Is Jira Service Desk down?
Current Jira Service Desk status is WARN

We checked the official Jira Service Desk Status Page 3 min. 6 sec. ago. Learn more
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Recent Jira Service Desk Outages and Issues

Follow the recent outages and downtime for Jira Service Desk in the table below.

Start Time

Type

Length

Message

Details

March 01, 2024 15:00 UTC

WARN

ongoing

Configuration data discrepancies in automation rules

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Start Time

March 01, 2024 15:00 UTC

Type WARN
Affected Components

Automation for Jira

Message

Configuration data discrepancies in automation rules

Details

Update - We have successfully restored the majority of automation rules that were affected, but we are currently in the process of manually fixing the remaining ones. Our support team will be contacting the customers impacted by this issue to proceed with resolving their cases. Mar 01, 2024 - 14:52 UTC

February 29, 2024 08:25 UTC

DOWN

1 day

Automation rules losing configuration data

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Start Time

February 29, 2024 08:25 UTC

Type DOWN
Affected Components

Automation for Jira

Message

Automation rules losing configuration data

Details

Investigating - We are investigating an issue with the Automation rules losing configuration data that is impacting some of the Cloud products. We are actively working to resolve this issue as quickly as possible. Feb 29, 2024 - 08:22 UTC

February 29, 2024 01:30 UTC

WARN

about 1 hour

Investigating new product purchasing

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Start Time

February 29, 2024 01:30 UTC

Type WARN
Affected Components

Signup

Message

Investigating new product purchasing

Details

Investigating - We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour. Feb 29, 2024 - 01:27 UTC

February 28, 2024 17:25 UTC

WARN

about 7 hours

Partially Degraded Service

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Start Time

February 28, 2024 17:25 UTC

Type WARN
Affected Components

Automation for Jira

Message

Partially Degraded Service

February 28, 2024 13:45 UTC

DOWN

about 4 hours

Issue with Automation and Connect Apps

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Start Time

February 28, 2024 13:45 UTC

Type DOWN
Affected Components

Automation for Jira

Message

Issue with Automation and Connect Apps

Details

Investigating - We are investigating an issue with Automation and Connect Apps that is impacting Jira Service Management Cloud customers. We will provide more details within the next hour. Feb 28, 2024 - 13:43 UTC

2024-03-03 23:14:29 UTC UTC

STATUS

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2024-03-03 23:14:29 UTC UTC

STATUS

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2024-03-03 23:14:29 UTC UTC

STATUS

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2024-03-03 23:14:29 UTC UTC

STATUS

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2024-03-03 23:14:29 UTC UTC

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Sign Up for More Jira Service Desk History

StatusGator has over 4 years of Jira Service Desk status history.

Jira Service Desk Components and Services

View details of the current Jira Service Desk status below.

Name

Status

Details

Automation for Jira

WARN See more

Jira Service Desk Assist

UP See more

Jira Service Desk Authentication and User Management

UP See more

Jira Service Desk Opsgenie Alert Flow

UP See more

Jira Service Desk Opsgenie Incident Flow

UP See more

Jira Service Desk Purchasing & Licensing

UP See more

Jira Service Desk Signup

UP See more

Jira Service Management Email Requests

UP See more

Jira Service Management Web

UP See more

Service Portal

UP See more

No outages or status changes in the last 24 hours

Jira Service Desk status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Jira Service Desk Outage and Status History

We've been monitoring Jira Service Desk outages since November 10, 2019.
Here's the history of service outages we've observed from the Jira Service Desk Status Page:

Instant enriched data from
3,620 status pages

About Our Jira Service Desk Status Page Integration

Jira Service Desk is a CRM and Project Management solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 349 outages that affected Jira Service Desk users. When Jira Service Desk publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Jira Service Desk to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 7,200 notifications to our users about Jira Service Desk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Jira Service Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Jira Service Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Jira Service Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jira Service Desk enters a pre-planned maintenance window, keeping you up to date.

Since Jira Service Desk publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Jira Service Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Jira Service Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Jira Service Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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