Is BetterCloud down?
Current BetterCloud status is UP

We checked the official BetterCloud Status Page 4 min. 28 sec. ago. Learn more
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Recent BetterCloud Outages and Issues

Follow the recent outages and downtime for BetterCloud in the table below.

Start Time

Type

Length

Message

Details

May 21, 2024 18:58 UTC

WARN

2 days

Applications UI Outage

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Start Time

May 21, 2024 18:58 UTC

Type WARN
Affected Components

BetterCloud - Applications

Message

Applications UI Outage

Details

Investigating - We have identified an issue preventing a subset of customers from loading the Applications page in app.bettercloud.com. Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update by 5:00PM EST. If you have any questions, please contact our Support Team by emailing support@bettercloud.com. May 21, 2024 - 14:57 EDT

May 15, 2024 19:57 UTC

WARN

20 minutes

App.bettercloud.com Log Outage

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Start Time

May 15, 2024 19:57 UTC

Type WARN
Affected Components

BetterCloud - Core Services

Message

App.bettercloud.com Log Outage

Details

Investigating - We are currently investigating an issue that is preventing customers from logging into the app.bettercloud.com interface. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com May 15, 2024 - 15:54 EDT

April 25, 2024 00:02 UTC

MAINT

about 1 hour

Scheduled Maintenance on g.bettercloud.com- Wednesday, April 24th 2024

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Start Time

April 25, 2024 00:02 UTC

Type MAINT
Affected Components

BetterCloud for G Suite

Message

Scheduled Maintenance on g.bettercloud.com- Wednesday, April 24th 2024

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 24, 2024 - 20:00 EDT

April 19, 2024 22:37 UTC

WARN

about 1 hour

Unable to Edit Certain Workflows

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Start Time

April 19, 2024 22:37 UTC

Type WARN
Affected Components

BetterCloud - Workflows

Message

Unable to Edit Certain Workflows

Details

Investigating - We are currently investigating an issue affecting Workflow Builder in app.bettercloud.com. Certain Workflows are not accessible via the Workflow > Manager page. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support by emailing support@bettercloud.com Apr 19, 2024 - 18:33 EDT

April 16, 2024 16:57 UTC

WARN

about 2 hours

Group Details Lists Not Loading

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Start Time

April 16, 2024 16:57 UTC

Type WARN
Affected Components

BetterCloud - Global Search

BetterCloud - Directory

Message

Group Details Lists Not Loading

Details

Monitoring - We have identified and fixed an issue loading the Group details list. This issue was also visible when using the Global Search feature. We currently monitoring for stability and will provide another update shortly. We apologize for any inconvenience this may have caused. If you have any questions, please contact Support by emailing support@bettercloud.com Apr 16, 2024 - 12:52 EDT

2024-05-23 20:46:58 UTC UTC

STATUS

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2024-05-23 20:46:58 UTC UTC

STATUS

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2024-05-23 20:46:58 UTC UTC

STATUS

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2024-05-23 20:46:58 UTC UTC

STATUS

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2024-05-23 20:46:58 UTC UTC

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StatusGator has over 3 years of BetterCloud status history.

BetterCloud Components and Services

View details of the current BetterCloud status below.

Name

Status

Details

BetterCloud Alerts

UP See more

BetterCloud Applications

UP See more

BetterCloud Atlassian

UP See more

BetterCloud Audit Logs

UP See more

BetterCloud Azure AD

UP See more

BetterCloud BambooHR

UP See more

BetterCloud Box

UP See more

BetterCloud Content Scanning

UP See more

BetterCloud Core Services

UP See more

BetterCloud Dashboard

UP See more

BetterCloud Data Protection

UP See more

BetterCloud Directory

UP See more

BetterCloud Dropbox

UP See more

BetterCloud Files

UP See more

BetterCloud for G Suite

UP See more

BetterCloud General Information

UP See more

BetterCloud Global Search

UP See more

BetterCloud Google

UP See more

BetterCloud Grids / User Interface

UP See more

BetterCloud Live Chat Widget

UP See more

BetterCloud Namely

UP See more

BetterCloud Office 365

UP See more

BetterCloud Okta

UP See more

BetterCloud OneLogin

UP See more

BetterCloud Platform API

UP See more

BetterCloud Privileges

UP See more

BetterCloud Salesforce

UP See more

BetterCloud Slack

UP See more

BetterCloud Slack Enterprise Grid

UP See more

BetterCloud Track

UP See more

BetterCloud Workday

UP See more

BetterCloud Workflow Activity Feed

UP See more

BetterCloud Workflows

UP See more

BetterCloud Zendesk

UP See more

BetterCloud Zoom

UP See more

No outages or status changes in the last 24 hours

BetterCloud status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

BetterCloud Outage and Status History

We've been monitoring BetterCloud outages since August 25, 2020.
Here's the history of service outages we've observed from the BetterCloud Status Page:

Instant enriched data from
3,600 status pages

About Our BetterCloud Status Page Integration

BetterCloud is an IT solution that StatusGator has been monitoring since August 2020. Over the past over 3 years, we have collected data on on more than 285 outages that affected BetterCloud users. When BetterCloud publishes downtime on their status page, they do so across 35 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor BetterCloud to get notified when it's down, is under maintenance, or has an outage. We've sent more than 3,000 notifications to our users about BetterCloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If BetterCloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when BetterCloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

BetterCloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BetterCloud enters a pre-planned maintenance window, keeping you up to date.

Since BetterCloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When BetterCloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When BetterCloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because BetterCloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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