Is Jira Service Desk Down?
Current Jira Service Desk Status: up

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Status History

We've been monitoring Jira Service Desk since November 10, 2019. Here's the history of service outages we've observed from the Jira Service Desk status page:

Recent Jira Service Desk Outages and Issues

Follow the recent outages and downtime for Jira Service Desk in the table below.

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StatusGator has over 1 year of Jira Service Desk status history.

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Start Time Type Length Message Details
April 07, 2021 23:20 UTC WARN 1 day Option to sort comments is temporarily disabled in the new issue view. Investigating - Due to an ongoing issue, we have disabled the option to sort the comments in the ...
March 23, 2021 21:05 UTC DOWN 2 days No access to Jira Cloud - ERROR I6HQNH Update - We are continuing to investigate this issue. Mar 23, 14:10 UTC
March 23, 2021 18:25 UTC WARN about 3 hours Jira backup manager is failing Identified - A fix is being deployed and expected to reach the whole production within the next 2...
March 23, 2021 14:59 UTC DOWN about 3 hours No access to Jira Cloud - ERROR I6HQNH Update - We are continuing to investigate this issue. Mar 23, 14:10 UTC
February 28, 2021 05:05 UTC MAINTENANCE about 1 hour Authentication systems maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
2021-04-13 20:07:39 +0000 UTC UNKNOWN X minutes about, question, downtime, in, go, Information, will, here, and the in, each, Details, about, you, in, displayed, to, will, details, once, and, of, see, downtime, sign, sign, so, information, outage, be, more, and here
2021-04-13 20:07:39 +0000 UTC UNKNOWN X minutes in, Information, go, the, will, about, here, question, and downtime sign, of, each, you, to, Details, details, will, in, see, about, more, once, be, so, in, here, outage, information, sign, downtime, displayed, and and
2021-04-13 20:07:39 +0000 UTC UNKNOWN X minutes downtime, here, the, question, in, will, Information, go, and about more, to, see, about, of, outage, be, and, in, Details, will, information, in, so, sign, sign, you, displayed, once, here, details, each, and downtime
2021-04-13 20:07:39 +0000 UTC UNKNOWN X minutes question, will, go, Information, downtime, here, the, in, and about sign, of, Details, each, in, information, about, downtime, more, and, here, sign, in, displayed, be, so, will, see, to, once, outage, you, and details
2021-04-13 20:07:39 +0000 UTC UNKNOWN X minutes the, will, question, here, downtime, about, Information, go, and in in, will, so, displayed, sign, see, and, once, about, to, Details, here, each, be, details, more, information, you, of, in, outage, downtime, and sign

Supported Features

We support the following features in our integration with the Jira Service Desk status page:

  • Down Notifications

    If Jira Service Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Jira Service Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Jira Service Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jira Service Desk enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview

    When Jira Service Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Jira Service Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Jira Service Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Jira Service Desk down today?

According to its status page Jira Service Desk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Jira Service Desk is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Jira Service Desk is having issues?

There are two main options: You can check the Jira Service Desk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Jira Service Desk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Jira Service Desk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Jira Service Desk customer support while checking everything on your side. You can also try Tweeting at them via @JIRAServiceDesk on Twitter. Or visit their official status page or website:

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