Last checked from SmartSync Cloud Service official status page 1 min. 26 sec. ago
SmartSync Cloud Service Status
Is SmartSync Cloud Service down?
SmartSync Cloud Service is up
Cloud-based collaboration for accounting firms.
Not working for you?
StatusGator last checked the status of Caseware Cloud on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
SmartSync Cloud Service service health
This chart represents SmartSync Cloud Service service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more SmartSync Cloud Service status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported SmartSync Cloud Service issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with SmartSync Cloud Service?
Recent outage reports
See recent outage reports from real SmartSync Cloud Service users
0 outage reports in the last 24 hours
Metro Manila, Philippines
"Unable to connect to the server Please wait or try again later"
5 days ago
5 days ago
Queensland, Australia
"Unable to connect to caseware cloud"
6 days ago
6 days ago
North Brabant, The Netherlands
Connectivity issue
6 days ago
6 days ago
England, United Kingdom
Other
18 days ago
18 days ago
South Australia, Australia
"Under maintenance"
19 days ago
19 days ago
New South Wales, Australia
"under maintenance"
19 days ago
19 days ago
Tennessee, United States
"Binders are showing offline "
21 days ago
21 days ago
United States
"Binders are offline and cannot connect to cloud"
21 days ago
21 days ago
Auckland, New Zealand
"Loading issues with opening documents and refreshing page. Definitely not an internet connection issue."
25 days ago
25 days ago
England, United Kingdom
"Loading issues with opening documents and refreshing page. Definitely not an internet connection issue."
about 1 month ago
about 1 month ago
SmartSync Cloud Service outage map
Explore our interactive SmartSync Cloud Service outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Caseware Cloud outages, giving you a clear view of performance and downtime trends.
Recently detected Caseware Cloud outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Slow performance and connection issues accessing files. | 51m |
12m later
|
|
| Unable to open client folders due to connection errors. | 1h 32m |
51m later
|
|
| Problems signing in and loading Caseware Cloud. | 1h 23m |
11m later
|
|
| Service displaying errors and menu layout issues. | 34m |
Never acknowledged
|
|
| Cannot access or sync cloud files | 45m |
|
Incident description
Slow performance and connection issues accessing files.
Duration
51m
StatusGator detected
Officially acknowledged
12m later
Incident description
Unable to open client folders due to connection errors.
Duration
1h 32m
StatusGator detected
Officially acknowledged
51m later
Incident description
Problems signing in and loading Caseware Cloud.
Duration
1h 23m
StatusGator detected
Officially acknowledged
11m later
Incident description
Service displaying errors and menu layout issues.
Duration
34m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Cannot access or sync cloud files
Duration
45m
StatusGator detected
Officially acknowledged
Looking to track SmartSync Cloud Service downtime and outages?
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Recent SmartSync Cloud Service outages and issues
Follow the recent outages and downtime for SmartSync Cloud Service in the table below.
If you're experiencing a problem now, check the current SmartSync Cloud Service status or
.
| Incident name | Duration | Started | Severity |
|---|---|---|---|
|
Maintenance
|
1m |
Maint
|
|
|
Maintenance
|
30m |
Maint
|
|
|
Maintenance
|
35m |
Maint
|
|
|
Maintenance
|
1m |
Maint
|
|
|
Maintenance
|
35m |
Maint
|
Incident name
Maintenance
Duration
1m
Start
Severity
Maint
Incident name
Maintenance
Duration
30m
Start
Severity
Maint
Incident name
Maintenance
Duration
35m
Start
Severity
Maint
Incident name
Maintenance
Duration
1m
Start
Severity
Maint
Incident name
Maintenance
Duration
35m
Start
Severity
Maint
Get notified about SmartSync Cloud Service outages
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One app that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on SmartSync Cloud Service outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor SmartSync Cloud Service along with other services and websites
StatusGator monitors over 10,680 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on SmartSync Cloud Service status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show SmartSync Cloud Service on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor SmartSync Cloud Service status also follow these services
About our SmartSync Cloud Service status page integration
SmartSync Cloud Service (Cloud-based collaboration for accounting firms) is a a Cloud Infrastructure solution that StatusGator has been monitoring since September 2023. Over the past about 3 years, we have collected data on on more than 1,536 outages that affected SmartSync Cloud Service users. When SmartSync Cloud Service publishes downtime on their status page, they do so across 30 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is SmartSync Cloud Service down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether SmartSync Cloud Service is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor SmartSync Cloud Service to get notified when it's down, is under maintenance, or has an outage. We've sent more than 2,700 notifications to our users about SmartSync Cloud Service incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential SmartSync Cloud Service outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
If SmartSync Cloud Service is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning notifications
Warn notifications are used when SmartSync Cloud Service is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
SmartSync Cloud Service posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SmartSync Cloud Service enters a pre-planned maintenance window, keeping you up to date.
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Status messages
When SmartSync Cloud Service posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
When SmartSync Cloud Service has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component status filtering
Because SmartSync Cloud Service has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about SmartSync Cloud Service outages
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Frequently asked questions
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