Live Chat Widget is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when BetterCloud Live Chat Widget is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

BetterCloud Live Chat Widget posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BetterCloud Live Chat Widget enters a pre-planned maintenance window, keeping you up to date.

Since BetterCloud Live Chat Widget publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When BetterCloud Live Chat Widget posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When BetterCloud Live Chat Widget has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because BetterCloud Live Chat Widget has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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