Last checked from Deskpro official status page 2 min. 51 sec. ago
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Report an issueThis chart represents Deskpro service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Deskpro status data.
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We've been monitoring Deskpro outages since November 23, 2020. Here's the history of service outages we've observed from the Deskpro Status Page
Follow the recent outages and downtime for Deskpro in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Outbound email with O365 delays
|
18h 4m |
Warn
|
|
|
We are investigating connectivity issues affecting some customers
|
4m |
Warn
|
|
|
Intermittent issues with attachments
|
3h 30m |
Warn
|
|
|
We are investigating connectivity issues affecting some customers
|
18h 20m |
Warn
|
|
|
Delays in email processing
|
1h 30m |
Warn
|
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View details of the current Deskpro status below.
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StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeDeskpro is an IT solution that StatusGator has been monitoring since November 2020. Over the past almost 4 years, we have collected data on on more than 15 outages that affected Deskpro users. When Deskpro publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Deskpro to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Deskpro incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Deskpro is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Deskpro is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Deskpro posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Deskpro enters a pre-planned maintenance window, keeping you up to date.
When Deskpro posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Deskpro has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Deskpro has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Deskpro outages by signing up now!
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