Is Docebo down?
Current Docebo status is UP

We checked the official Docebo Status Page 3 min. 22 sec. ago. Learn more
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Recent Docebo Outages and Issues

Follow the recent outages and downtime for Docebo in the table below.

Start Time

Type

Length

Message

Details

May 06, 2024 17:39 UTC

WARN

about 2 hours

Docebo pages may be slow loading

See more
Start Time

May 06, 2024 17:39 UTC

Type WARN
Affected Components

LMS Platforms - Enterprise Plan Platforms - CA (Canada) Region

Message

Docebo pages may be slow loading

Details

CA (Canada) region sites are currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible.

April 29, 2024 16:14 UTC

WARN

25 minutes

High redis connection in Us (Virginia) region

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Start Time

April 29, 2024 16:14 UTC

Type WARN
Affected Components

LMS Platforms - Enterprise Plan Platforms - US (Virginia) Region

Message

High redis connection in Us (Virginia) region

Details

We've detected an issue with high connection usage on a redis node in US East 1. We will be performing a failover within the next few minutes. During this failover, users may experience 500s errors when trying to connect.

April 18, 2024 10:49 UTC

WARN

15 minutes

Interruption of Service for Customers in EU-West-1 region

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Start Time

April 18, 2024 10:49 UTC

Type WARN
Affected Components

LMS Platforms - Enterprise Plan Platforms - EU (Ireland) Region

Message

Interruption of Service for Customers in EU-West-1 region

Details

Docebo is noticing some 5xx errors on the platforms hosted on the eu-west-1 region, we’re currently investigating on it and we’ll provide an update as soon as we have more information

April 10, 2024 11:39 UTC

WARN

35 minutes

Issue with login and platform navigation

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Start Time

April 10, 2024 11:39 UTC

Type WARN
Affected Components

LMS Platforms - Enterprise Plan Platforms - US (Virginia) Region

Message

Issue with login and platform navigation

Details

All customers in the us-east-1 region are currently experiencing issues with logging in and navigating the platform. Instead of the expected functionality, they are encountering 5xx errors.

March 11, 2024 13:41 UTC

WARN

about 1 hour

Degraded performance for eu-central-1 region

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Start Time

March 11, 2024 13:41 UTC

Type WARN
Affected Components

LMS Platforms - Enterprise Plan Platforms - EU (Frankfurt) Region

Message

Degraded performance for eu-central-1 region

Details

Docebo has identified a performance issue for customers located in eu-central-1 region (Frankfurt). Investigation is underway. Updates will be communicated as they become available.

2024-05-06 21:04:20 UTC UTC

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2024-05-06 21:04:20 UTC UTC

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2024-05-06 21:04:20 UTC UTC

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2024-05-06 21:04:20 UTC UTC

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2024-05-06 21:04:20 UTC UTC

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StatusGator has over 2 years of Docebo status history.

Docebo Components and Services

View details of the current Docebo status below.

Name

Status

Details

Docebo Connect - EU Region

UP See more

Docebo Connect - US Region

UP See more

Docebo Corporate Infrastructure

UP See more

Docebo Enterprise Plan Platforms - AU (Sydney) Region

UP See more

Docebo Enterprise Plan Platforms - CA (Canada) Region

UP See more

Docebo Enterprise Plan Platforms - EU (Frankfurt) Region

UP See more

Docebo Enterprise Plan Platforms - EU (Ireland) Region

UP See more

Docebo Enterprise Plan Platforms - UK (London) Region

UP See more

Docebo Enterprise Plan Platforms - US (Virginia) Region

UP See more

Docebo Learn Data - Application

UP See more

Docebo Learn Data - Data Warehouse

UP See more

Docebo Learning Analytics - Datawarehouse

UP See more

Docebo Learning Analytics - Login

UP See more

Docebo Learning Analytics - Visualization Engine

UP See more

Docebo Learning Impact - North Virginia Region

UP See more

Docebo Learning Impact - Paris Region

UP See more

Docebo Shape Trial Platforms

UP See more

Docebo Small/Medium Business Platforms

UP See more

1 status change in the last 24 hours

Docebo status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 22 hours

  • Warn: 2 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Docebo Outage and Status History

We've been monitoring Docebo outages since November 30, 2021.
Here's the history of service outages we've observed from the Docebo Status Page:

Instant enriched data from
3,590 status pages

About Our Docebo Status Page Integration

Docebo is a Development, CMS, and IT solution that StatusGator has been monitoring since November 2021. Over the past over 2 years, we have collected data on on more than 92 outages that affected Docebo users. When Docebo publishes downtime on their status page, they do so across 46 components and 12 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Docebo to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Docebo incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Docebo is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Docebo is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Docebo posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Docebo enters a pre-planned maintenance window, keeping you up to date.

Docebo does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Docebo maintenance events into your unified calendar.

When Docebo posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Docebo has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Docebo has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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