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Current Dynatrace ecosystem services status is UP

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Recent Dynatrace ecosystem services Outages and Issues

Follow the recent outages and downtime for Dynatrace ecosystem services in the table below.

Start Time

Type

Length

Message

Details

March 11, 2024 13:00 UTC

WARN

3 days

Potential Impact of Log Monitoring in LMv2

See more
Start Time

March 11, 2024 13:00 UTC

Type WARN
Affected Components

West Europe - Netherlands - Azure - Cluster 3 in West Europe Netherlands

US East - Virginia - AWS - Cluster 60 in US East Virginia

US East - Virginia - AWS - Cluster 70 in US East Virginia

CA Central - Canada - AWS - Cluster 86 in CA Central Canada

CA Central - Canada - AWS - Cluster 69 in CA Central Canada

US East - Virginia - AWS - Cluster 71 in US East Virginia

US East - Virginia - AWS - Cluster 72 in US East Virginia

US East - Virginia - AWS - Cluster 53 in US East Virginia

US East - Virginia - AWS - Cluster 56 in US East Virginia

US East - Virginia - AWS - Cluster 6 in US East Virginia

EU West - Ireland - AWS - Cluster 7 in EU West Ireland

US East - Virginia - AWS - Cluster 8 in US East Virginia

EU West - Ireland - AWS - Cluster 9 in EU West Ireland

EU West - Ireland - AWS - Cluster 13 in EU West Ireland

US East - Virginia - AWS - Cluster 14 in US East Virginia

US East - Virginia - AWS - Cluster 15 in US East Virginia

US West - Oregon - AWS - Cluster 16 in US West Oregon

US East - Virginia - AWS - Cluster 17 in US East Virginia

US West - Oregon - AWS - Cluster 18 in US West Oregon

EU West - Ireland - AWS - Cluster 19 in EU West Ireland

EU West - Ireland - AWS - Cluster 20 in EU West Ireland

US East - Virginia - AWS - Cluster 21 in US East Virginia

US East - Virginia - AWS - Cluster 26 in US East Virginia

AP Southeast - Sydney - AWS - Cluster 27 in APAC Southeast Sydney

US East - Virginia - AWS - Cluster 28 in US East Virginia

EU West - Ireland - AWS - Cluster 30 in EU West Ireland

US East - Virginia - AWS - Cluster 31 in US East Virginia

US East - Virginia - AWS - Cluster 32 in US East Virginia

EU West - Ireland - AWS - Cluster 34 in EU West Ireland

US East - Virginia - AWS - Cluster 35 in US East Virginia

US East - Virginia - AWS - Cluster 36 in US East Virginia

US West - Oregon - AWS - Cluster 37 in US West Oregon

EU West - Ireland - AWS - Cluster 38 in EU West Ireland

US East - Virginia - AWS - Cluster 39 in US East Virginia

AP Southeast - Sydney - AWS - Cluster 40 in APAC Southeast Sydney

EU West - Ireland - AWS - Cluster 41 in EU West Ireland

US East - Virginia - AWS - Cluster 42 in US East Virginia

EU West - Ireland - AWS - Cluster 43 in EU West Ireland

US East - Virginia - AWS - Cluster 44 in US East Virginia

US East - Virginia - AWS - Cluster 45 in US East Virginia

EU Central - Frankfurt - AWS - Cluster 46 in EU Central Frankfurt

EU West - London - AWS - Cluster 47 in EU West London

US East - Virginia - AWS - Cluster 48 in US East Virginia

EU Central - Frankfurt - AWS - Cluster 49 in EU Central Frankfurt

US East - Virginia - AWS - Cluster 51 in US East Virginia

AP Southeast - Sydney - AWS - Cluster 52 in APAC Southeast Sydney

US East - Virginia - AWS - Cluster 57 in US East Virginia

US West - Oregon - AWS - Cluster 59 in US West Oregon

US East - Virginia - AWS - Cluster 62 in US East Virginia

US East - Virginia - AWS - Cluster 63 in US East Virginia

US East - Virginia - AWS - Cluster 64 in US East Virginia

EU West - Ireland - AWS - Cluster 65 in EU West Ireland

CA Central - Canada - AWS - Cluster 66 in CA Central Canada

US East - Virginia - AWS - Cluster 67 in US East Virginia

US East - Virginia - AWS - Cluster 68 in US East Virginia

US East - Virginia - AWS - Cluster 73 in US East Virginia

SA East - São Paulo - AWS - Cluster 74 in SA East São Paulo

