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Current Coveo Cloud status is UP

We checked the official Coveo Cloud Status Page 13 sec. ago. Learn more
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Recent Coveo Cloud Outages and Issues

Follow the recent outages and downtime for Coveo Cloud in the table below.

Start Time

Type

Length

Message

Details

March 22, 2024 12:19 UTC

WARN

about 1 hour

[EU] ML Query Issues

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Start Time

March 22, 2024 12:19 UTC

Type WARN
Affected Components

Europe - Coveo ML - Query Suggest Service

Message

[EU] ML Query Issues

Details

Investigating - We're investigating an issue affecting Machine Learning Queries in the EU Region. Users may currently experience elevated error rates for these types of queries. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal Mar 22, 2024 - 08:15 EDT

March 13, 2024 11:59 UTC

WARN

about 1 hour

[US] Catalog Source Refresh Delays

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Start Time

March 13, 2024 11:59 UTC

Type WARN
Affected Components

US - Indexing Pipeline - Catalog sources

Message

[US] Catalog Source Refresh Delays

Details

Identified - We've identified an issue causing refesh delays for Catalog Sources in the US region. Your content for this type of source might not be up to date. Our team is working on it and will post updates until solved.If you need help or to get in touch with us, please visit our Help Portal Mar 13, 2024 - 07:58 EDT

February 26, 2024 16:14 UTC

WARN

about 1 hour

[All Regions] Content Browser Issues

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Start Time

February 26, 2024 16:14 UTC

Type WARN
Affected Components

Europe - Platform - Administration Console

Australia - Platform - Administration Console

Canada - Platform - Administration Console

US - Platform - Administration Console

Message

[All Regions] Content Browser Issues

Details

Identified - We've identified an issue affecting the Content Browser. Users may experience errors when attempting to use it. This only affects the Content Browser in the Coveo Administration UI, and functionality of the Search API is not impacted. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal Feb 26, 2024 - 11:14 EST

December 07, 2023 19:59 UTC

WARN

about 1 hour

Login with Google Issues

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Start Time

December 07, 2023 19:59 UTC

Type WARN
Affected Components

Europe - Platform - Administration Console

Australia - Platform - Administration Console

Canada - Platform - Administration Console

US - Platform - Administration Console

Message

Login with Google Issues

Details

Investigating - Some users seems to have issues with Google login. We are currently investigating. Dec 07, 2023 - 14:57 EST

December 01, 2023 01:54 UTC

WARN

4 days

[EU] Coveo ML - Models Generator Issues

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Start Time

December 01, 2023 01:54 UTC

Type WARN
Affected Components

Europe - Coveo ML - Models Generator

Message

[EU] Coveo ML - Models Generator Issues

Details

Investigating - We've identified an issue affecting the ML Model Generator in the EU region. New model creation and automated model refreshes will experience delays. Our team is investigating and will post regular updates until solved.If you need help or to get in touch with us, please visit our Help Portal Nov 30, 2023 - 20:53 EST

2024-04-11 08:25:48 UTC UTC

STATUS

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2024-04-11 08:25:48 UTC UTC

STATUS

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2024-04-11 08:25:48 UTC UTC

STATUS

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2024-04-11 08:25:48 UTC UTC

STATUS

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2024-04-11 08:25:48 UTC UTC

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StatusGator has about 3 years of Coveo Cloud status history.

Coveo Cloud Components and Services

View details of the current Coveo Cloud status below.

Name

Status

Details

Commerce - Coveo Experimentation Hub

UP See more

Commerce - Coveo Merchandising Hub

UP See more

Coveo Cloud Analytics - Analytics Read API

UP See more

Coveo Cloud Analytics - Analytics Write API

UP See more

Coveo Cloud Commerce - Data Platform

UP See more

Coveo Cloud Commerce - Listing Service

UP See more

Coveo Cloud Commerce - Script Generation

UP See more

Coveo Cloud Indexing Pipeline - Catalog sources

UP See more

Coveo Cloud Indexing Pipeline - Crawling

UP See more

Coveo Cloud Indexing Pipeline - Crawling Module

UP See more

Coveo Cloud Indexing Pipeline - Document Processing

UP See more

Coveo Cloud Indexing Pipeline - Push API

UP See more

Coveo Cloud Indexing Pipeline - Sources Service

UP See more

Coveo Cloud Platform - Administration Console

UP See more

Coveo Cloud Platform - Authentication Service

UP See more

Coveo Cloud Platform - Customer Service API

UP See more

Coveo Cloud Platform - Migration Service

UP See more

Coveo Cloud Platform - Platform Service

UP See more

Coveo Cloud Search - Administration Console

UP See more

Coveo Cloud Search - Hosted Search Pages

UP See more

Coveo Cloud Search - Search Consumption Metrics

UP See more

Coveo Cloud Search - Search Interface Service

UP See more

Coveo Cloud Search - Search Service

UP See more

Coveo ML - Models Generator

UP See more

Coveo ML - Query Suggest Service

UP See more

No outages or status changes in the last 24 hours

Coveo Cloud status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Coveo Cloud Outage and Status History

We've been monitoring Coveo Cloud outages since March 3, 2021.
Here's the history of service outages we've observed from the Coveo Cloud Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Coveo Cloud Status Page Integration

Coveo Cloud is a Cloud Infrastructure solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 141 outages that affected Coveo Cloud users. When Coveo Cloud publishes downtime on their status page, they do so across 88 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Coveo Cloud to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Coveo Cloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Coveo Cloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Coveo Cloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Coveo Cloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Coveo Cloud enters a pre-planned maintenance window, keeping you up to date.

Since Coveo Cloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Coveo Cloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Coveo Cloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Coveo Cloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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