Last checked from Deskpro official status page 1 min. 23 sec. ago
Deskpro Status
Is Deskpro down?
Deskpro is up
Omnichannel help desk software for efficient customer support and ticket management.
Not working for you?
StatusGator last checked the status of Deskpro on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
Deskpro service health
This chart represents Deskpro service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Deskpro status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported Deskpro issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Deskpro?
Deskpro outage map
Explore our interactive Deskpro outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Deskpro outages, giving you a clear view of performance and downtime trends.
Looking to track Deskpro downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
- Be the first to know if service is down
- Keep your team informed
- Monitor alongside other services and websites
Recent Deskpro outages and issues
Follow the recent outages and downtime for Deskpro in the table below.
If you're experiencing a problem now, check the current Deskpro status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
WhatsApp & Meta Social Channels – Agent Replies Not Sending
|
1d 21h 15m |
Warn
|
|
|
Inbound Voice Calls Not Alerting Agents
|
6h 10m |
Down
|
|
|
Delayed email processing
|
4h 55m |
Warn
|
|
|
Degraded performance with search functionality
|
2d 17h 35m |
Warn
|
|
|
Degraded performance with search functionality
|
4h 35m |
Warn
|
Incident name
WhatsApp & Meta Social Channels – Agent Replies Not Sending
Duration
1d 21h 15m
Start
Severity
Warn
Incident name
Inbound Voice Calls Not Alerting Agents
Duration
6h 10m
Start
Severity
Down
Incident name
Delayed email processing
Duration
4h 55m
Start
Severity
Warn
Incident name
Degraded performance with search functionality
Duration
2d 17h 35m
Start
Severity
Warn
Incident name
Degraded performance with search functionality
Duration
4h 35m
Start
Severity
Warn
Get notified about Deskpro outages
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See Deskpro status on your status page
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Deskpro components
View details of the current Deskpro status below.
If the status shows "Up" but you're still experiencing issues, you can
such as connectivity issues, outages, or slow performance. These
issues are commonly reported when Deskpro is down or
facing partial disruptions.
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One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Deskpro outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Deskpro along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Deskpro status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Deskpro on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Users who monitor Deskpro status also follow these services
About our Deskpro status page integration
Deskpro (Omnichannel help desk software for efficient customer support and ticket management) is a an IT solution that StatusGator has been monitoring since November 2020. Over the past over 5 years, we have collected data on on more than 40 outages that affected Deskpro users. When Deskpro publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Deskpro down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Deskpro is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Deskpro to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Deskpro incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Deskpro outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Deskpro is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Deskpro is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Deskpro posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Deskpro enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Deskpro posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Deskpro has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Deskpro has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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Monitoring of both Deskpro and your own apps.
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Granular monitoring of Deskpro components.
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Frequently asked questions
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