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Current Coveo Cloud status is UP

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Recent Coveo Cloud Outages and Issues

Follow the recent outages and downtime for Coveo Cloud in the table below.

Start Time

Type

Length

Message

Details

August 27, 2024 19:04 UTC

MAINT

15 minutes

[All Regions] Delayed source refresh, rescan and rebuild on new operations

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Start Time

August 27, 2024 19:04 UTC

Type MAINT
Affected Components

Europe - Indexing Pipeline - Crawling

Australia - Indexing Pipeline - Crawling

US - Indexing Pipeline - Crawling

Canada - Indexing Pipeline - Crawling

Message

[All Regions] Delayed source refresh, rescan and rebuild on new operations

Details

Identified - Due to an ongoing database upgrade, source refresh, rescan and rebuild operations are temporarily disabled. Your existing content and ongoing operations are not affected, but new ones will be queued for processing. We expect these operations to be paused for approximately 30 minutes.If you need help or to get in touch with us, please visit our Help Portal Aug 27, 2024 - 15:01 EDT

July 22, 2024 20:04 UTC

WARN

about 1 hour

[All Regions] Issues with listed Machine Learning Models

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Start Time

July 22, 2024 20:04 UTC

Type WARN
Affected Components

Australia - Search - Search Service

Canada - Search - Search Service

Message

[All Regions] Issues with listed Machine Learning Models

Details

Update - Affected models are done rebuilding in the Australian and Canadian hosting regions. Some models in the US and European hosting regions are still undergoing rebuilds. Jul 22, 2024 - 16:00 EDT

July 22, 2024 19:04 UTC

WARN

about 1 hour

[All Regions] Issues with listed Machine Learning Models

See more
Start Time

July 22, 2024 19:04 UTC

Type WARN
Affected Components

US - Search - Search Service

Europe - Search - Search Service

Australia - Search - Search Service

Canada - Search - Search Service

Message

[All Regions] Issues with listed Machine Learning Models

Details

Identified - We've identified an issue affecting some of the Semantic Search Machine Learning models in all the regions. Our team will post regular updates until solved.If you need help or to get in touch with us, please visit our Help Portal Jul 22, 2024 - 15:04 EDT

June 26, 2024 02:54 UTC

WARN

about 10 hours

Usage Analytics event ingestion issues

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Start Time

June 26, 2024 02:54 UTC

Type WARN
Affected Components

US - Analytics - Analytics Write API

Message

Usage Analytics event ingestion issues

Details

Investigating - We've identified a latency issue affecting Usage Analytics event ingestion due to an issue with our infrastructure provider. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal Jun 25, 2024 - 22:54 EDT

June 21, 2024 16:09 UTC

WARN

about 3 hours

[All Regions] Generative Answering Issues

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Start Time

June 21, 2024 16:09 UTC

Type WARN
Message

[All Regions] Generative Answering Issues

Details

Update - We are continuing to investigate this issue. Jun 21, 2024 - 12:07 EDT

2024-09-10 07:10:12 UTC UTC

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2024-09-10 07:10:12 UTC UTC

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2024-09-10 07:10:12 UTC UTC

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2024-09-10 07:10:12 UTC UTC

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2024-09-10 07:10:12 UTC UTC

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StatusGator has over 3 years of Coveo Cloud status history.

Coveo Cloud Components and Services

View details of the current Coveo Cloud status below.

Name

Status

Details

Commerce - Coveo Experimentation Hub

UP See more

Commerce - Coveo Merchandising Hub

UP See more

Coveo Cloud Analytics - Analytics Read API

UP See more

Coveo Cloud Analytics - Analytics Write API

UP See more

Coveo Cloud Commerce - Data Platform

UP See more

Coveo Cloud Commerce - Listing Service

UP See more

Coveo Cloud Commerce - Script Generation

UP See more

Coveo Cloud Indexing Pipeline - Catalog sources

UP See more

Coveo Cloud Indexing Pipeline - Crawling

UP See more

Coveo Cloud Indexing Pipeline - Crawling Module

UP See more

Coveo Cloud Indexing Pipeline - Document Processing

UP See more

Coveo Cloud Indexing Pipeline - Push API

UP See more

Coveo Cloud Indexing Pipeline - Sources Service

UP See more

Coveo Cloud Platform - Administration Console

UP See more

Coveo Cloud Platform - Authentication Service

UP See more

Coveo Cloud Platform - Customer Service API

UP See more

Coveo Cloud Platform - Migration Service

UP See more

Coveo Cloud Platform - Platform Service

UP See more

Coveo Cloud Search - Administration Console

UP See more

Coveo Cloud Search - Hosted Search Pages

UP See more

Coveo Cloud Search - Search Consumption Metrics

UP See more

Coveo Cloud Search - Search Interface Service

UP See more

Coveo Cloud Search - Search Service

UP See more

Coveo ML - Generative Answering

UP See more

Coveo ML - Models Generator

UP See more

Coveo ML - Query Suggest Service

UP See more

No outages or status changes in the last 24 hours

Coveo Cloud status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Coveo Cloud Outage and Status History

We've been monitoring Coveo Cloud outages since March 3, 2021.
Here's the history of service outages we've observed from the Coveo Cloud Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
4,030 status pages

About Our Coveo Cloud Status Page Integration

Coveo Cloud is a Cloud Infrastructure solution that StatusGator has been monitoring since March 2021. Over the past over 3 years, we have collected data on on more than 150 outages that affected Coveo Cloud users. When Coveo Cloud publishes downtime on their status page, they do so across 92 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Coveo Cloud to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Coveo Cloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Coveo Cloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Coveo Cloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Coveo Cloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Coveo Cloud enters a pre-planned maintenance window, keeping you up to date.

Since Coveo Cloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Coveo Cloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Coveo Cloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Coveo Cloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Coveo Cloud status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Coveo Cloud Outage and Status History

We've been monitoring Coveo Cloud outages since March 3, 2021.
Here's the history of service outages we've observed from the Coveo Cloud Status Page:

  • Up

  • Warn

  • Down

  • Maintenance