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Is Jira Service Desk Down?
Current Jira Service Desk Status: up

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Status History

We've been monitoring Jira Service Desk since November 10, 2019. Here's the history of service outages we've observed from the Jira Service Desk status page:

Recent Jira Service Desk Outages and Issues

Follow the recent outages and downtime for Jira Service Desk in the table below.

Sign Up for More Jira Service Desk History

StatusGator has 1 year of Jira Service Desk status history.

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Start Time Type Length Message Details
January 19, 2021 16:35 UTC WARN 11 minutes Minor Service Outage
December 18, 2020 21:50 UTC WARN about 1 hour Degraded performance Identified - We are investigating cases of degraded performance for some Atlassian Cloud customer...
December 13, 2020 04:05 UTC MAINTENANCE 5 minutes Maintenance on media storage partially affecting content access and creation In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
December 07, 2020 22:20 UTC WARN 3 days Partial outage of user lookups, mentions, search, SLA calculations for some customers Identified - We have identified and are fixing a partial outage for some customers impacting user...
November 23, 2020 04:20 UTC WARN about 2 hours Insight- Asset Management app fails to load Investigating - We are currently investigating an issue with Insight - Asset Management app for J...
2021-01-19 18:35:04 +0000 UTC UNKNOWN X minutes about, in, go, will, here, the, Information, question, and downtime in, each, sign, Details, here, downtime, of, details, and, once, to, information, see, you, about, more, in, sign, outage, so, will, displayed, and be
2021-01-19 18:35:04 +0000 UTC UNKNOWN X minutes will, go, Information, the, in, here, downtime, question, and about displayed, in, to, more, sign, see, will, of, information, once, be, sign, about, Details, in, each, downtime, and, here, so, details, you, and outage
2021-01-19 18:35:04 +0000 UTC UNKNOWN X minutes go, the, question, about, Information, downtime, here, in, and will about, you, be, sign, sign, once, information, each, here, and, to, will, more, displayed, of, Details, so, see, in, outage, downtime, in, and details
2021-01-19 18:35:04 +0000 UTC UNKNOWN X minutes go, the, about, in, downtime, will, Information, here, and question here, once, will, more, outage, downtime, so, information, details, be, see, in, to, and, you, each, displayed, sign, in, sign, about, of, and Details
2021-01-19 18:35:04 +0000 UTC UNKNOWN X minutes Information, downtime, here, in, about, question, the, will, and go sign, more, here, to, so, in, see, downtime, sign, each, will, and, once, about, in, Details, displayed, information, details, you, outage, be, and of

Supported Features

We support the following features in our integration with the Jira Service Desk status page:

  • Down Notifications

    If Jira Service Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Jira Service Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Jira Service Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jira Service Desk enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Jira Service Desk publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Jira Service Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Jira Service Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Jira Service Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Jira Service Desk down today?

According to its status page Jira Service Desk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Jira Service Desk is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Jira Service Desk is having issues?

There are two main options: You can check the Jira Service Desk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Jira Service Desk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Jira Service Desk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Jira Service Desk customer support while checking everything on your side. You can also try Tweeting at them via @JIRAServiceDesk on Twitter. Or visit their official status page or website:

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