Is Call Tower CallTower Connect down?
Current Call Tower CallTower Connect status is UP

We checked the official Call Tower CallTower Connect Status Page 3 min. 35 sec. ago. Learn more
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Recent Call Tower CallTower Connect Outages and Issues

Follow the recent outages and downtime for Call Tower CallTower Connect in the table below.

Start Time

Type

Length

Message

Details

January 14, 2024 20:04 UTC

DOWN

about 21 hours

Master case 012904042

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Start Time

January 14, 2024 20:04 UTC

Type DOWN
Affected Components

CT Cloud - Attendant Console

Hosted Cloud Based PBX

CallTower Connect

Message

Master case 012904042

Details

Investigating - CallTower’s Data Center Provider is experiencing an issue which may have an impact on multiple customers services. The below message is the latest update from our Data Center Provider:We are currently experiencing environmental issues at the site and are engaging all resources to investigate and resolve them. We will have remote hands investigate your devices as soon as possible, and will keep you updatedThere is currently no ETA on resolution of the site issue, but is currently being worked as a top priority with all hands on deck.Customers may experience:Post-dial delay.Voicemail and Auto attendants are currently down, customers may experience, not able to reach or access voicemail services. Auto Attendants could cause service for main lines to drop.Possible CT Cloud soft phones may drop services.Provisioning utilizing Connect is currently unavailable.CallTower has opened a master case to investigate these issues as it has been reported by more then one than on CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltowercom. CallTower intends to post updates on status.calltower.com approximately every hour, unless identified otherwise. This issue is being investigated as top priority. Jan 14, 2024 - 13:02 MST

December 16, 2023 05:04 UTC

MAINT

about 6 hours

Scheduled Maintenance

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Start Time

December 16, 2023 05:04 UTC

Type MAINT
Affected Components

Cisco Unified Communications - VoiceCube

Cisco Unified Communications - Attendant Console

Cisco Unified Communications - Cisco Webex Calling

CT Cloud - CT Cloud SIP

CT Cloud - CT Cloud Voice

CT Cloud - Attendant Console

Microsoft - Microsoft 365

Cisco Unified Communications - Cisco Voice

Cisco Unified Communications - Cisco Jabber

CT Cloud - CT Cloud Meeting

Contact Center - Clarity Connect

Contact Center - Five9

Contact Center - Intermedia

Contact Center - Cisco Webex Contact Center

Skype for Business - Skype for Business - Voice

Skype for Business - Instant Messenger and Presence

Global SIP Trunk

Hosted Cloud Based PBX

CallTower Connect

Skype for Business - Attendant Console

Microsoft - Microsoft Teams - Direct Routing

Microsoft - Microsoft Operator Connect

Microsoft - CT Text

Zoom

Message

Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 15, 2023 - 22:00 MST

July 28, 2023 17:31 UTC

WARN

about 1 hour

Connect errors

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Start Time

July 28, 2023 17:31 UTC

Type WARN
Affected Components

CallTower Connect

Message

Connect errors

Details

Investigating - CallTower support has gotten multiple reports, connect is currently down, customers are experiencing slow service, errors and unable to log in. CallTower’s Development team is currently investigating this issue urgently to come to a resolution as soon as possible. CallTower has opened a master case to investigate the issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every hour, unless identified otherwise. This issue is being investigated as a top priority. Jul 28, 2023 - 11:30 MDT

January 13, 2023 04:04 UTC

MAINT

about 1 hour

Versa SDWAN Director Patch

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Start Time

January 13, 2023 04:04 UTC

Type MAINT
Affected Components

Contact Center - Cisco Webex Contact Center

Microsoft 365

Global SIP Trunk

Hosted Cloud Based PBX

CallTower Connect

Message

Versa SDWAN Director Patch

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 12, 2023 - 21:00 MST

No outages or status changes in the last 24 hours

Call Tower CallTower Connect status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Call Tower CallTower Connect Outage and Status History

We've been monitoring Call Tower CallTower Connect outages since December 13, 2021.
Here's the history of service outages we've observed from the Call Tower CallTower Connect Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Call Tower CallTower Connect Status Page Integration

Call Tower CallTower Connect is a Communications solution that StatusGator has been monitoring since December 2021. Over the past over 2 years, we have collected data on on more than 288 outages that affected Call Tower CallTower Connect users. When Call Tower CallTower Connect publishes downtime on their status page, they do so across 28 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Call Tower CallTower Connect to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about Call Tower CallTower Connect incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Call Tower CallTower Connect is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Call Tower CallTower Connect is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Call Tower CallTower Connect posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Call Tower CallTower Connect enters a pre-planned maintenance window, keeping you up to date.

Since Call Tower CallTower Connect publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Call Tower CallTower Connect posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Call Tower CallTower Connect has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Call Tower CallTower Connect has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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