Follow the recent outages and downtime for Deskpro in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
October 24, 2023 14:57 UTC |
WARN |
about 18 hours |
We are investigating connectivity issues affecting some customers |
See more
|
|||||
April 12, 2023 15:02 UTC |
WARN |
about 2 hours |
Delays in email processing |
See more
|
|||||
September 01, 2022 12:47 UTC |
WARN |
5 minutes |
Incoming email backlog in the UK1 region |
See more
|
|||||
August 04, 2022 09:52 UTC |
WARN |
about 2 hours |
Some emails appearing with blank messages |
See more
|
View details of the current Deskpro status below.
Name |
Status |
Details |
---|---|---|
Deskpro Admin Interface |
UP | See more |
Deskpro Agent Interface |
UP | See more |
Deskpro API |
UP | See more |
Deskpro Billing Interface |
UP | See more |
Deskpro Incoming Email |
UP | See more |
Deskpro Outgoing Email |
UP | See more |
Deskpro Reports Interface |
UP | See more |
Deskpro User Interface / Portal |
UP | See more |
Deskpro status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Deskpro outages since November 23, 2020.
Here's the history of service outages we've observed from the Deskpro Status Page:
Deskpro is an IT solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on outages that affected Deskpro users. When Deskpro publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Deskpro to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If Deskpro is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Deskpro is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Deskpro posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Deskpro enters a pre-planned maintenance window, keeping you up to date.
Since Deskpro publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Deskpro posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Deskpro has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Deskpro has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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