Is Cognito down?
Current Cognito status is UP

We checked the official Cognito Status Page 3 min. 29 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Cognito Outages and Issues

Follow the recent outages and downtime for Cognito in the table below.

Start Time

Type

Length

Message

Details

October 21, 2022 22:32 UTC

WARN

15 minutes

Bad deploy causing increased errors

See more
Start Time

October 21, 2022 22:32 UTC

Type WARN
Affected Components

Sandbox API

API

Flow

Message

Bad deploy causing increased errors

Details

Identified - We are implementing a fix for a bad deploy that is impacting some identity searches Oct 21, 2022 - 15:31 PDT

June 27, 2022 20:34 UTC

WARN

about 1 hour

Upstream data provider errors

See more
Start Time

June 27, 2022 20:34 UTC

Type WARN
Affected Components

API

Flow

Message

Upstream data provider errors

Details

Identified - An upstream data provider is currently experiencing issues. They are aware of the problem and are working to remediate. This is not likely to impact your requests, but could increase 95p response times. Jun 27, 13:34 PDT

January 01, 2022 12:07 UTC

WARN

10 minutes

Elevated error rate of ID documents in Flow

See more
Start Time

January 01, 2022 12:07 UTC

Type WARN
Affected Components

Flow

Message

Elevated error rate of ID documents in Flow

Details

Update - A fix for the underlying issue is still in progress. Jan 1, 01:20 PST

January 01, 2022 06:07 UTC

WARN

about 6 hours

Elevated error rate of ID documents in Flow

See more
Start Time

January 01, 2022 06:07 UTC

Type WARN
Affected Components

Flow

Message

Elevated error rate of ID documents in Flow

Details

Identified - ID document processing has an increased error rate. The issue has been found and a workaround is in progress. Any ID documents that cannot be processed are still stored in your account and can be overridden at any time, and users are able to complete all steps in their session. This does not affect Lightning, Liveness, or the Risk Engine. Dec 31, 22:06 PST

December 15, 2021 16:03 UTC

WARN

15 minutes

Upstream hosting provider

See more
Start Time

December 15, 2021 16:03 UTC

Type WARN
Affected Components

Sandbox API

API

Flow

Dashboard

Playground Dashboard

Message

Upstream hosting provider

Details

Investigating - Our upstream hosting provider, AWS `us-west-2`, is having intermittent connectivity problems. We are monitoring the situation. Dec 15, 08:01 PST

2023-02-04 18:11:33 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-04 18:11:33 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-04 18:11:33 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-04 18:11:33 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-02-04 18:11:33 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Cognito History

StatusGator has almost 2 years of Cognito status history.

Cognito Components and Services

View details of the current Cognito status below.

Name

Status

Details

Cognito API

UP See more

Cognito Dashboard

UP See more

Cognito Documentation

UP See more

Cognito Flow

UP See more

Cognito Playground Dashboard

UP See more

Cognito Sandbox API

UP See more

No outages or status changes in the last 24 hours

Cognito status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Cognito Outage and Status History

We've been monitoring Cognito outages since March 14, 2021.
Here's the history of service outages we've observed from the Cognito Status Page:

February 2023

January 2023

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

September 2022

  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

May 2022

April 2022

March 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,660 status pages

About Our Cognito Status Page Integration

Cognito is an Identity Management solution that StatusGator has been monitoring since March 2021. Over the past almost 2 years, we have collected data on on more than 13 outages that affected Cognito users. When Cognito publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Cognito to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Cognito is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Cognito is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Cognito posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Cognito enters a pre-planned maintenance window, keeping you up to date.

Since Cognito publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Cognito posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Cognito has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Cognito has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Cognito down today?

According to its status page Cognito is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Cognito is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Cognito is having issues?

There are two main options: You can check the Cognito status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Cognito status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Cognito status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Cognito customer support while checking everything on your side. You can also try Tweeting at them via @getcognito on Twitter. Or visit their official status page or website:

Where do you get the official Cognito status?

We use the official Cognito status page. Here are links to their status page and other helpful links.

Cognito Down?

Are you experiencing issues with Cognito? Sign up to receive notifications when Cognito publishes outages.

Cognito Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,660 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Cognito?

Sign up for StatusGator and see all historical information about Cognito outages and performance issues. Get free, instant notifications when Cognito goes down.