Is Exalate down?
Current Exalate status is WARN

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Recent Exalate Outages and Issues

Follow the recent outages and downtime for Exalate in the table below.

Start Time

Type

Length

Message

Details

November 28, 2023 21:31 UTC

WARN

ongoing

Partial Outage of Exalate Nodes

 See more
Start Time

November 28, 2023 21:31 UTC

Type WARN
Affected Components

Jira Cloud - Synchronisation node
Message

Partial Outage of Exalate Nodes
Details

Monitoring - We are currently experiencing an incident affecting a limited number of nodes in our system. The issue revolves around Java Heap Space errors, resulting in downtime for the affected nodes.Current Situation:Affected Nodes: Approximately 5% of nodes are currently experiencing downtime.Recovery Attempts: Our team has been actively working on resolving the issue and has implemented various recovery measures.Actions Taken:Hot Fixes Released: We have deployed hotfixes on multiple platforms to address the Java Heap Space errors. The fixes have been applied to ServiceNow, Azure DevOps, Zendesk, Salesforce, and Jira Cloud (ongoing).Impact on Users: While the upgrades are in progress, customers may notice a temporary slowness in the processing of their sync.Ongoing Work:Node Restoration: Despite our efforts, 5% of nodes are still affected and remain offline. We are diligently working to bring these nodes back online.Sync Processing Investigation: Once all nodes are operational, we will conduct a thorough investigation into the processing of synchronization to ensure optimal performance.Github Hot Fix: A hotfix for Github is currently under testing. We aim to release it as soon as it passes the necessary testing procedures.We appreciate your patience and understanding during this time. Nov 28, 2023 - 18:59 CET

November 28, 2023 18:01 UTC

WARN

about 4 hours

Partial Outage of Exalate Nodes

 See more
Start Time

November 28, 2023 18:01 UTC

Type WARN
Affected Components

Azure DevOps - Exalate for Azure DevOps

Service Now - Exalate for ServiceNow in Exalate Cloud

GitHub - Exalate for GitHub

Jira Cloud - Synchronisation node

Salesforce - Exalate for SalesForce

Exalate Cloud - connect.exalate.net (mapper)

Exalate Cloud - connect.exalate.cloud

Zendesk - Exalate Console
Message

Partial Outage of Exalate Nodes
Details

Monitoring - We are currently experiencing an incident affecting a limited number of nodes in our system. The issue revolves around Java Heap Space errors, resulting in downtime for the affected nodes.Current Situation:Affected Nodes: Approximately 5% of nodes are currently experiencing downtime.Recovery Attempts: Our team has been actively working on resolving the issue and has implemented various recovery measures.Actions Taken:Hot Fixes Released: We have deployed hotfixes on multiple platforms to address the Java Heap Space errors. The fixes have been applied to ServiceNow, Azure DevOps, Zendesk, Salesforce, and Jira Cloud (ongoing).Impact on Users: While the upgrades are in progress, customers may notice a temporary slowness in the processing of their sync.Ongoing Work:Node Restoration: Despite our efforts, 5% of nodes are still affected and remain offline. We are diligently working to bring these nodes back online.Sync Processing Investigation: Once all nodes are operational, we will conduct a thorough investigation into the processing of synchronization to ensure optimal performance.Github Hot Fix: A hotfix for Github is currently under testing. We aim to release it as soon as it passes the necessary testing procedures.We appreciate your patience and understanding during this time. Nov 28, 2023 - 18:59 CET

November 28, 2023 14:31 UTC

WARN

about 2 hours

Upgrade Exalate for Jira Cloud to v5.7.3 (Hotfix)

 See more
Start Time

November 28, 2023 14:31 UTC

Type WARN
Affected Components

Jira Cloud - Synchronisation node
Message

Upgrade Exalate for Jira Cloud to v5.7.3 (Hotfix)
Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 28, 2023 - 15:30 CET

