Last checked from BT SecureMail official status page 3 min. 5 sec. ago
BT SecureMail Status
Is BT SecureMail down?
BT SecureMail is up
Broadband, TV, and mobile service provider in the UK.
Not working for you?
StatusGator last checked the status of BT on and the service was operational. There have been 22 user-submitted reports of outages in the past 24 hours.
BT SecureMail service health
This chart represents BT SecureMail service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more BT SecureMail status data.
24 hrs ending
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Service up
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Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported BT SecureMail issues to help us better indicate the service status.
- Service down
- Sign in problem
- Connectivity issue
- Slow performance
- Error message
- Server not responding
- Unable to download
- App not loading
- Other
Have a different problem with BT SecureMail?
Recent outage reports
See recent outage reports from real BT SecureMail users
8 outage reports in the last 24 hours
England, United Kingdom
"My BT wbsite is not accessible??"
about 1 hour ago
about 1 hour ago
England, United Kingdom
"Not working in postcode LN10 5EX"
about 1 hour ago
about 1 hour ago
United Kingdom
"Not connecting to Internet, purple light flashing on hub."
about 3 hours ago
about 3 hours ago
England, United Kingdom
"Slow; website not working. Many drop-outs."
about 17 hours ago
about 17 hours ago
England, United Kingdom
"very slow; many drop-outs. "
about 17 hours ago
about 17 hours ago
New York, United States
Service down
about 18 hours ago
about 18 hours ago
England, United Kingdom
"sever out rage"
about 23 hours ago
about 23 hours ago
England, United Kingdom
"I am unable to log in to mybt. I continually log in, try to access to my account and have to log in again.....and again. It's circular !!"
about 24 hours ago
about 24 hours ago
England, United Kingdom
"No access to BT MAIL"
1 day ago
1 day ago
United Kingdom
"Orange light on router"
1 day ago
1 day ago
BT SecureMail outage map
Explore our interactive BT SecureMail outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent BT outages, giving you a clear view of performance and downtime trends.
Top reported BT outage locations, last 24 hours:
- United Kingdom
- New York, US
How accurate is the BT status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent BT disruptions that StatusGator customers knew about before the rest of the world:
BT status page accuracy rating
This rating evaluates how quickly BT acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
D
Poor
Avg. delay 2 - 4 hrs
This rating evaluates how quickly BT acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| BT email and internet service outage. | 43m |
Never acknowledged
|
|
| Internet connectivity issues affecting smart hub. | 2m |
Never acknowledged
|
|
| No internet connectivity | 42m |
Never acknowledged
|
|
| Broadband outage | 42m |
Never acknowledged
|
|
| Email service unavailable | 20m |
Never acknowledged
|
|
| Internet connectivity issues | 11m |
Never acknowledged
|
|
| Internet connectivity issues reported. | 2h 14m |
Never acknowledged
|
|
| Internet and customer portal inaccessible. | 7m |
Never acknowledged
|
|
| BT Mail login not working. | 1h 31m |
Never acknowledged
|
|
| Email login not working | 6h 16m |
Never acknowledged
|
Incident description
BT email and internet service outage.
Duration
43m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Internet connectivity issues affecting smart hub.
Duration
2m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
No internet connectivity
Duration
42m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Broadband outage
Duration
42m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Email service unavailable
Duration
20m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Internet connectivity issues
Duration
11m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Internet connectivity issues reported.
Duration
2h 14m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Internet and customer portal inaccessible.
Duration
7m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
BT Mail login not working.
Duration
1h 31m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Email login not working
Duration
6h 16m
StatusGator detected
Officially acknowledged
Never acknowledged
Looking to track BT SecureMail downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Get notified about BT SecureMail outages
Stay updated with instant alerts for BT SecureMail outages by signing up now!
See BT SecureMail status on your status page
You can also monitor any service or website on your status page
Get notified about BT SecureMail outages
Stay updated with instant alerts for BT SecureMail outages by signing up now!
One app that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on BT SecureMail outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor BT SecureMail along with other services and websites
StatusGator monitors over 11,360 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on BT SecureMail status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show BT SecureMail on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor BT SecureMail status also follow these services
About our BT SecureMail status page integration
BT SecureMail (Broadband, TV, and mobile service provider in the UK) is a a Telecom and Internet Providers solution that StatusGator has been monitoring since May 2025. Over the past over 1 year, we have collected data on on more than 22 outages that affected BT SecureMail users. When BT SecureMail publishes downtime on their status page, they do so across 21 components and 6 groups using 3 different statuses: up, warn, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is BT SecureMail down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether BT SecureMail is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor BT SecureMail to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about BT SecureMail incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential BT SecureMail outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
Currently, down notifications are not supported by the BT SecureMail status page. That means all notifications from their page will show in the warn state. If you need better differentiation, please get in touch.
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Warning notifications
Warn notifications are used when BT SecureMail is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
BT SecureMail posts separate notifications for planned maintenance work. StatusGator will notify subscribers when BT SecureMail enters a pre-planned maintenance window, keeping you up to date.
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Status messages
When BT SecureMail posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
When BT SecureMail has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component status filtering
Because BT SecureMail has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about BT SecureMail outages
Stay updated with instant alerts for BT SecureMail outages by signing up now!
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Both official and crowdsourced updates for BT SecureMail outages.
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More than 11,360 services monitored.
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Proactive alerts on BT SecureMail status changes sent to your Slack, Microsoft Teams, and more.
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Monitoring of both BT SecureMail and your own apps.
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Granular monitoring of BT SecureMail components.
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Frequently asked questions
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