Is EcoStruxure Asset Advisor down?
Current EcoStruxure Asset Advisor status is UP

We checked the official EcoStruxure Asset Advisor Status Page 5 min. 36 sec. ago. Learn more
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Recent EcoStruxure Asset Advisor Outages and Issues

Follow the recent outages and downtime for EcoStruxure Asset Advisor in the table below.

Start Time

Type

Length

Message

Details

April 04, 2024 00:16 UTC

WARN

9 minutes

Alarm Processing Delays

See more
Start Time

April 04, 2024 00:16 UTC

Type WARN
Affected Components

EcoStruxure IT Mobile

EcoStruxure IT Expert

EcoStruxure Asset Advisor

Message

Alarm Processing Delays

Details

Identified - We have identified an issue with our data processing infrastructure affecting a limited group of customers and are working on a fix.The issue is causing alarms to be delayed.No data has been lost. Apr 04, 2024 - 00:12 UTC

March 05, 2024 07:26 UTC

WARN

about 11 hours

Incidents/Tickets not loading in Ecostruxure IT mobile app. This affects customers with EcoStruxure Asset Advisor subscription only.

See more
Start Time

March 05, 2024 07:26 UTC

Type WARN
Affected Components

EcoStruxure Asset Advisor

EcoStruxure IT Mobile

Message

Incidents/Tickets not loading in Ecostruxure IT mobile app. This affects customers with EcoStruxure Asset Advisor subscription only.

Details

Investigating - We are currently investigating the issue. Mar 05, 2024 - 07:25 UTC

November 29, 2023 13:56 UTC

WARN

about 20 hours

Issue with smart connect device registration

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Start Time

November 29, 2023 13:56 UTC

Type WARN
Affected Components

EcoStruxure Asset Advisor

Message

Issue with smart connect device registration

Details

Update - We are continuing to investigate the issue. This affects our EcoStruxure Asset Advisor customers as well specially ones with smart-connect devices in their inventory. Nov 29, 2023 - 13:52 UTC

October 30, 2023 20:21 UTC

WARN

about 10 hours

EcoStruxure IT service disruption

See more
Start Time

October 30, 2023 20:21 UTC

Type WARN
Affected Components

EcoStruxure IT Mobile

EcoStruxure IT Advisor

EcoStruxure Asset Advisor

EcoStruxure IT Expert

Message

EcoStruxure IT service disruption

Details

Investigating - We have identified an issue with an external service provider, that prevent you from logging into EcoStruxure IT Expert, IT Advisor (hosted), and Asset Advisor.Our platform engineering team is fully engaged with our external provider and working on possible remediations.Backend processing of alarms etc. is unaffected. Oct 30, 2023 - 20:18 UTC

January 25, 2023 08:31 UTC

WARN

about 3 hours

Possible service issue

See more
Start Time

January 25, 2023 08:31 UTC

Type WARN
Affected Components

EcoStruxure IT Expert

EcoStruxure Asset Advisor

EcoStruxure IT Mobile

Message

Possible service issue

Details

Investigating - Our automated monitoring system have detected a possible service issue. Our engineers are currently investigating and we will update the status page shortly. Jan 25, 2023 - 08:26 UTC

No outages or status changes in the last 24 hours

EcoStruxure Asset Advisor status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

EcoStruxure Asset Advisor Outage and Status History

We've been monitoring EcoStruxure Asset Advisor outages since October 15, 2022.
Here's the history of service outages we've observed from the EcoStruxure Asset Advisor Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our EcoStruxure Asset Advisor Status Page Integration

EcoStruxure Asset Advisor is a Cloud Infrastructure solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 44 outages that affected EcoStruxure Asset Advisor users. When EcoStruxure Asset Advisor publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor EcoStruxure Asset Advisor to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about EcoStruxure Asset Advisor incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If EcoStruxure Asset Advisor is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when EcoStruxure Asset Advisor is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

EcoStruxure Asset Advisor posts separate notifications for planned maintenance work. StatusGator will notify subscribers when EcoStruxure Asset Advisor enters a pre-planned maintenance window, keeping you up to date.

Since EcoStruxure Asset Advisor publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When EcoStruxure Asset Advisor posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When EcoStruxure Asset Advisor has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because EcoStruxure Asset Advisor has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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