Is Jira Service Desk down?
Current Jira Service Desk status is UP

We checked the official Jira Service Desk Status Page 44 sec. ago. Learn more
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Recent Jira Service Desk Outages and Issues

Follow the recent outages and downtime for Jira Service Desk in the table below.

Start Time

Type

Length

Message

Details

December 19, 2022 08:00 UTC

WARN

about 4 hours

Minor Service Outage

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Start Time

December 19, 2022 08:00 UTC

Type WARN
Affected Components

Purchasing & Licensing

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Message

Minor Service Outage

December 19, 2022 05:55 UTC

WARN

about 2 hours

Errors when deactivating managed accounts for Atlassian Access customers

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Start Time

December 19, 2022 05:55 UTC

Type WARN
Affected Components

Purchasing & Licensing

Signup

Message

Errors when deactivating managed accounts for Atlassian Access customers

Details

Investigating - We have identified an issue which is impacting Billing and Provisioning. We will provide more details once we identify the root cause. Dec 19, 2022 - 05:52 UTC

December 16, 2022 16:55 UTC

WARN

3 days

Minor Service Outage

See more
Start Time

December 16, 2022 16:55 UTC

Type WARN
Affected Components

Jira Service Mangement Web

Message

Minor Service Outage

December 16, 2022 04:20 UTC

WARN

about 13 hours

Partial degradation in creating and viewing forms in Jira Service Management

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Start Time

December 16, 2022 04:20 UTC

Type WARN
Affected Components

Service Portal

Jira Service Mangement Web

Message

Partial degradation in creating and viewing forms in Jira Service Management

Details

Identified - We are investigating reports of intermittent errors for some Jira Service Management Cloud customers viewing and creating Forms. We will provide more details once we identify the root cause. Dec 16, 2022 - 04:17 UTC

November 28, 2022 15:25 UTC

WARN

about 1 hour

HTTP 500 error when accessing Jira site.

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Start Time

November 28, 2022 15:25 UTC

Type WARN
Affected Components

Jira Service Mangement Web

Message

HTTP 500 error when accessing Jira site.

Details

Investigating - Some customers are experiencing HTTP 500 errors when accessing their Jira Service Management, Jira Software, and Jira Work Management sites. We're investigating this issue and will post more updates soon. Nov 28, 2022 - 15:22 UTC

2023-02-06 06:45:49 UTC UTC

STATUS

? minutes

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2023-02-06 06:45:49 UTC UTC

STATUS

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2023-02-06 06:45:49 UTC UTC

STATUS

? minutes

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2023-02-06 06:45:49 UTC UTC

STATUS

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2023-02-06 06:45:49 UTC UTC

STATUS

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Sign Up for More Jira Service Desk History

StatusGator has about 3 years of Jira Service Desk status history.

Jira Service Desk Components and Services

View details of the current Jira Service Desk status below.

Name

Status

Details

Automation for Jira

UP See more

Jira Service Desk Assist

UP See more

Jira Service Desk Authentication and User Management

UP See more

Jira Service Desk Opsgenie Alert Flow

UP See more

Jira Service Desk Opsgenie Incident Flow

UP See more

Jira Service Desk Purchasing & Licensing

UP See more

Jira Service Desk Signup

UP See more

Jira Service Management Email Requests

UP See more

Jira Service Mangement Web

UP See more

Service Portal

UP See more

No outages or status changes in the last 24 hours

Jira Service Desk status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,650 status pages

About Our Jira Service Desk Status Page Integration

Jira Service Desk is a CRM and Project Management solution that StatusGator has been monitoring since November 2019. Over the past about 3 years, we have collected data on on more than 231 outages that affected Jira Service Desk users. When Jira Service Desk publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Jira Service Desk to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 4,300 notifications to our users about Jira Service Desk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Jira Service Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Jira Service Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Jira Service Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jira Service Desk enters a pre-planned maintenance window, keeping you up to date.

Since Jira Service Desk publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Jira Service Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Jira Service Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Jira Service Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Jira Service Desk down today?

According to its status page Jira Service Desk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Jira Service Desk is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Jira Service Desk is having issues?

There are two main options: You can check the Jira Service Desk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Jira Service Desk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Jira Service Desk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Jira Service Desk customer support while checking everything on your side. You can also try Tweeting at them via @JIRAServiceDesk on Twitter. Or visit their official status page or website:

Where do you get the official Jira Service Desk status?

We use the official Jira Service Desk status page. Here are links to their status page and other helpful links.

Jira Service Desk Down?

Are you experiencing issues with Jira Service Desk? Sign up to receive notifications when Jira Service Desk publishes outages.

Jira Service Desk Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Jira Service Desk?

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