Is BetterCloud down?
Current BetterCloud status is up

We checked the official BetterCloud Status Page 17 sec. ago. Learn more

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Recent BetterCloud Outages and Issues

Follow the recent outages and downtime for BetterCloud in the table below.

Start Time

Type

Length

Message

Details

November 21, 2022 20:42 UTC

WARN

20 minutes

<Brief Summary of Issue>

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Start Time

November 21, 2022 20:42 UTC

Type WARN
Affected Components

BetterCloud - Platform API

Message

<Brief Summary of Issue>

Details

Monitoring - We have identified and implemented a fix for an issue that was affecting Custom Triggers. All other workflows are triggering and functioning as expected. We are monitoring to ensure the successful resolution of this issue. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com Nov 21, 2022 - 15:39 EST

November 11, 2022 20:27 UTC

WARN

about 2 hours

Workflow Actions Delayed

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Start Time

November 11, 2022 20:27 UTC

Type WARN
Affected Components

BetterCloud - Workflows

Message

Workflow Actions Delayed

Details

Identified - We have identified an issue that is causing Workflow Actions delays for some customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com Nov 11, 2022 - 15:24 EST

November 11, 2022 03:02 UTC

MAINT

about 1 hour

BetterCloud for G Suite (g.bettercloud.com) Maintenance

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Start Time

November 11, 2022 03:02 UTC

Type MAINT
Affected Components

BetterCloud for G Suite

Message

BetterCloud for G Suite (g.bettercloud.com) Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 10, 2022 - 22:00 EST

November 02, 2022 13:47 UTC

WARN

about 5 hours

Chat Widget

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Start Time

November 02, 2022 13:47 UTC

Type WARN
Affected Components

Live Chat Widget

Message

Chat Widget

Details

Investigating - We are experiencing an issue with our in-app chat support widget in app.bettercloud.com. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information. Nov 02, 2022 - 09:46 EDT

October 21, 2022 17:17 UTC

WARN

about 5 hours

Stalled Workflows

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Start Time

October 21, 2022 17:17 UTC

Type WARN
Affected Components

BetterCloud - Workflows

Message

Stalled Workflows

Details

Investigating - We are currently investigating an issue that is impacting a limited number of customers where some workflow processing is delayed following the occurrence of failed actions. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com Oct 21, 2022 - 13:09 EDT

2022-12-03 06:12:54 UTC UTC

STATUS

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2022-12-03 06:12:54 UTC UTC

STATUS

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2022-12-03 06:12:54 UTC UTC

STATUS

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2022-12-03 06:12:54 UTC UTC

STATUS

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2022-12-03 06:12:54 UTC UTC

STATUS

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Sign Up for More BetterCloud History

StatusGator has over 2 years of BetterCloud status history.

No outages or status changes in the last 24 hours

BetterCloud status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,570 status pages

Supported Features

We support the following features in our integration with the BetterCloud status page:

If BetterCloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when BetterCloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

BetterCloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BetterCloud enters a pre-planned maintenance window, keeping you up to date.

Since BetterCloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When BetterCloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When BetterCloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because BetterCloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is BetterCloud down today?

According to its status page BetterCloud is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when BetterCloud is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if BetterCloud is having issues?

There are two main options: You can check the BetterCloud status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

BetterCloud status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the BetterCloud status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting BetterCloud customer support while checking everything on your side. You can also try Tweeting at them via @bettercloud on Twitter. Or visit their official status page or website:

Where do you get the official BetterCloud status?

We use the official BetterCloud status page. Here are links to their status page and other helpful links.

BetterCloud Down?

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