Is Jira Service Desk Down?
Current Jira Service Desk Status: up

Status History

We've been monitoring Jira Service Desk since November 10, 2019. Here's the history of service outages we've observed from the Jira Service Desk status page:

Recent Jira Service Desk Outages and Issues

Follow the recent outages and downtime for Jira Service Desk in the table below.

Sign Up for More Jira Service Desk History

StatusGator has over 1 year of Jira Service Desk status history.

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Start Time Type Length Message Details
July 06, 2021 01:45 UTC DOWN 6 days Attachment field missing from Team Managed projects for request type "Email request" Identified - We have identified the root cause and attachments are now operating correctly. We w...
July 05, 2021 14:40 UTC DOWN about 11 hours Attachment field missing from Team Managed projects for request type "Email request" Investigating - We are currently investigating issue where the Attachment field is missing from T...
June 10, 2021 20:40 UTC WARN about 2 hours Experiencing Issues with Opsgenie Alert Flow
June 01, 2021 06:20 UTC DOWN 10 minutes Error accessing Jira issues Identified - We are aware of and working on an issue with viewing issues that are impacting some ...
May 20, 2021 09:10 UTC WARN 1 day Minor Service Outage
2021-07-23 16:37:26 +0000 UTC UNKNOWN X minutes will, downtime, go, question, the, about, Information, in, and here details, information, see, in, sign, you, be, displayed, more, to, will, sign, and, of, each, here, downtime, once, in, about, so, outage, and Details
2021-07-23 16:37:26 +0000 UTC UNKNOWN X minutes question, about, in, here, Information, downtime, go, will, and the displayed, so, more, information, here, will, of, in, once, be, each, Details, about, and, see, outage, sign, in, downtime, sign, to, details, and you
2021-07-23 16:37:26 +0000 UTC UNKNOWN X minutes about, will, Information, the, downtime, in, question, here, and go here, so, about, more, you, in, information, sign, sign, displayed, downtime, outage, of, to, once, and, in, each, Details, see, will, be, and details
2021-07-23 16:37:26 +0000 UTC UNKNOWN X minutes here, in, about, will, Information, downtime, go, the, and question sign, about, you, in, here, so, of, and, more, Details, displayed, each, will, sign, information, details, see, once, outage, to, in, downtime, and be
2021-07-23 16:37:26 +0000 UTC UNKNOWN X minutes Information, in, go, here, downtime, about, the, will, and question of, displayed, outage, information, Details, details, downtime, will, see, and, once, you, each, sign, be, about, here, sign, in, so, more, in, and to

Supported Features

We support the following features in our integration with the Jira Service Desk status page:

  • Down Notifications

    If Jira Service Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Jira Service Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Jira Service Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jira Service Desk enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring
  • Status Overview

    When Jira Service Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Jira Service Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Jira Service Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Jira Service Desk down today?

According to its status page Jira Service Desk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Jira Service Desk is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Jira Service Desk is having issues?

There are two main options: You can check the Jira Service Desk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Jira Service Desk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Jira Service Desk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Jira Service Desk customer support while checking everything on your side. You can also try Tweeting at them via @JIRAServiceDesk on Twitter. Or visit their official status page or website:

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