Is Deskpro Down?
Current Deskpro Status: up

Status History

We've been monitoring Deskpro since November 23, 2020. Here's the history of service outages we've observed from the Deskpro status page:

Recent Deskpro Outages and Issues

No events recorded since monitoring began November 23, 2020

Supported Features

We support the following features in our integration with the Deskpro status page:

  • Down Notifications

    If Deskpro is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Deskpro is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Deskpro posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Deskpro enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Deskpro publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Deskpro posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Deskpro has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Deskpro has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Deskpro down today?

According to its status page Deskpro is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Deskpro is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Deskpro is having issues?

There are two main options: You can check the Deskpro status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Deskpro status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Deskpro status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Deskpro customer support while checking everything on your side. You can also try Tweeting at them via @atlassian on Twitter. Or visit their official status page or website:

Twitter Mentions