US East - Virginia - AWS - Cluster 75 in US East Virginia

EU West - London - AWS - Cluster 77 in EU West London

AP Southeast - Singapore - AWS - Cluster 78 in APAC Southeast Singapore

US East - Virginia - AWS - Cluster 81 in US East Virginia

East US - Virginia - AWS - Cluster 82 in US East Virginia

US West - Oregon - AWS - Cluster 83 in US West Oregon

East US - Virginia - AWS - Cluster 84 in US East Virginia

AP South - Mumbai - AWS - Cluster 85 in AP South Mumbai

AP Northeast - Tokyo - AWS - Cluster 87 in AP Northeast Tokyo

CA Central - Canada - AWS - Cluster 88 in CA Central Canada

East US - Virginia - Azure - Cluster 0 in US East Virginia

East US - Virginia - Azure - Cluster 1 in US East Virginia

East US - Virginia - Azure - Cluster 2 in US East Virginia

US West 3 - Arizona - Azure - Cluster 4 in US West 3 Arizona

CA Central - Canada - Azure - Cluster 5 in Canada Central

UAE North - Azure - Cluster 6 in UAE North

Switzerland North - Zurich - Azure - Cluster 7 in Switzerland North

East US - Virginia - Azure - Cluster 8 in US East Virginia

US East - Virginia - Azure - Cluster 9 in US East Virginia

US East4 - Virginia - GCP - Cluster 1 in US East4 Virginia

EUROPE West3 - Frankfurt - GCP - Cluster 2 in EUROPE West3 Frankfurt

US East4 - Virginia - GCP - Cluster 3 in US East4 Virginia

US East4 - Virginia - GCP - Cluster 4 in US East4 Virginia

US East - Virginia - Dynatrace for Government

Retain-AWS-americas - Dynatrace Product

Retain-AWS-europe - Dynatrace Product

Retain-AWS-asia-pacific - Dynatrace Product

Retain-Azure-americas - Dynatrace Product

Retain-Azure-europe - Dynatrace Product

Retain-Azure-asia-pacific - Dynatrace Product

Retain-GCP-americas - Dynatrace Product

Retain-GCP-europe - Dynatrace Product

Retain-GCP-asia-pacific - Dynatrace Product

Dynatrace Managed - Dynatrace ecosystem services

US East - Virginia - AWS - Cluster 11 in US East Virginia

AP Southeast - Sydney - AWS - Cluster 12 in APAC Southeast Sydney

EU West - Ireland - AWS - Cluster 29 in EU West Ireland

US East - Virginia - AWS - Cluster 10 in US East Virginia

US East - Virginia - AWS - Cluster 22 in US East Virginia

EU West - Ireland - AWS - Cluster 23 in EU West Ireland

US West - Oregon - AWS - Cluster 24 in US West Oregon

US East - Virginia - AWS - Cluster 25 in US East Virginia

EU West - Ireland - AWS - Cluster 33 in EU West Ireland

US East - Virginia - AWS - Cluster 50 in US East Virginia

US East - Virginia - AWS - Cluster 54 in US East Virginia

US East - Virginia - AWS - Cluster 61 in US East Virginia

EU West - London - AWS - Cluster 76 in EU West London

EU Central - Frankfurt - AWS - Cluster 79 in EU Central Frankfurt

AP Southeast - Sydney - AWS - Cluster 80 in APAC Southeast Sydney

EU West - Ireland - AWS - Cluster 58 in EU West Ireland

US East - Virginia - AWS - Cluster 1 in US East Virginia

US West - Oregon - AWS - Cluster 2 in US West Oregon

US East - Virginia - AWS - Cluster 3 in US East Virginia

EU West - Ireland - AWS - Cluster 4 in EU West Ireland

AP Southeast - Sydney - AWS - Cluster 5 in APAC Southeast Sydney

Message

Potential Impact of Log Monitoring in LMv2

Details

This impacts Managed customers on version 1.286 and utilizing LMv2, as well as SaaS tenants utilizing LMv2. In the event a blank log is ingested the entire batch of log lines could potentially be rejected.

February 15, 2024 03:55 UTC

WARN

about 2 hours

Dynatrace Managed customers are unable to access in-product chat.

See more
Start Time

February 15, 2024 03:55 UTC

Type WARN
Affected Components

Dynatrace Support Portal - Dynatrace ecosystem services

Message

Dynatrace Managed customers are unable to access in-product chat.

Details

Dynatrace has deployed a fix for this issue. In-product chat should be available for managed customers.