November 28, 2023 12:36 UTC

WARN

about 2 hours

Some Exalate nodes are down

 See more
Start Time

November 28, 2023 12:36 UTC

Type WARN
Affected Components

Azure DevOps - Exalate for Azure DevOps

Salesforce - Exalate for SalesForce
Message

Some Exalate nodes are down
Details

Update - Deployment Status Update: Exalate for JCloud 5.7.2The deployment of Exalate for JCloud 5.7.2 has been successfully completed. However, certain nodes are currently experiencing downtime as our team conducts essential duplicate trace clean-up. We are actively working to restore full functionality and appreciate your patience.Additionally, during this process, we have identified additional risks. To address these, a release (5.7.3) is planned and it is being tested, with the first deployment targeted for Jira connectors. We will keep you updated on our progress. Nov 27, 2023 - 10:22 CET

November 28, 2023 08:31 UTC

WARN

about 4 hours

Upgrade Exalate for Salesforce and Azure DevOps to v5.7.3 (Hotfix)

 See more
Start Time

November 28, 2023 08:31 UTC

Type WARN
Affected Components

Azure DevOps - Exalate for Azure DevOps

Salesforce - Exalate for SalesForce
Message

Upgrade Exalate for Salesforce and Azure DevOps to v5.7.3 (Hotfix)
Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 28, 2023 - 09:31 CET

2023-11-29 06:33:00 UTC UTC

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2023-11-29 06:33:00 UTC UTC

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2023-11-29 06:33:00 UTC UTC

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2023-11-29 06:33:00 UTC UTC

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2023-11-29 06:33:00 UTC UTC

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Exalate Components and Services

View details of the current Exalate status below.

Name

Status

Details

Exalate connect.exalate.cloud

 WARN See more

Exalate connect.exalate.net (mapper)

 WARN See more

Exalate Console

 WARN See more

Exalate Documentation

 UP See more

Exalate Documentation Host

 UP See more

Exalate for Azure DevOps

 WARN See more

Exalate for GitHub

 WARN See more

Exalate for SalesForce

 WARN See more

Exalate for ServiceNow in Exalate Cloud

 WARN See more

Exalate Hosting platform

 UP See more

Exalate Idalko Support

 UP See more

Exalate Pivot Documentation

 UP See more

Exalate Synchronisation node

 UP See more

Exalate Table Grid Cloud - Server

 UP See more

Exalate Table Grid Editor Documentation

 UP See more

Exalate Table Grid Next Generation - Documentation

 UP See more

5 status changes in the last 24 hours

Exalate status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM

  • Up: 3 hours

  • Warn: 21 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Exalate Outage and Status History

We've been monitoring Exalate outages since June 18, 2020.
Here's the history of service outages we've observed from the Exalate Status Page:

November 2023

October 2023

September 2023

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

Learn more

DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

Learn more

IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

Learn more

Instant enriched data from
2,880 status pages

About Our Exalate Hosting platform Status Page Integration

Exalate Hosting platform is a Project Management and IT solution that StatusGator has been monitoring since June 2020. Over the past over 3 years, we have collected data on on more than 524 outages that affected Exalate Hosting platform users. When Exalate Hosting platform publishes downtime on their status page, they do so across 16 components and 9 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Exalate Hosting platform to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about Exalate Hosting platform incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Exalate Hosting platform is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Exalate Hosting platform is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Exalate Hosting platform posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Exalate Hosting platform enters a pre-planned maintenance window, keeping you up to date.

Since Exalate Hosting platform publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Exalate Hosting platform posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Exalate Hosting platform has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Exalate Hosting platform has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Exalate down today?

According to its status page Exalate is currently warn. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Exalate is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Exalate is having issues?

There are two main options: You can check the Exalate status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Exalate status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Exalate status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Exalate customer support while checking everything on your side. You can also try Tweeting at them via @idalkotools on Twitter. Or visit their official status page or website:

Where do you get the official Exalate status?

We use the official Exalate status page. Here are links to their status page and other helpful links.

Exalate Down?

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