Last checked from Jira Service Desk official status page 3 min. 26 sec. ago
ITSM software for collaborative service desk management.
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Report an outageThis chart represents Jira Service Desk service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Jira Service Desk status data.
View and upvote the most commonly reported Jira Service Desk issues to help us better indicate the service status.
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Follow the recent outages and downtime for Jira Service Desk in the table below. If you're experiencing a problem now, check the current Jira Service Desk status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
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Users experiencing issues loading some Dashboard widgets in Jira
|
11h 9m |
Warn
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Error loading objects for Assets in JSM and Jira for some regions
|
45m |
Warn
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Issues loading Administration across Atlassian Products
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55m |
Warn
|
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Issue viewing assets fields within customer portal view of issues.
|
1h 10m |
Warn
|
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Users receiving a 502 Bad Gateway error when attempting to open JSM Customer Portal
|
25m |
Warn
|
Stay updated with instant alerts for Jira Service Desk outages by signing up now!
You can also monitor any service or website on your status page
View details of the current Jira Service Desk status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when Jira Service Desk is down or facing partial disruptions.
Stay updated with instant alerts for Jira Service Desk outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Jira Service Desk outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Jira Service Desk (ITSM software for collaborative service desk management) is a a CRM and Project Management solution that StatusGator has been monitoring since November 2019. Over the past over 5 years, we have collected data on on more than 504 outages that affected Jira Service Desk users. When Jira Service Desk publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Jira Service Desk down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Jira Service Desk is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 100 StatusGator users monitor Jira Service Desk to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular CRM services monitored on our platform. We've sent more than 11,400 notifications to our users about Jira Service Desk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential Jira Service Desk outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If Jira Service Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Jira Service Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Jira Service Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jira Service Desk enters a pre-planned maintenance window, keeping you up to date.
When Jira Service Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Jira Service Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Jira Service Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Jira Service Desk outages by signing up now!
| Features | StatusGator | Downdetector |
|---|---|---|
| Both official and crowdsourced updates for Jira Service Desk outages. |
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| More than 5,460 services monitored. |
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| Proactive alerts on Jira Service Desk status changes sent to your Slack, Microsoft Teams, and more. |
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| Monitoring of both Jira Service Desk and your own apps. |
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| Granular monitoring of Jira Service Desk components. |
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