Is CxEngage Agent UI down?
Current CxEngage Agent UI status is UP

We checked the official CxEngage Agent UI Status Page 27 sec. ago. Learn more
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Recent CxEngage Agent UI Outages and Issues

Follow the recent outages and downtime for CxEngage Agent UI in the table below.

Start Time

Type

Length

Message

Details

March 07, 2024 02:02 UTC

MAINT

less than a minute

CxEngage Planned Maintenance

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Start Time

March 07, 2024 02:02 UTC

Type MAINT
Affected Components

CxEngage - North America Region - CxEngage Agent UI

CxEngage - Europe Region - CxEngage Agent UI

Message

CxEngage Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 07, 2024 - 02:00 UTC

March 07, 2024 02:02 UTC

MAINT

about 1 hour

CxEngage Planned Maintenance

See more
Start Time

March 07, 2024 02:02 UTC

Type MAINT
Affected Components

CxEngage - North America Region - CxEngage Agent UI

CxEngage - Europe Region - CxEngage Agent UI

Message

CxEngage Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 07, 2024 - 02:00 UTC

February 10, 2024 13:02 UTC

MAINT

less than a minute

CxEngage Planned Maintenance

See more
Start Time

February 10, 2024 13:02 UTC

Type MAINT
Affected Components

CxEngage - North America Region - CxEngage Agent UI

CxEngage - Europe Region - CxEngage Agent UI

CxEngage - Europe Region - CxEngage Admin User Interface

CxEngage - North America Region - CxEngage Admin User Interface

Message

CxEngage Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 10, 2024 - 13:00 UTC

February 10, 2024 13:02 UTC

MAINT

about 2 hours

CxEngage Planned Maintenance

See more
Start Time

February 10, 2024 13:02 UTC

Type MAINT
Affected Components

CxEngage - North America Region - CxEngage Agent UI

CxEngage - Europe Region - CxEngage Agent UI

CxEngage - Europe Region - CxEngage Admin User Interface

CxEngage - North America Region - CxEngage Admin User Interface

Message

CxEngage Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 10, 2024 - 13:00 UTC

January 23, 2024 01:02 UTC

MAINT

less than a minute

CxEngage Skylight - Critical Error When Transferring Calls

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Start Time

January 23, 2024 01:02 UTC

Type MAINT
Affected Components

CxEngage - Europe Region - CxEngage Agent UI

CxEngage - North America Region - CxEngage Agent UI

Message

CxEngage Skylight - Critical Error When Transferring Calls

Details

Update - We have created a hotfix to address these issues and are planning to deploy this to both EU and US at 00:30am UTC (30min window). This is a change only to the Skylight Agent UI with no Core services impacted. Jan 23, 2024 - 00:16 UTC

2024-05-07 20:53:52 UTC UTC

STATUS

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2024-05-07 20:53:52 UTC UTC

STATUS

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2024-05-07 20:53:52 UTC UTC

STATUS

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2024-05-07 20:53:52 UTC UTC

STATUS

? minutes

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2024-05-07 20:53:52 UTC UTC

STATUS

? minutes

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Sign Up for More CxEngage Agent UI History

StatusGator has over 6 years of CxEngage Agent UI status history.

No outages or status changes in the last 24 hours

CxEngage Agent UI status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CxEngage Agent UI Outage and Status History

We've been monitoring CxEngage Agent UI outages since October 23, 2017.
Here's the history of service outages we've observed from the CxEngage Agent UI Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our CxEngage Agent UI Status Page Integration

CxEngage Agent UI is a Telephony solution that StatusGator has been monitoring since October 2017. Over the past over 6 years, we have collected data on on more than 543 outages that affected CxEngage Agent UI users. When CxEngage Agent UI publishes downtime on their status page, they do so across 18 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CxEngage Agent UI to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,200 notifications to our users about CxEngage Agent UI incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CxEngage Agent UI is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CxEngage Agent UI is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CxEngage Agent UI posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CxEngage Agent UI enters a pre-planned maintenance window, keeping you up to date.

Since CxEngage Agent UI publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CxEngage Agent UI posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CxEngage Agent UI has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CxEngage Agent UI has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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