Is CxEngage Agent UI down?
Current CxEngage Agent UI status is UP

We checked the official CxEngage Agent UI Status Page 14 sec. ago. Learn more
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Recent CxEngage Agent UI Outages and Issues

Follow the recent outages and downtime for CxEngage Agent UI in the table below.

Start Time

Type

Length

Message

Details

July 11, 2024 09:02 UTC

WARN

about 2 hours

CxEngage Skylight Degradation

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Start Time

July 11, 2024 09:02 UTC

Type WARN
Affected Components

CxEngage - Europe Region - Voice Services

CxEngage - Europe Region - CxEngage Agent UI

Message

CxEngage Skylight Degradation

Details

Investigating - Some customers may be experiencing issues with CxEngage Skylight. We are investigating and will post more information as it become available. Jul 11, 2024 - 09:00 UTC

July 11, 2024 01:02 UTC

MAINT

less than a minute

CxEngage Planned Maintenance

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Start Time

July 11, 2024 01:02 UTC

Type MAINT
Affected Components

CxEngage - North America Region - CxQM Web

CxEngage - North America Region - Messaging Services

CxEngage - North America Region - Voice Services

CxEngage - North America Region - Reporting

CxEngage - North America Region - CxEngage Agent UI

CxEngage - Europe Region - CxQM Web

CxEngage - North America Region - API Services

CxEngage - Europe Region - Reporting

CxEngage - North America Region - CxQM Recorder

CxEngage - Europe Region - CxEngage Admin User Interface

CxEngage - Europe Region - Serenova Internal Tools

CxEngage - North America Region - CxEngage Admin User Interface

CxEngage - North America Region - Serenova Internal Tools

CxEngage - Europe Region - Voice Services

CxEngage - Europe Region - API Services

CxEngage - Europe Region - Messaging Services

CxEngage - Europe Region - CxEngage Agent UI

CxEngage - Europe Region - CxQM Recorder

Message

CxEngage Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 11, 2024 - 01:00 UTC

July 11, 2024 01:02 UTC

MAINT

about 3 hours

CxEngage Planned Maintenance

See more
Start Time

July 11, 2024 01:02 UTC

Type MAINT
Affected Components

CxEngage - North America Region - CxQM Web

CxEngage - North America Region - Messaging Services

CxEngage - North America Region - Voice Services

CxEngage - North America Region - Reporting

CxEngage - North America Region - CxEngage Agent UI

CxEngage - Europe Region - CxQM Web

CxEngage - North America Region - API Services

CxEngage - Europe Region - Reporting

CxEngage - North America Region - CxQM Recorder

CxEngage - Europe Region - CxEngage Admin User Interface

CxEngage - Europe Region - Serenova Internal Tools

CxEngage - North America Region - CxEngage Admin User Interface

CxEngage - North America Region - Serenova Internal Tools

CxEngage - Europe Region - Voice Services

CxEngage - Europe Region - API Services

CxEngage - Europe Region - Messaging Services

CxEngage - Europe Region - CxEngage Agent UI

CxEngage - Europe Region - CxQM Recorder

Message

CxEngage Planned Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 11, 2024 - 01:00 UTC

July 10, 2024 14:37 UTC

WARN

35 minutes

CxEngage Skylight Degradation

See more
Start Time

July 10, 2024 14:37 UTC

Type WARN
Affected Components

CxEngage - Europe Region - Voice Services

CxEngage - Europe Region - CxEngage Agent UI

Message

CxEngage Skylight Degradation

Details

Investigating - Some customers may be experiencing issues with CxEngage Skylight. We are investigating and will post more information as it become available Jul 10, 2024 - 14:33 UTC

July 10, 2024 00:47 UTC

WARN

about 1 hour

CxEngage Login Issues in EU

See more
Start Time

July 10, 2024 00:47 UTC

Type WARN
Affected Components

CxEngage - Europe Region - CxEngage Admin User Interface

CxEngage - Europe Region - API Services

CxEngage - Europe Region - CxEngage Agent UI

Message

CxEngage Login Issues in EU

Details

Update - We are continuing to work on a fix for this issue. Jul 10, 2024 - 00:47 UTC

2024-07-25 13:05:17 UTC UTC

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2024-07-25 13:05:17 UTC UTC

STATUS

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2024-07-25 13:05:17 UTC UTC

STATUS

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2024-07-25 13:05:17 UTC UTC

STATUS

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2024-07-25 13:05:17 UTC UTC

STATUS

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Sign Up for More CxEngage Agent UI History

StatusGator has almost 7 years of CxEngage Agent UI status history.

No outages or status changes in the last 24 hours

CxEngage Agent UI status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CxEngage Agent UI Outage and Status History

We've been monitoring CxEngage Agent UI outages since October 23, 2017.
Here's the history of service outages we've observed from the CxEngage Agent UI Status Page:

Instant enriched data from
3,970 status pages

About Our CxEngage Agent UI Status Page Integration

CxEngage Agent UI is a Telephony solution that StatusGator has been monitoring since October 2017. Over the past almost 7 years, we have collected data on on more than 561 outages that affected CxEngage Agent UI users. When CxEngage Agent UI publishes downtime on their status page, they do so across 18 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor CxEngage Agent UI to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,300 notifications to our users about CxEngage Agent UI incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If CxEngage Agent UI is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when CxEngage Agent UI is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

CxEngage Agent UI posts separate notifications for planned maintenance work. StatusGator will notify subscribers when CxEngage Agent UI enters a pre-planned maintenance window, keeping you up to date.

Since CxEngage Agent UI publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When CxEngage Agent UI posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When CxEngage Agent UI has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because CxEngage Agent UI has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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CxEngage Agent UI Down?

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No outages or status changes in the last 24 hours

CxEngage Agent UI status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

CxEngage Agent UI Outage and Status History

We've been monitoring CxEngage Agent UI outages since October 23, 2017.
Here's the history of service outages we've observed from the CxEngage Agent UI Status Page: