Is Jira Service Desk down?
Current Jira Service Desk status is UP

We checked the official Jira Service Desk Status Page 19 sec. ago. Learn more
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Recent Jira Service Desk Outages and Issues

Follow the recent outages and downtime for Jira Service Desk in the table below.

Start Time

Type

Length

Message

Details

May 15, 2024 04:45 UTC

MAINT

8 days

Potential Service Interruption (Brazil Only)

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Start Time

May 15, 2024 04:45 UTC

Type MAINT
Affected Components

Jira Service Management Web

Message

Potential Service Interruption (Brazil Only)

Details

Update - Scheduled maintenance is still in progress. We will provide updates as necessary. May 13, 2024 - 05:48 UTC

May 15, 2024 04:00 UTC

DOWN

about 1 hour

Recurrence of text fields not allowing users to type in text

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Start Time

May 15, 2024 04:00 UTC

Type DOWN
Affected Components

Jira Service Management Web

Message

Recurrence of text fields not allowing users to type in text

Details

Investigating - We are currently mitigating the issue of text fields impacting Jira Cloud customers. As an interim workaround, users may add text to Jira issues by copying and pasting text from an external text editor. The next update will be shared within the next hour. We will provide more details within the next hour. May 15, 2024 - 03:58 UTC

May 13, 2024 05:50 UTC

MAINT

2 days

Potential Service Interruption (Brazil Only)

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Start Time

May 13, 2024 05:50 UTC

Type MAINT
Affected Components

Jira Service Management Web

Message

Potential Service Interruption (Brazil Only)

Details

Update - Scheduled maintenance is still in progress. We will provide updates as necessary. May 13, 2024 - 05:48 UTC

May 13, 2024 02:20 UTC

WARN

about 4 hours

Assets Objects not loading

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Start Time

May 13, 2024 02:20 UTC

Type WARN
Affected Components

Jira Service Management Web

Message

Assets Objects not loading

Details

Investigating - We are investigating reports of Assets Objects not loading for some Jira Service Management Cloud customers. We will provide more details once we identify the root cause. May 13, 2024 - 02:18 UTC

May 11, 2024 00:05 UTC

MAINT

2 days

Potential Service Interruption (Brazil Only)

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Start Time

May 11, 2024 00:05 UTC

Type MAINT
Affected Components

Jira Service Management Email Requests

Opsgenie Alert Flow

Service Portal

Jira Service Management Web

Opsgenie Incident Flow

Purchasing & Licensing

Authentication and User Management

Signup

Automation for Jira

Assist

Message

Potential Service Interruption (Brazil Only)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 11, 2024 - 00:00 UTC

2024-05-23 16:07:33 UTC UTC

STATUS

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2024-05-23 16:07:33 UTC UTC

STATUS

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2024-05-23 16:07:33 UTC UTC

STATUS

? minutes

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2024-05-23 16:07:33 UTC UTC

STATUS

? minutes

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2024-05-23 16:07:33 UTC UTC

STATUS

? minutes

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Sign Up for More Jira Service Desk History

StatusGator has over 4 years of Jira Service Desk status history.

Jira Service Desk Components and Services

View details of the current Jira Service Desk status below.

Name

Status

Details

Automation for Jira

UP See more

Jira Service Desk Assist

UP See more

Jira Service Desk Authentication and User Management

UP See more

Jira Service Desk Opsgenie Alert Flow

UP See more

Jira Service Desk Opsgenie Incident Flow

UP See more

Jira Service Desk Purchasing & Licensing

UP See more

Jira Service Desk Signup

UP See more

Jira Service Management Email Requests

UP See more

Jira Service Management Web

UP See more

Service Portal

UP See more

No outages or status changes in the last 24 hours

Jira Service Desk status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Jira Service Desk Outage and Status History

We've been monitoring Jira Service Desk outages since November 10, 2019.
Here's the history of service outages we've observed from the Jira Service Desk Status Page:

Instant enriched data from
3,600 status pages

About Our Jira Service Desk Status Page Integration

Jira Service Desk is a CRM and Project Management solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 370 outages that affected Jira Service Desk users. When Jira Service Desk publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Jira Service Desk to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 8,000 notifications to our users about Jira Service Desk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Jira Service Desk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Jira Service Desk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Jira Service Desk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Jira Service Desk enters a pre-planned maintenance window, keeping you up to date.

Since Jira Service Desk publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Jira Service Desk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Jira Service Desk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Jira Service Desk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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