Our team is closely monitoring in-product chats from all managed customers. If you're still experiencing issues, you can visit our support center (https://support.dynatrace.com/) to open chats with us.

February 14, 2024 23:30 UTC

WARN

about 4 hours

Dynatrace Managed customers are unable to access in-product chat.

See more
Start Time

February 14, 2024 23:30 UTC

Type WARN
Affected Components

Dynatrace Support Portal - Dynatrace ecosystem services

Message

Dynatrace Managed customers are unable to access in-product chat.

Details

Dynatrace Managed customers have reported being unable to access in-product chat.
We have identified a likely cause, are working to remediate the issue, and will provide updates as they become available.

February 14, 2024 21:45 UTC

WARN

about 2 hours

Certain dashboards not displaying properly for some managed environments

See more
Start Time

February 14, 2024 21:45 UTC

Type WARN
Affected Components

Dynatrace Managed - Dynatrace ecosystem services

Message

Certain dashboards not displaying properly for some managed environments

Details

If you're a Dynatrace Managed customer and have recently applied an upgrade to v1.284, and have remote Dashboards connected to remote environments via a private network link(10.x, 172.10.x, 192.168.x), you may experience dashboard errors displaying data from your remote environments.
As a workaround, you may view the remote data directly in the remote environments.
We have identified the root cause and are working on a fix. We will provide more information as available.

February 13, 2024 15:05 UTC

WARN

about 4 hours

Degrading response times in support tickets/chat

See more
Start Time

February 13, 2024 15:05 UTC

Type WARN
Affected Components

Dynatrace Support Portal - Dynatrace ecosystem services

Message

Degrading response times in support tickets/chat

Details

We are seeing issues in the support portal that are causing degraded response time accessing support tools.

No outages or status changes in the last 24 hours

Dynatrace ecosystem services status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dynatrace ecosystem services Outage and Status History

We've been monitoring Dynatrace ecosystem services outages since February 19, 2020.
Here's the history of service outages we've observed from the Dynatrace ecosystem services Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Dynatrace ecosystem services Status Page Integration

Dynatrace ecosystem services is a Cloud Infrastructure solution that StatusGator has been monitoring since February 2020. Over the past about 4 years, we have collected data on on more than 229 outages that affected Dynatrace ecosystem services users. When Dynatrace ecosystem services publishes downtime on their status page, they do so across 182 components and 63 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dynatrace ecosystem services to get notified when it's down, is under maintenance, or has an outage. We've sent more than 800 notifications to our users about Dynatrace ecosystem services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Dynatrace ecosystem services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dynatrace ecosystem services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dynatrace ecosystem services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dynatrace ecosystem services enters a pre-planned maintenance window, keeping you up to date.

Dynatrace ecosystem services does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Dynatrace ecosystem services maintenance events into your unified calendar.

When Dynatrace ecosystem services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dynatrace ecosystem services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dynatrace ecosystem services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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